Sugarlicious Reviews 61

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Well all I can say is I wish I could give more ⭐️ absolutely amazing products, the team behind the screen are such lovely people, they really go out their way to provide excellent service. The prese... See more

Rated 5 out of 5 stars

Package took a little bit of time because of Royal mail delays. The communication from Sugarlicious was great, loved their customer service. The packaging was cute, loved the small details like throwi... See more

Rated 5 out of 5 stars

Packed nice and safely but order was wrong. Got a box of red swedish fish instead of assorted and jolly rancher lollipops were not "one of each colour" however problem was resolved quickly, customer s... See more

Company details

  1. Candy Store

Written by the company

UK based online store specialising in a range of American sweets & snacks including drinks, chocolate, sweets, crisps and more!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 3 out of 5 stars

Oder was cancelled by seller

Oder was cancelled by seller without explanation

15 February 2023
Sugarlicious logo

Reply from Sugarlicious

When the order was cancelled, within 24 hours of the order, you were notified of the cancellation and a full refund was issued.
Not sure why that would require you to leave a 1-star review as everything was processed in a timely manner.

Rated 5 out of 5 stars

Great

Came quickly, on time, delicious sweets. Definitely gonna buy more again some time.

30 December 2022
Rated 3 out of 5 stars

Alright

It was ok not great everything was sour I didn’t put any preference but it all came sour out of both boxes

19 October 2022
Rated 5 out of 5 stars

Sweets

Extremely fast delivery, nice packaging, products came safe and well

18 July 2022
Rated 5 out of 5 stars

Very quick delivery customer service is…

Very quick delivery customer service is defiantly 5 star due to no fault of there own I wasn’t in to have the parcel delivered and they sorted a re delivery and was very helpful. The sweets are amazing and worth every penny will definitely use again

31 December 2021
Rated 5 out of 5 stars

Would highly recommend

Delivery was a little expensive but order turned up really quickly and packed nicely. Overall really happy with the order and happy to pay a bit extra for a service as good as this was.
Will use again

30 June 2021
Rated 5 out of 5 stars

Highly Recommended

Excellent purchase of variety of sweets which are all suitable for my dietrey needs. A lovely gesture to donate part of sales to charity.

Will definitely use again.

11 May 2021
Rated 5 out of 5 stars

Great service

Great service, extremely prompt and professional. Helped me sort out my address issue swiftly. Highly recommended as always. I am a returning customer :)

16 April 2021

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