Once again I'm really happy with the products received, the mystery boxes can be great value for money when you see what other places are charging/selling. When there was a problem with the delivery o... See more
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Ordered a Japanese Mystery Box on Monday 3rd March and the email confirmation stated next day delivery. By Monday 10th March I was beginning to wonder where my order was so I emailed the company a... See more
Company replied
I have bought surprise candy boxes for my kids stockings every year from various places online and they always ALWAYS come with the same usual stuff. My kids last year were saying oh we’ve had this be... See more
I ordered 6 mystery boxes and over £100 of additional drinks and snacks and was worried about how much I had spent and what I would get, but I was so pleased with everything! It was well packaged and... See more
Company details
Written by the company
Problem or feedback on your order? Contact us at info@sugarboxuk.com and we'll resolve any issues promptly!
Contact info
Cardiff, United Kingdom
- Info@sugarboxuk.com
- sugarboxuk.com
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Super fast delivery and perfect product
28 September 2023
Unprompted review
First order experience…
Fantastic product range and voucher codes ! super easy to navigate,Speedy fuss free delivery definitely recommend
29 September 2023
Unprompted review
Really fast delivery and the website is…
Really fast delivery and the website is easy to use. Great range of products to choose from!!
29 September 2023
Unprompted review
Delivery arrived quickly and well…
Delivery arrived quickly and well packaged. Happy with my items.
29 September 2023
Unprompted review
First order and a bit disappointed
First order and a bit disappointed, many of the crisps are spicy, and I thought their wound be more variety of snacks that just crips and a random pickle. Also, there is a short date on a few of the products. Won't be ordering again unfortunately.
29 September 2023
Unprompted review
Shocking, won’t order again
I ordered a medium mystery box and I was more than disappointed when it FINALLY arrived! There was about 5 small sweets in it and 2 lolly pops, I had to go to the shop to top it up as it was a gift.
I ordered next day delivery on a Sunday which should’ve been expected for Tuesday, I also paid just under £7 for this just for it to show up on the Saturday, I complained and got absolutely nothing back. Won’t be ordering from here again :)
15 September 2023
Unprompted review
Reply from Sugar Box UK
Hi Danielle. Thank you for taking the time to write a review and we are sorry that you were unhappy with your experience with Sugar Box.
I can see that we exceeded our usual dispatch time by one day due to an unusually busy weekend, and I can also see that our customer services team has already spoken to you and credited back your postage cost as an apology. My apologies once again for the slight delay with this parcel.
With regards to the mystery box - it is our most popular box and contains many of our most popular items. We are sorry you were disappointed with it. They are changed every week so hopefully if you try us out again the contents will be more suitable for your tastes.
We wish you the best.
Sugar Box
Ordered the last ‘short date’ mystery…
Ordered the last ‘short date’ mystery box for my daughters. I love a mystery box. It was so much fun to open up. The delivery was fast. The items inside the box were a small variety. Obviously there isn’t going too be much to choose from when you get a short date box (and the last one in stock) so we are excited to try a regular mystery box next time.
16 September 2023
Unprompted review
Great customer service
Great customer service. Fast delivery. Great prices. Highly recommend. They have everything you want. Will defiantly be ordering again.
11 September 2023
Unprompted review
Amazing company, Great items
Amazing company, fast shipping and put everything in the package that I ordered, I was particularly craving these BBQ Lays and I am happy that they came.
8 September 2023
Unprompted review
Got exactly what was asked for for a…
Got exactly what was asked for for a decent price and delivery was fast. Will happily order again in the future.
9 September 2023
Unprompted review
Absolutely made up with my order
Absolutely made up with my order, well boxed and a very quick in sending out , will be ordering again
Thanks
11 September 2023
Unprompted review
Great customer service and quick…
Great customer service and quick shipping!!! Website is user-friendly too, which makes it easier to order as well... highly recommend!
8 September 2023
Unprompted review
Great selection
28 August 2023
Unprompted review
Fantastic!
Everything was packaged really well, nothing arrived damaged. The delivery was also very speedy, considering I live in the middle of nowhere. Would definitely order from here again! Many thanks 😊
12 August 2023
Unprompted review
What kid doesn't love sweets. Or adult?!
Loved looking at different types of sweets. Grandchildren here and In Australia very happy
1 August 2023
Unprompted review
Helping an award winning Stonedead Festival
I have used Sugarbox to source goods from overseas to fulfill Riders (wish lists) for bands that play our festival.
They have really come up trumps and this has contributed to us earning a great reputation for looking after our bands well.
So thanks Sugarbox!
28 July 2023
Unprompted review
The delivery was super fast
The delivery was super fast. The amount you get is very much worth your money. My family and I are already planning on a movie night with the snacks. Will be ordering again.
3 August 2023
Unprompted review
Quick delivery and great selection!
Made an order online and was really happy with my order, the delivery was so quick!! I ordered 5 boxes of hot tamales as I had such a craving and couldn’t find the anywhere locally! Rang and visited 4 American sweet shops and they had non in stock and said they couldn’t get hold of them. I’ve already finished all 5 boxes so will be making another order! 😂 the shop has a great selection and I love that they deliver!
29 July 2023
Unprompted review
First time ordering from these,
First time ordering from these,, Fast delivery within 3 days and amazing contact when it was sent to when it was due to be delivered
31 July 2023
Unprompted review
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