We purchased a gorgeous bed. First we orderer free material samples. Choose the right for us rich chocolate colour. Delivery guys contact us shortly after that they arrange suitable date for us. We h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Your Peace of Mind
Bretton Street, WF12 9DB, Dewsbury, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant customer service from sending fabric samples to a well organised delivery and installation (and a few flights of stairs too).

Reply from Sueno
Helpful customer service. Good quality products. Timely delivery.

Reply from Sueno
Fabulous service great product will definitely buy from sueno again

Reply from Sueno
I’m very happy to have bought my son’s bed from Sueno. You do definitely get what you pay for in terms of customer service and quality of the bed and delivery etc was outstanding. Old school service still exists! Thank you Sueno, will be ordering another bed very soon.

Reply from Sueno
Great service, delivery team were prompt and very respectful of home, taking their shoes off and being careful. Another bed to our collection.

Reply from Sueno
From start to finish Sueno could not have been more accommodating. We kept having to push our delivery date back and it was never a problem.
Every person I spoke to was friendly and very helpful. We ordered a king size bed and we are really pleased with it. This is our second bed from Sueno and I wouldn’t go anywhere else.
The two delivery chaps were polite and very careful when installing the bed. The service from start to finished was fabulous.
Thank you so much.

Reply from Sueno
Delivery service quality service and helpful delivery men .Thank you.

Reply from Sueno

Reply from Sueno
Great advice obtained from J Sohail, as my order was specific to my requirements, so the customer care was spot on. Delivery guys were very careful, respectful of property.
Lovely now its in place, adds a touch of deco class.

Reply from Sueno
Everything from ordering, confirmation, delivery and assembly was flawless.
Unable to fault anything at all. 😁

Reply from Sueno

Reply from Sueno
Great communication , great delivery, great quality product.
Friendly team.
Couldn't ask for more.
Have used trice for ottoman beds and recommended to others.

Reply from Sueno
Superb quality and craftsmanship coupled with great customer service and communication. Highly recommend this company and their products. I could not be happier with my new bed and blanket box. Excellent!

Reply from Sueno
The range of headboards, fabrics and colours is impressive.
I was really pleased with the samples I received. I was even given some extra samples that your considerate staff member thought I may wish to see.
Ordering was very easy.
The headboard was made quickly and delivered within a couple of weeks.
The delivery drivers were respectful, efficient and friendly.
They took away all packaging
The headboard looks beautiful and my husband and I are delighted.

Reply from Sueno
Great customer service from order through to delivery. Real people got in contact about the order and delivery and the installation team were great too.
The product is also exactly what we wanted - good quality and great design.

Reply from Sueno
The team at Sueno were very helpful when we were trying to choose our new mattress. Gave us all options based on what we wanted and suggested we get 2 delivered to try on the day.

Reply from Sueno
Absolutely first rate company - amazing bed, amazing customer service and fabulous delivery. We ordered the Twix Premier Ottoman in a wool fabric, with a headboard. There was a telephone call directly after ordering to confirm the order was correct. It was all ready within 4 weeks and we actually had to postpone delivery due to delays our side due to ongoing building work. This was no issue and delivery was easily rearranged. Delivery was on time and we were well informed through the entire process. The delivery team were fabulous - super quick, extremely careful around other furniture, and even with details like washing their hands after removing packaging and before putting the bed together to avoid marking the fabric. They ensured we were happy with everything before leaving, and I quickly received a clear and detailed invoice. Best of all - the bed is absolutely beautiful, incredibly well made and we absolutely love it. Would highly recommend Sueno.

Reply from Sueno
From beginning to end, the service from the Sueño team was outstanding. The 3 headboards are of excellent quality. Very happy customer.

Reply from Sueno
Excellent service from ordering right through to delivery. Love my new bed and mattress.

Reply from Sueno
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.