Sucuri Security Reviews 

173
•
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I chose Sucuri because they came recommended by our host, I should've looked them up first. The wait time to get a response is ridiculous, it took a full day for my case to get assigned, then only hea... See more

Rated 1 out of 5 stars

4 sites offline all day, support tickets ignored. Live chat useless. Sites are down because they’re unsecure as your SSL has expired. Same thing has happened multiple times over the last 18 months. Ap... See more

Rated 1 out of 5 stars

It works well when everything is going smoothly, but don't expect the support they advertise when something goes wrong. It's really sad that support is there to help onboard you and then disappears a... See more

Rated 1 out of 5 stars

Terrible support! I wish I saw the reviews before subscribing. It's been a complete and total waste of time. I signed up for their Pro plan yesterday (over 24hrs) and according to their website,... See more

Company details

  1. Security Service
  2. also in
  3. Business and IT Consulting Agency
  4. Business to Business Service
  5. Software Company
  6. Software Vendor

About Sucuri Security

Written by the company

Established in 2008 and now part of the GoDaddy family, Sucuri was founded to build the most effective and affordable technology and services for website security and performance. All Sucuri products and services come backed by support from website security professionals available 24/7. Sucuri is also highly regarded for producing some of the most concise educational website security resources available today.


Discover website security:

Platform Plans
Agency and Web Pro Solutions
Enterprise Solutions
Become a Partner

Need support?

Live Chat

Submit a Ticket


Contact info

1.6

Bad

TrustScore 1.5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(173)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Show reviews in all languages. (173 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look