Success Point Associate Ltd Reviews 18

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Recruitment Service
  2. Cleaning Service
  3. Home Health Care Service
  4. Youth Care

Written by the company

SPA places temporary, permanent, and contract candidates in all Health Care roles across the United Kingdom. SPA has the ability to supply staff for urgent requirements and short notice request such as annual leave or maternity. SPA also provides services including Domiciliary care, Cleaning services, Live-In Home Care, Health Care Recruitment, Personal Care, Flexible Home Care Visits, Companionship Care, Learning Disabilities, Supported Living, Palliative Care, Emergency Care, Convalescent Care, Interim Care Trial, End of Life Care


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Supportive and Professional Team Great Experience as a Care Assistant

I have had a great experience working with Success Point Associate in my role as a care assistant. They provide high-quality domiciliary care, and the entire team is kind, supportive, and professional. From the start, I received thorough training that helped me feel confident in my role. The ongoing support they offer makes a real difference, both in terms of personal growth and the level of care we provide to clients. I truly appreciate their commitment to both staff and service users, and I would highly recommend them to anyone seeking a trustworthy care provider or looking to work in the care sector.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Success Point Associate Limited is… Excellent Training and Support for Aspiring Healthcare Workers

Success Point Associate Limited is doing things right based on my experience. They provided thorough and well-structured training for prospective health workers, ensuring that we were well-prepared for real-world care and support roles. The training was both informative and practical, equipping me with the necessary skills to succeed in the field.

My experience with them was great because they were professional, supportive, and committed to the growth of their trainees. The trainers were knowledgeable and approachable, always ready to offer guidance. Additionally, working with them through their agency allowed me to gain valuable hands-on experience in healthcare, which further boosted my confidence and competence.

Overall, I appreciate the training and opportunities they provided. A possible area for improvement could be ensuring even more personalized support for trainees transitioning into their first job roles. However, I would highly recommend Success Point Associate Limited to anyone looking to enter the healthcare sector.

19 September 2024
Unprompted review
Success Point Associate Ltd logo

Reply from Success Point Associate Ltd

Wow!!! We are thrilled about your review and wonderful experience with our services. We will keep making sure that all our clients get value for their money. We are working on the area you mentioned. Thank you very much for your outstanding review about us.

Rated 5 out of 5 stars

I had a wonderful experience while…

I had a wonderful experience while working with SPA. The management and colleagues were supportive and prompt in providing any requested assistance. I highly recommend them to anyone needing a care assistant role or service.

30 November 2024
Unprompted review
Success Point Associate Ltd logo

Reply from Success Point Associate Ltd

Wow!!! Thank you for this positive feedback.

Rated 5 out of 5 stars

The company exceptional customer service

The company offers exceptional customer service to its client. Also their turnaround time(TAT) is top notch. They deliver work on time. They treat customers equally irrespective of age, race, colour, nationality and gender. The mode of communication is simple and concise. Diversity and inclusion is also part of the company's policy.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Great and swift

Great and swift . I never regret chossing Success Point Associates Ltd

28 October 2024
Unprompted review
Success Point Associate Ltd logo

Reply from Success Point Associate Ltd

Thank you for this excellent review. We are happy only when we put smiles on your face. Customer's satisfaction means a lot to us.

Rated 5 out of 5 stars

Good customer care and service

Good customer care and service. Problem solvers and always available to render service. I requested for their services for my application and in less than two weeks I got my hard copy sent. It was amazing to experience that in a short time. I will recommend them over and over. Thank you for the swift response and help.

25 May 2024
Unprompted review
Success Point Associate Ltd logo

Reply from Success Point Associate Ltd

We are thrilled to know that you were satisfied with our top-notch service.

Rated 5 out of 5 stars

Excellence Service so far

Providing high-quality care and assistance requires understanding and addressing the individual needs, preferences, and challenges of each service users

7 May 2024
Unprompted review
Success Point Associate Ltd logo

Reply from Success Point Associate Ltd

This review is extremely appreciated. Thanks

Rated 5 out of 5 stars

The online training was flexible and…

SPA is a trusted company. Their care certificate training was well-detailed and intensive. The videos are so helpful and I specifically love the end of course test that helps me check the knowledge assimilation. They are so detail-oriented with the DBS check and reference check too. The onboarding process is hassle free and they are always communicating carrying you along throughout the process.

24 April 2024
Unprompted review
Success Point Associate Ltd logo

Reply from Success Point Associate Ltd

Thank you so much for this positive feedback. We will keep making sure that the existing and potential clients get value for their money.

Rated 5 out of 5 stars

Carer

SPA is a standard care company I enjoyed working there the pay is okay and The management ensure staff training and welfare are taken as priority.

16 January 2024
Unprompted review
Success Point Associate Ltd logo

Reply from Success Point Associate Ltd

Ola, thank you for this positive review.

Rated 5 out of 5 stars

SPA is the most reliable and competent…

SPA is the most reliable and competent agency I ever worked with in UK. They have a competitive rate of pay and also allow employees enjoy extra benefits for shifts outside their area. Their recruitment and compliance process is very robust in terms of robust training of staff, doing criminal record checks, reference checks and their interview makes me feel more like human. I would always refer them to anyone who is looking for an agency that are care professionals.

28 April 2023
Unprompted review
Rated 5 out of 5 stars

The best care recruitment agency

This care agency has supportive staff, staff treat our residents with care, dignity and respect . We always get covered shifts when some of our staff cancel
shifts or go for annual or maternity leave. SPA employed competent, experienced and skilled staff. They have good customer service and affordable service charge. Contact SPA if you're in need of good care agency.

30 April 2023
Unprompted review
Success Point Associate Ltd logo

Reply from Success Point Associate Ltd

Wow!!! We are thrilled about your review and wonderful experience with our services. We will keep making sure that all our clients get value for their money. Thank you very much for your outstanding review about us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look