subsplash.com Reviews 333

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the website and app, finding them user-friendly and easy to navigate. Many appreciate the all-in-one platform that integrates various digital needs, making management simpler and more efficient. People also highlight the positive impact on their organizations, noting increased engagement and streamlined operations. However, some customers were dissatisfied with the customer service, mentioning issues like unfulfilled promises regarding phone support, slow responses, and difficulties with the onboarding process. A few people also felt that the platform might not be suitable for smaller organizations, and some experienced delays in getting their services fully operational.

What people talk about most

Website

Consumers find website experiences to be positive. Many reviewers appreciate the all-in-one ecosystem,... See more

Application

Customers consistently note positive experiences with the app, highlighting its all-in-one ecosystem that... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the helpfulness and knowledge of... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Service

Customers had positive experiences with service, often praising Subsplash as an excellent partner in Gospel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first experience with sub splash was utilizing them for our live stream. The moment I realized that organized our messages, was incredibly user-friendly, and just worked I was hooked. We’ve then... See more

Rated 5 out of 5 stars

We were in the process of planning a church. We wanted to be able to have all of our communication platforms and digital needs in one place. After research we came to the conclusion at sub splash woul... See more

Rated 5 out of 5 stars

A smooth and very easy web creation design features. I have enjoyed working with SubSplash to get our church caught up on the web presence side. We have seen a rise in attendance and online giving... See more

Rated 5 out of 5 stars

In the world of churches, we are a step above "tiny," but our desire is to have the best digital presence we can muster. We know it will not be "epic" or monumental but we will be present. Subspla... See more


Company details

  1. Software Company

Written by the company

Subsplash is the award-winning leader in mobile technology and digital engagement tools, helping thousands of churches around the world expand their reach and engage their communities through world-class technology. With the power of the Subsplash Platform you can create your own custom mobile app and website, showcase your content in a captivating way that's personalized to your people, live stream your services and events, fuel your mission with Subsplash Giving, manage your volunteers, plan your services, and more. Our mission is to glorify God and proclaim Jesus is Lord by building a great company that drives for humility, innovation, and excellence to delight millions of people on Subsplash platforms. Subsplash is trusted by more than 16,000 churches to expand their reach and connect with their people every day of the week.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

333 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I LOVE Subsplash

I LOVE Subsplash! With almost anything, there's room for improvement in some areas I would like to see. For example further incorporation of fill-in notes with accounts/ blank notes, or tying notes to to media series so artwork can automatically be included and notes sorted, and a few other things that appeared to be began, but have not been full realized. That said, the support team is awesome, and I do like that SubSplash appears to always be looking for ways to improve the products they offer. I wouldn't use anyone else!

10 May 2021
Rated 5 out of 5 stars

I love Sub Splash

I love Sub Splash! It is a great financial tool for my church that helps Champions for Christ keep our records in A1 shape! It offers so much. Kudos Sub Splash!

9 May 2021
Rated 5 out of 5 stars

Subsplash had made building or branded…

Subsplash had made building or branded app and website exceptionally easy. It also looks amazing! Their customer service is fantastic and they have been super helpful with launching and support. Additionally, their live feature allowed us to pivot easily and effectively at the beginning of the pandemic.

7 May 2021
Rated 5 out of 5 stars

Since the pandemic dealing with…

Since the pandemic dealing with COVID-19, our church had to have a way to communicate for Virtual Worship Service. We also wanted to put the ministry in the hands of visitors and members. This is now our 2nd year using Subsplash for the Church App and Website.

7 May 2021
Rated 3 out of 5 stars

Subsplash is working hard to provide a…

Subsplash is working hard to provide a solid communications and engagement tool for churches. I think the company is doing great things but until it can integrate better with a full church management tool, I think they will just be an average engagement platform.

7 May 2021
Rated 5 out of 5 stars

Subsplash: Keep Your Media Simple

Subsplash is user friendly, beautifully designed and offers simple integration. The support information is easy to understand. We’ve used Subsplash for 3 years and are very happy.

7 May 2021
Rated 5 out of 5 stars

Great website and app development software!

Subsplash has great website and app assistance! I have had an opportunity to work with Keirstin at Subsplash, and she is extremely professional, knowledgeable, and willing to work with you to resolve any issues you may encounter. I love the ease in which you can update the website and app with little or no prior training in website development, etc. Great company!

6 May 2021
Rated 4 out of 5 stars

Working hard on our behalf

Subsplash continues to work hard on the development of their App platform and they continue to bless so many ministries through their hard work. Keep up the good work!!

6 May 2021
Rated 5 out of 5 stars

We've been with Subsplash for 2 over…

We've been with Subsplash for 2 over years and are thankful for their products, customer service and pricing. They designed a custom app very quickly for us and we've upgraded our website, giving and live streaming with Subsplash. We highly recommend Subsplash.

6 May 2021
Rated 5 out of 5 stars

Excellent one-platform option for web…

Excellent one-platform option for web design, messaging, mobile app, push notifications, live streaming/media, and online giving. Their support is very responsive to any issues that may come up. I highly recommend Subsplash!

6 May 2021

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