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Rated 5 out of 5 stars

Great honey and delivery was quick. Well worth paying extra for a fantastic local product

Rated 5 out of 5 stars

Absolutely love my weekly Subship subscription! It is such a fantastic concept and so easy to support all the local, independent businesses. The bread is always so delicious and with a busy househol... See more

Rated 5 out of 5 stars

Really great, personalised service that definitely makes you feel as though you're part of a community, which you are. So many great things on this site with a commitment to sustainability, it's fab!

Company replied

Rated 5 out of 5 stars

I tried Subship for the first time last week. The website was easy to navigate and I found what I wanted to order easily. The delivery guy was friendly and on time and I was very happy with the produc... See more

Company replied

Company details

  1. Grocery Delivery Service
  2. Beer Store
  3. Coffee Store
  4. Delivery Service
  5. Liquor Store
  6. Pasta Shop

Written by the company

Buying local made easy. Over 40 local businesses, a single weekly delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and excellent South London products

I've had a really great experience ordering from Subship for the first time and will definitely be using them again in the future. They deliver amazing, locally sourced, sustainable products in South London - I've discovered loads of local producers that I'd not heard of just from browsing their site.

The general service and communication has also been excellent - there was a very slight delay to my delivery time but I was informed ASAP and kept up to date which is always really appreciated. I look forward to ordering again!

2 September 2021
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Reply from Subship

Cheers Bertie! We deliver most of our orders by electric van, which is great 99% of the time, but the overnight charging point broke, so we had to rapid charge twice en route today. Eep. Thanks for your understanding!

Rated 5 out of 5 stars

Excellent customer service

Great products, great service – was kept up to date with expected delivery time. Would definitely recommend.

2 September 2021
Unprompted review
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Reply from Subship

Thanks so much Zoe - do get in touch if you have any suggestions for any other great local products!

Rated 5 out of 5 stars

Solid, reliable local company

Great concept offering local produce, some of which from business you may not have come across before. All delivered with good communication and environmentally conscious. Will definitely be using again.

24 August 2021
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Reply from Subship

Thanks Lloyd - until the pandemic came along we had no idea how many incredible craft producers were right on our doorstep. It's been a pleasure to bring a selection of what they've created to your door. Big love.

Rated 5 out of 5 stars

Delicious, responsible & ethical eco-service

Great product selection that keeps growing. The anti-Amazon mentality of weekly eco-centric deliveries is something we should all be heading towards.

23 August 2021
Unprompted review
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Reply from Subship

Thanks Andrew - means a lot to us! Seems like only yesterday that we started out with just 15 products, but you're right, we just checked and we're now past the 400 mark!

Rated 5 out of 5 stars

Beer delivery

Great communication and delivery.

23 July 2021
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Reply from Subship

Thanks so much, James - hope to see you again soon!

Rated 5 out of 5 stars

What’s not to like?

Great products. Great communication. Great service

9 July 2021
Unprompted review
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Reply from Subship

Thanks Daniel - we loved seeing your culinary creations on Instagram, too :)

Rated 5 out of 5 stars

Great service

Great service, wonderful product! 5 stars.

9 April 2021
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Reply from Subship

Thanks Leanne - we only choose the very best local products.

Rated 5 out of 5 stars

Fantastic service

Fantastic service; very responsive and helpful, and superb products.

7 April 2021
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Reply from Subship

Thanks so much Claire - means a lot to us and our suppliers!

Rated 5 out of 5 stars

Tops products delivered without emissions

Great product selection and easy-to-navigate shopping platform. Friendly and emissions-free delivery - Subship can do no wrong in my book! Definitely recommend.

23 March 2021
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Reply from Subship

Thanks for everything you do Denise - and for supporting local businesses! We've still got more work to do on our platform, but we'll agree with the great product selection :)

Rated 5 out of 5 stars

Wonderful service

Wonderful service. Bread was delicious and I’ve never had such tasty granola. Highly recommend!

5 March 2021
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Reply from Subship

Thanks so much Linda - we've passed on your lovely words to our incredible suppliers, who will be delighted.

Rated 5 out of 5 stars

Fantastic Valentines dinner

Fantastic Valentines dinner delivered via Subship. Delicious food, idiot-proof cooking instructions. BrillIant communications with Tom too. Highly recommended

14 February 2021
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Reply from Subship

Thanks so much Kevin - credit where credit is due to Ambra's Kitchen for creating the meal! And whenever we're next in your neighbourhood we'll pick up the reusable glass jars. Many thanks.

Rated 5 out of 5 stars

Absolutely love my weekly Subship…

Absolutely love my weekly Subship subscription!
It is such a fantastic concept and so easy to support all the local, independent businesses. The bread is always so delicious and with a busy household the eco toilet paper drops is something I couldn't live without!
Thanks team, you're always so communicative and helpful- keep up the great work!

24 January 2021
Rated 5 out of 5 stars

A great site for sustainable shopping

Really great, personalised service that definitely makes you feel as though you're part of a community, which you are. So many great things on this site with a commitment to sustainability, it's fab!

15 January 2021
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Reply from Subship

Thanks so much Emma - super glad to have you as part of the community :)

Rated 5 out of 5 stars

Excellent service

Great business supporting local goods. Delivery within an allocated one hour slot communicated the day before. And it’s environmentally friendly delivery, using electric vehicles or bikes. So far, products I have tried are excellent! So what’s not to like!

3 December 2020
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Reply from Subship

Thanks so much for your review, Ru - this means a lot to us!

Rated 5 out of 5 stars

A fantastic way to buy local and support small businesses

I tried Subship for the first time last week. The website was easy to navigate and I found what I wanted to order easily. The delivery guy was friendly and on time and I was very happy with the products. I love supporting local businesses and this is a great way to buy local without having the hassle of going to several shops. I will be recommending this to my friends and work colleagues.

28 October 2020
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Reply from Subship

Thank you, Wendy - it makes us warm inside to hear this!

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