Subscents Reviews 

217
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I am very pleased with this company as it allows me to try out classic olde school type fragances without breaking the bank! I will continue to purchase. Thank you Subscents!

Rated 5 out of 5 stars

A super company yo deal eith. The website is easy to navigate Payment is easy Packaged well and dispatched quickly I recently had a parcel go astray ( postie at fault....now deliveted) and the... See more

Rated 1 out of 5 stars

On 20 August 2026, I placed an order with Subscents. The seller promised delivery within 5–7 working days, meaning the order should have arrived by 27–28 August at the latest. However, the order statu... See more

Rated 5 out of 5 stars

Great range of designer and niche fragrances available at good prices with delivery included. My orders have always arrived promptly and well packaged. Their sample bottles are leak-proof are labelled... See more

Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier

Written by the company

Authentic high end fragrances supplied in small sample bottle. The perfect way for you to discover a new favourite.


Contact info

3.9

Great

TrustScore 4 out of 5

217 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(217)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Handy to try-before-you-buy a large…

Handy to try-before-you-buy a large bottle in case the big bottle isn't as nice as you thought. Posted in good time, handy little sprays - probably easy to fit in a guy's pocket or lady's handbag when out and about. Grrat idea, each spray labelled (thankfully!). Recommend

29 November 2023
Rated 1 out of 5 stars

I have been asked to comment on my…

I have been asked to comment on my purchase but have not received it yet
Update is that my purchase has still not arrived

6 December 2023
Subscents logo

Reply from Subscents

This order was dispatched 2 days after the order was placed. Tracking information was provided. Unfortunately, Royal Mail took much longer than normal to deliver the order. It was tracked as with them on November 30th, delivery address inaccessible on December 8th, due to be delivered on December 9th and then finally attempted and delivery on December 11th.

We can only sincerely apologise for the delay quite obviously caused by Royal Mail.

Rated 5 out of 5 stars

Just brilliant

Just brilliant, fast, efficient and got exactly what I wanted. I messed up my address on the delivery section but subscent fixed it with an hour or 2 which was great. Will definitely use there services again and would highly recommend to others.

28 November 2023
Rated 1 out of 5 stars
Subscents logo

Reply from Subscents

Hi Gillian,

You reached out by email today and we informed you that this order is with Royal Mail (dispatched and tracking number provided).

Unfortunately, they seem to be taking longer than usual to deliver your order but this is out of our hands.

If after 10 working days it’s still not delivered, we’ll happily dispatch a new item.

Thank you,
Subscents

Rated 4 out of 5 stars

Pleased

Pleased with product once arrived. But only 4 stars because the website says quick delivery but it took a week.

2 October 2023
Rated 4 out of 5 stars

I absolutely love my fragrance

I absolutely love my fragrance! My only complaint is sample - not packaged in Dior bottle. Although website clearly states this. Sample size bottles are very handy to pop in hand bag on a night out!

26 September 2023
Rated 1 out of 5 stars

I never received my order

26 September 2023
Subscents logo

Reply from Subscents

Hi Annie,

I have checked your latest order and it still seems to be with Royal Mail who will attempt to deliver it shortly.

We have not heard anything from you in regards to this order and the previous 2 also seem to have been delivered OK.

Do reach out to us if you have not received it within the next couple of days.

Kind regards,
Subscents

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