The items that I order regularly weren't in stock when I looked online, and I was hoping to get them in time for Christmas. I contacted the store through email and they (outside of normal working... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Stylex Cloud is one of the leading online retailers for E-Cigarettes, Vape Kits, E-Liquids, Pod Systems and Vaping Devices in the UK. Stocking well known brands such as SMOK, ASPIRE, WISMEC, ELEAFand GEEKVAPE, through to world known brands of e-liquids such as FOGG FATHER, DINNER LADY, NASTY JUICE, RIOT SQUAD and ELEMENT E-LIQUID.
Contact info
Unit 21, RM1 3AB, Romford, United Kingdom
- 01708922004
- enquiries@stylexcloud.co.uk
- stylexcloud.co.uk
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not able to get to shop
Not able to get to shop - ordered online - great quick delivery service
Deluvered on time
My purchase was smooth and simple
My purchase was smooth and simple, I got everything that I bought within days. I'm warmly recommending them :)

Reply from Stylex Cloud
Great fast delivery came very quick…
Great fast delivery came very quick wouldn’t get my liquid anywhere else Great service

Reply from Stylex Cloud
customer service
i agree when your buying something there helpful i have used them for years bought many e cigs and liquid from them spent a lot of money but for the first time i had a problem e cig i bought a couple of weeks before was faulty would not charge they new i bought it there and agreed it was faulty but as i could not find the receipt they refused to exchange it for another one even though i showed them the exchange on my banking app there customer service is ok until you have a problem it seems update bought anew one exactly the same of Amazon today received a lot cheaper and with Amazon any problems just send it back money in your account in a few days

Reply from Stylex Cloud

Reply from Stylex Cloud
Had an excellent experience
Had an excellent experience
The person took my call, gave me enough time to discuss the purchase as well as setting my password
Really excellent experiences

Reply from Stylex Cloud
Customer service is absolutely lovely
Customer service is absolutely lovely, always happy and bubbly and making me feel welcome. Would recommend for the prices and variety of liquids.
Amazing service and staff so helpful…
Amazing service and staff so helpful while also providing amazing products
Apparently my order has still not…
Apparently my order has still not arrived £25 the wrong postcode was used instead of KT18 7BG which is the correct one

Reply from Stylex Cloud
Yet again very easy and quick to order…
Yet again very easy and quick to order online and speedy delivery. Very happy.
Vape
We buy in store and the staff are always so helpful and knowledgable, we also buy online. Orders arrive quickly and it’s easy to order.
Great service
Great service, lovely people and great recommendations, prices are amazing and I come here often
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







