Stuff for the Kitchen Reviews 

576
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, beautiful items, and competitive pricing available across the entire catalog for kitchen accessories. People note that navigating the online store is simple, making online purchases completely straightforward and finding specific replacement parts totally hassle-free. Shoppers also deeply appreciate the extremely quick shipping methods, secure packaging, and wonderful customer support provided when order changes are required. However, some reviewers were not happy with occasional delivery delays, missing tracking details, or unexpected issues caused by third-party courier services. Consumers mention that while most shipments arrive promptly, transit times can sometimes vary depending on the delivery region.

What people talk about most

Product

Consumers find product quality to be exceptional, expressing delight with beautiful items like heavy glasses,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the speed and safe arrival... See more

Order

People report positive experiences with order, highlighting straightforward online navigation and prompt... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are sturdy,... See more

Service

Reviewers mention positive feedback about service, highlighting efficient experiences and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a small glitch by the delivery company who omitted my house number from my address, 'Stuff for the Kitchen' online staff promptly offered support, and I received my order in a timely manner. The... See more

Rated 5 out of 5 stars

Fabulous bee wine glasses, imported from France and still a great price. Well packed so survived being chucked around in transit by the courier Evri. And even though we live in the middle of nowhere t... See more

Rated 5 out of 5 stars

It's the first time I have shopped with Stuff for the Kitchen and I wasn't disappointed. I bought a Viners cutlery set for a child and was very pleased with my purchase which was exactly as described... See more

Rated 5 out of 5 stars

I ordered some small glasses which I tracked to nearly my address in Australia, when they suddenly "went missing" in the post. Stuff for Kitchen immediately organised to re-ship the glasses which arr... See more


Company details

  1. Kitchen Supply Store

Written by the company

We offer kitchen tools & gadgets to improve your cooking and beautiful tableware to make your meals special. Here you'll find kitchenware, cooking tools, utensils and gadgets from quality brands at great prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

576 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(576)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Got this to replace my son's one - I found the exact same type as he liked the old one but it was burnt and battered over the year. The replacement is same great quality, lovely bright colours and great insulation from heat. Would recommend

25 January 2026
Rated 5 out of 5 stars

These guys saved Christmas

My daughter happened to mention that she was expecting a Microplane in her stocking. It was the Monday before Christmas and almost everywhere was out of stock. Thank goodness, Stuff For The Kitchen had one and offered next day delivery. Perfect. The Microplane did indeed arrive the next day and I’m delighted with the service. Will definitely use again.

22 December 2025
Rated 5 out of 5 stars

Very good service

Unfortunately the knives I ordered did not turn up after 8 days and so I had to contact the company. They were extremely helpful and a new set were dispatched. These arrived very quickly. I’m very pleased and it’s a shame the company was let down by a poor courier service.

24 November 2025
Rated 5 out of 5 stars

Good customer service

I have a 6 pot Chatsworth teapot that’s the perfect size for us. Sadly the lid had an accident and I needed to replace it.
I contacted them and although they had none at the time I was put on a waiting list and notified when one was available.
A good service.

22 November 2025
Rated 4 out of 5 stars

It would have been 5 stars

It would have been 5 stars, though the courier service they use took delivery of the package on the Monday and didn't deliver it until the Friday. The e-mail that the delivery company sent me clearly stated in its subject "We've got your Stuff For The Kitcken Parcel - We've got your parcel! Next day service we'll let you know when it's out for delivery..." Though with the reputation of the delivery company I should be thankful it was actually delivered!

26 October 2025
Stuff for the Kitchen logo

Reply from Stuff for the Kitchen

Hi Robert,

Thanks for taking the time to leave a review and sorry the courier took longer than expected this time.

Our standard delivery is listed as 2–5 working days just to cover the occasional delay like this, but most orders do arrive in around two days, so I completely understand why it was disappointing. We’ll keep an eye on this with the courier.

If you ever need something quickly in the future, we do have faster delivery options as well but hopefully next time it’ll be smooth and speedy as usual.

Thanks again for ordering with us, we really appreciate it.

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