I ordered a New York model and it keeps my living room extremely warm in the winter months. While I'm not in an extremely cold climate, it will definitely get its use for the several months of colder... See more
Company replied
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Esthetically as photo. The serbatoio doesn't hold a full15kg bag so needs filling more frequently. The display panel after less than 1 month no longer functions and can't be read, it's just a blue... See more
Company replied
My experience with you company is great.i am fully satisfied with your product.it works well ..it make my home 🏠 fully comfortable for this winter ☃️staff is very helpful if there is any problem they... See more
Company replied
Stufa Boston 9 kW bella, funzionale, scalda bene consegnata in tempi record circa 3 GG lavorativi. Stufe a Pellet Italia top.
Company replied
Company details
- Stove Builder
- Electronics Manufacturer
- Heating Contractor
- Metal Construction Company
- Metal Processing Company
- Solid Fuel Company
Written by the company
Stufe a Pellet Italia è un marchio specializzato nella vendita diretta di stufe a pellet 100% Made in Italy, progettate per offrire comfort, efficienza e risparmio energetico. Grazie al nostro modello produttivo senza intermediari, garantiamo ai clienti prezzi di fabbrica imbattibili ed alta qualità dei prodotti. Spedizione gratuita e pagamenti rateali senza interessi completano l'offerta. Nel corso degli anni abbiamo conquistato la fiducia di migliaia di famiglie in tutta Europa, offrendo un servizio clienti dedicato, assistenza post-vendita e prodotti certificati secondo le normative italiane ed europee più severe. Scegliere Stufe a Pellet Italia significa acquistare direttamente da chi produce, con la garanzia di qualità, trasparenza e affidabilità. Scopri le offerte sul nostro sito web!
STUFE A PELLET ITALIA
Written by the company
- DIRETTAMENTE DALLA FABBRICA AL PRIVATO
- ACQUISTA DIRETTAMENTE DAL PRODUTTORE A PREZZI IMBATTIBILI
Consegna veloce e gratuita!
Nessun costo aggiuntivo
2 anni di garanzia su tutti i nostri prodotti e possibilità di pagare a rate.
Contact info
via patriarcato 46, 30030, pianiga, Italy
- 0415195258
- info@stufeapelletitalia.com
- stufeapelletitalia.com
4.6
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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Still waiting....
Unfortunately, I can only award 2 stars:
1 star for the speedy invoicing.
1 star for the fact that a reminder including a voucher was sent for an item left in the shopping cart.
I have not received my goods or a shipping confirmation in 4 weeks.
I had to write several emails to get some information that the oven is still in production and components are missing.... There should be a lot of work on communication here.
13 November 2023
Reply from Stufe A Pellet ITALIA
Good morning,
We are very sorry for the delay this has caused.
We are doing it as soon as possible.
Thank you.
Sincerely
PRONTEZZA ED EFFICIENZA NELLA LOGISTICA…
PRONTEZZA ED EFFICIENZA NELLA LOGISTICA DEI RICAMBI.
GRAZIE
19 October 2023
Reply from Stufe A Pellet ITALIA
Grazie mille!
Love our stufa
Love our stufa. Polite and helpful service. Very good with information. Grazie!
7 February 2023
Reply from Stufe A Pellet ITALIA
Grazie mille!
Reply from Stufe A Pellet ITALIA
Grazie mille!
happy with the quality
happy with the quality , regards from the netherlands BAZ
31 January 2023
Unprompted review
Reply from Stufe A Pellet ITALIA
Grazie mille!
request for a pellet stove…Niagara 14kwh
did send a request for a pellet stove per email indicated in their web site. However no reply by now. Not sure if the guys speak any other language than Italian, response rate indeed low.
11 August 2022
Unprompted review
Reply from Stufe A Pellet ITALIA
hello, are you sure you sent it correctly? What day did she write to us? We apologize but unfortunately we could not find any emails in your name, please write us again. Our staff speak Italian fluently; German, Spanish, French and English. We will take care to answer you tomorrow. thank you
Ordered the stove on 8th November 8 day…
Ordered the stove on 8th November 8 day later arrived damaged not working. They sent new parts to this day waiting for a technician to be booked so he can repair it. I have been left with no heating. 30 November I was told I need to ring a technician to get it repaired I don't speak Italian having to get someone to ring for me. Today I'm asking for a refund and it to be returned we will see what they say, This is new stove that's damaged, customer service is really bad.
8 November 2022
Reply from Stufe A Pellet ITALIA
Good morning,
We are very sorry for what happened.
We are sorry.
Thank you
Very satisfied with my pelletstove and…
Very satisfied with my pelletstove and the customerservice is outstanding i am so pleased
/Stewe
Sweden
31 August 2022
Unprompted review
Un super affare…
28 February 2022
Oltre le aspettative
vi do 5 stelline ma realmente ne meritate 500 per cortesia e qualità ❤ grazie
22 November 2021
Stufe a pellet Italia il top
Ho acquistato già due stufe a pellet da voi stufeapelletitalia sono super soddisfatto
21 November 2021
Unprompted review
Stuffa palate it's very good working
Stuffa palate it's very good working
We are happy
26 October 2020
Reply from Stufe A Pellet ITALIA
Buongiorno Kumar,
grazie mille!
Reply from Stufe A Pellet ITALIA
Ciao Massimo, grazie mille!
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