Long leadtimes, bad consumer service
Beautiful selection, but not a great experience with the webshop.
I bought a pair of lamps about 16 weeks ago, paid for it on the moment of ordering and it is still not delivered.
The customer service failed in many ways, from not providing any information about estimate dates or reason for taking so long (besides the fact I am always the one initiating the conversation). I’ve been so frustrated with the process that I considered to cancel the order on my last contact, only to learn there is no cancellation policy.
All and all, I do not recommend to buy from this shop. Find the same elsewhere.




