Studio Creativefabrica Reviews 

129
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that promotional trial offers automatically converted into expensive annual subscriptions without receiving any transparent warnings or proper consent beforehand. Many users also faced frustrating obstacles when attempting to navigate the poorly designed website in order to cancel their unwanted recurring plans. However, some people mentioned that their refund requests were eventually resolved successfully after directly contacting customer support or filing formal payment disputes. Reviewers additionally noted that external financial platforms occasionally assisted in recovering funds after experiencing unexpected and sudden billing charges on their bank accounts.

What people talk about most

Subscription

Customers consistently note negative experiences with subscription trials, expressing widespread frustration... See more

Payment

Clients share dissatisfaction regarding payment, reporting that free trials automatically convert into... See more

Refund

Customers felt widespread frustration with refund requests, reporting that support frequently denied their... See more

Website

People report negative experiences with the website, pointing out concerns regarding subscription processes... See more

Cancellation

Reviewers express deep dissatisfaction and frustration regarding cancellation, highlighting that the process... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Signed up for what I thought was a free trial, used a couple of tines not realising that I would soon be charged £71.46. Upon realising id been charged I contacted their customer support who failed t... See more

Rated 1 out of 5 stars

Be very careful with Studio AI / Creative Fabrica. I signed up thinking it was a free trial, and I was charged €72.45 almost immediately without anything clearly explaining that a paid subscription... See more

Rated 1 out of 5 stars

Like everyone else I got scammed. I'm very careful about where I click but somehow I signed up to a yearly subscription instead of a free trial. I managed to get a reply from customer service and a re... See more

Rated 1 out of 5 stars

Bunch of Scammers, scum of the earth. Tell you it's a free trail then take £72.00 out of my account and PayPal are no better for letting them do it. Rubbish web site but by then it's too late, impossi... See more


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1.2

Bad

TrustScore 1 out of 5

129 reviews

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No history of asking for reviews

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1.2

All reviews

(129)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shitty, money hungry scam.

It's a complete scam. I just wanted a 30 day free trial to test out a music making ai. It was very bad by the way. As soon as I entered my details for the trial I was charged 0.00 as per usual with trials... 2 minutes later I was charged £71.86 . Luckily I had no money on the account at the time but others would not be as fortunate. I was never notified of any charge over 0.00 and never re - entered my details. Currently I still haven't found a way to cancel the subscription. Just don't use this crap it is not worth your time. Not for the money or actual services which are shit.

25 May 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam who don't pay…

This company is a scam who don't pay any attention to complaints.
I signed up for a free trial.
"Free for a month"; "Nothing more to pay"; "All Access". I clicked on this and signed up. As occurs with most timed trials, I gave PayPal account details to use after the trial ends.
I asked it to make a 15 second video. It was a good video to be fair.
A couple of hours later, my PayPal notified me that I'd been charged US$65. I figured it was a simple mistake so went to the Creative Fabrica help page and chose "request a refund". There's a notice there that assured me the easiest way to get a refund was to email them, so I did.
Within 10 minutes they'd replied that no refund would be provided.
So I disputed the charge with PayPal.
PayPal told me that Creative Fabrica declined the refund. No reason given.
I'm escalating with PayPal but the whole thing is just wrong. At no point before being charged was I informed the charge was coming: I was on a free trial.

21 May 2026
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam. The trial page explicitly stated I would not be charged, yet an attempt was made to take money from my account without my permission.
I requested a full refund but so they have not responded so far.

23 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!! ESTAFA!!!! SCAM!! ESTAFA!!!! SCAM!! ESTAFA!!!!

I want to warn other users about my experience with the Creative Fabrica Studio AI free trial.
Two days ago, I started the free trial because the conditions shown before subscribing clearly stated that the trial would last 30 days and that payment would only begin one month later or after using all AI coins.
However, I was charged for the full annual subscription only two days after starting the free trial.
Later, I discovered an additional condition hidden inside another subscription agreement page stating that payment may also begin after 10 downloads. This condition was NOT clearly shown in the original offer before subscribing.
This feels extremely misleading because the first thing any user naturally does during a free trial is download content to test the platform and decide whether they want to continue paying.
On top of that, I tried to cancel the subscription following the instructions from their own help center, but the cancellation button was missing from my account.
After researching online, I found many other users reporting the exact same issue.
Please be very careful before starting the free trial and make sure to read all hidden conditions before downloading any content.

Quiero advertir a otros usuarios sobre mi experiencia con la prueba gratuita de Creative Fabrica Studio AI.
Hace dos días empecé la free trial porque las condiciones que aparecían antes de suscribirme decían claramente que la prueba duraba 30 días y que el cobro se realizaría un mes después de comenzar la prueba o al gastar todas las AI coins.
Sin embargo, me cobraron la suscripción anual completa solo dos días después de empezar la prueba gratuita.
Después descubrí que existe una condición adicional escondida en otra página de términos donde indican que el cobro también puede activarse después de 10 descargas, algo que NO aparecía claramente en las condiciones mostradas antes de suscribirme.
Esto me parece muy engañoso, porque lo primero que hace cualquier usuario durante una prueba gratuita es descargar contenido para probar la plataforma y decidir si quiere continuar pagando.
Además, intenté cancelar la suscripción siguiendo las instrucciones de su propia página de ayuda, pero el botón de cancelación no aparecía en mi cuenta.
He descubierto que muchas otras personas han tenido exactamente el mismo problema.
Recomiendo tener muchísimo cuidado antes de empezar la prueba gratuita y revisar muy bien las condiciones ocultas antes de descargar contenido.

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Waste of time

Waste of time - SCAM

They make you sign up to ' free trial ' - then after filling out details for your first video, demand £70 to ' fix the error ' - complete bs. AVOID

VIRGIN CANCELLED MY CARD AND HAD TO SEND NEW ONE

21 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE CREATIVEFABRICA THEIR FREE TRIAL

DO NOT USE THEIR FREE TRIAL. -SCAM
They will charge you the full amont without your consent within minutes of their "free trial". You will receive an email with 0.00$ charge and right below that, a full amount charged until canceled ! Impossible to get a refund for a subscription I have not signed for. Their support will keep you in a neverending loop. Stating you can cancel on the billing page, where there is NO cancel option.
They will charge you forever. Read other reviews.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, tried to take £56 out of the blue, luckily the card details were for a card I cancelled due to another scam. Based in the USA, not a lot you can do other than cancel any cards registered with them. Utterly disgusting.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

SCAM!!!! Tried to use free trial and they tried to charge me multiple times. Also they do not let you cancel right away. Avoid this site at all costs

19 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! They tell you it is an annual free trial then they charge you close to $60USD. As a pre-approved payment. I am so angry as they are using deceptive dark patterns to trick you into giving them your card details. Did it through paypal and hopefully I get a refund soon. DO NOT TRUST THIS SITE!!!

16 May 2026
Unprompted review
Rated 1 out of 5 stars

Beware

Beware! Signed up for a “free trial” and they charged me £71 without my consent.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Be very careful with Studio AI /…

Be very careful with Studio AI / Creative Fabrica. I signed up thinking it was a free trial, and I was charged €72.45 almost immediately without anything clearly explaining that a paid subscription had started.
This feels really misleading. There was no proper warning that I would be billed right away and it’s very easy to end up paying without realising it.
I’ve contacted support to request a refund, but it didnt work so far.

9 May 2026
Unprompted review
Rated 1 out of 5 stars

1 star is too much for them

1 star is too much for the service they provide.

They are a total SCAM, if you signup for a free trial, automatically leads to a "Get 60,000 Credits" button which immediately locks you in to an annual plan - before you've even tried the product. Please avoid them because the service they provide is subpar, and their deceitful and scammy practices will make sure that they will get your money.
Also if you complain to Paypal, they will side with them, making them a LEGIT SCAM!
Shame on them and shame on Paypal.

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Studio Creativefabrica is a Total SCAM

Total SCAM, if you signup for a free trial, it will immediately charge you 71 euros, and there's no option to unsubscribe. Luckily I freeze and blocked them in my bank, and my card was a virtual card, so these SCAMs didn't managed to steal from me.

Don't use such a crappy and scam product.

10 May 2026
Unprompted review
Rated 1 out of 5 stars

⚠️ UNAUTHORIZED CHARGE

⚠️ UNAUTHORIZED CHARGE - DECEPTIVE FREE TRIAL ⚠️

I signed up for Studio AI believing it was a FREE plan. At no point was I clearly informed that my card would be automatically charged. Without any confirmation screen or prior notice, I was charged 617.36 BOB (approximately $59.88 USD) for an annual subscription I never consciously authorized.

As soon as I noticed the charge, I immediately contacted support via email and through the platform's official form requesting cancellation and a full refund. So far I have received NO satisfactory response.

I also contacted my bank, but they informed me that since this is a foreign platform, the refund must be handled directly by Creative Fabrica — which makes their silence even more unacceptable.

This practice of converting a 'free trial' into a paid subscription without clear confirmation is deceptive and abusive. This is not an isolated case — there are dozens of users here on Trustpilot with the exact same experience.

I demand an immediate response and a full refund of the 617.36 BOB charged without my authorization.

Account name: Mauricio Dorado Paz

9 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam dont use the trial subscription / with UPDATE

I signed up for what was advertised as a free trial and entered my bank details as part of the signup process. After that, I was shown a large banner saying “Welcome” and prompting me to “claim your free credit now.” There was no clear warning that clicking this would immediately charge me.

I was then charged over £70, which I did not knowingly authorise. The process was misleading and designed in a way that could easily make customers think they are claiming free trial credit, when in reality they may be charged.

I contacted customer support and asked for a refund, but they refused based on their refund policy. I have screenshots of the signup process and the misleading banner.

Based on my experience, I would strongly warn others to be careful before entering any bank details or clicking anything on this website. I personally feel this was a scam-like and misleading experience.

Even after they charged me they still asking to register for free trail which it doesn't make sense and this shows how the scamming customers.

-----
Update

While a refund has been issued, I believe it is important to maintain my review to highlight the misleading nature of their practices and the negative impact on customer experience. They should explicitly state that selecting the credit offer will result in a full charge. Also for the stress and time expended in resolving this issue with my payment provider and their team were significant.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Creative Fabrica SCAM Buyer BEWARE

Guys, I have to warn you NOT to sign up with these SCAMMERS! I just registered with their service a month ago, promising a free trial, which I did not USE. A month later, specifically yesterday, 5/4/2026, I got a charge on my bank account, and $47 was missing in my bank account. After reaching out to them, the send me an email indicating I'm eligible for a refund and they provided a link that does not work.
Then later they sent another email that the matter is under dispute and they will be responding to the dispute as per the process outlined by the payment provider.
TOTAL SCAM NOT WORTH PUTTING YOUR DETAILS!!

4 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM - Free trial that charges you 72€ immediately
I signed up for a 30-day free trial displayed at €0.00. After entering my payment method, a popup saying "Claim your reward" appeared and I was immediately charged €71.86 with no clear warning.
The cancel button is not accessible because the subscription stays stuck on "Activating" status. Their refund link doesn't work either.
I had to open a PayPal dispute to hopefully get my money back. Stay away!

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Deceptive billing and "Dark Patterns" - Stay away!

I had a terrible experience with this site. I signed up for a $0.00 trial, and within 5 minutes, they charged me $59.88 for a yearly subscription without any confirmation screen. Later, a single click on their confusing interface triggered another unauthorized charge of $49.99 for coins.

This site uses "Dark Patterns" and predatory billing tactics. When I complained, they initially gave me an automated refusal. It was only after I threatened a chargeback with Capital One and provided evidence of their deceptive UI that they finally refunded me. As soon as they refunded the money, they deleted my account and all my progress.

The AI tools might be good, but their business ethics are non-existent. If you fell into this trap, contact your bank immediately and file a dispute. Don't let them keep your money!

3 May 2026
Unprompted review
Rated 1 out of 5 stars

This website falsely advertisers free trial

This website falsely advertisers their free trial period for their Studio AI, by adding a box showing ' free trial for $0.00' once you click onto it a pop up window comes up with your name a payment option and the amount charged to try the free trial, they outline twice on that popup window 'you can cancel anytime' once you accept thinking you are entering a free trial and won't be charged in that period, you are charged straight away without your concent and you have entered into a yearly subscription in $60 USD that's $90 AUD. Once I noticed the charge I tried to cancel the subscription couldn't find where it was located and then put a dispute through with PayPal, absolutely scammed. Through message exchanges they are saying my subscription does not validate a refund by their policy but I didn't agree to subscription so how can that be legal.

2 May 2026
Unprompted review

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