Studio Reviews 116,852

A great range of products. Easy to use website and quick delivery

Great offers great value and great choice

Very good service and excellent value for money. Ordered my parcel on Sunday got it Wednesday it took 4 days thanks 😊

Easy to shop a nd delivery better but.feel choice not as good as.used to be

Was looking to buy a Garden Corner Sofa and emailed from Studio website to ask whether the item has removable zipped covers as not stated on website. After 2 emails, first one not answering my question was given and yes and no answer, I replied saying thank you for your generic response and again sent the link and description of the item, the second reply stated "we are unable to verify". Why they have an option to ask questions about an item when they either can't be bothered to find out is of no use and appalling Customer Service

Absolutely 💯 pathetic company. Ordered a sofa the box was ripped and the sofa ripped. Attempting to get hold of a studios representative is impossible. Sadly, bought a bedroom set in flat pack and one piece was broke in half, again impossible to contact but they provide a number for the ombudsman??? … will not be ordering EVER again. The order states they sent sports equipment lmao it was furniture….clueless

My parcel arrived early which was nice every thing I bought is absolutely fine. Thank you

Purchased a vacuum cleaner from Studio set it up went to use it on bedroom carpet and it was useless so I put it back in the box and paid for a return
Returns department said it’s been used so they won’t accept it well obviously I used it that’s how I know it doesn’t pick up
Tried to contact Returns dept but they don’t have contact with customers so they’re sending the vacuum cleaner that doesn’t pick up back to me

I bought shoes online for my nephew and they arrived really fast and in good condition. I have shopped from Studio for many years now and love the many choices and quality of the products at affordable prices. I would definitely recommend Studio to anyone looking for quality, and the sales are always great 😊

Love the easiness of shopping. Stress free and good quality items. Delivering quick and up to date emails for tracking.

Iots of choice, lots of great offer prices, fast delivery, I come back time and time again!

Ordered 4 expensive lego sets.

Shipped in a Plastic bags. All crushed ripped / damaged.

They wont accept a returns as the items are fine its just the packaging that ruined . As they are gifts they are no good for anything. I asked for a link to that specific policy they could not provide it.

Trading standards next.

Good items, great discounts and when i've had to, great customer service, never a problem so but solved sooo many (gift wise) for over 30yrs, Thank You Studio

Had a problem with initial order and needed to cancel it, the agent was most helpful and cancelled the order without and problems

Speed from ordering which is great Evri need to up their notification procedure on delivery’s

Item never arrived, due to evri damaging it, long winded chat bot system

Great prices & very fast delivery service

I use Studio regularly but my experience was soured due to the fact that I'd paid extra for next day delivery and didnt receive my stuff until 3 days later. This was compounded by the fact that the package was left on my doorstep without any notification. I get the fact that stuff goes wrong but where is my refund, credit note or at the very least an acknowledgement of wrongdoing. Like i say it soured my perspective and pi**ed me off, to say the least.

Outer packaging was covered in some sort of black paint but luckily the product.inaide as well packaged and not affected.