Good products delivered promptly. Only feed back i have which leaves me with a question mark is that the weights on the website ordering system attributes 1kg for every bracket; this significantly o... See more
Company replied
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This was my first order from your company. Your web page stated that delivery is usually made within 3-5 days ( I was happy with that) I know I must have been lucky with the timing that I placed my or... See more
Company replied
I made an online order for collection as I live locally, but I missed some items off my order so a quick phone call to a very friendly helpful lady, she was able to complete my order and was extremely... See more
Company replied
I ordered the 2.5mm galvanisd strutchannel for a project, the product is of good quality and very sturdy, Had issues with delivery in that the scheduled delivery date wasnt met and i had to call t... See more
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Company details
Written by the company
We supply STRUT CHANNEL, Threaded Rod, Brackets & Fixings at sensible prices. We also supply made to order cut lengths.Theres NO MINIMUM ORDER with Fast UK Wide Delivery. Click Now!
Contact info
Unit 215 -217 Sams Lane, B70 7EX, West Bromwich, United Kingdom
- 0121 553 4760
- info@strutchannelsdirect.com
- strutchannelsdirect.com
Can’t recommend this company highly…
Can’t recommend this company highly enough, always very helpful when ordering unistrut and other items.
9 February 2026
Reply from Strut Channels Direct
Hi Jeff,
Thank you for taking the time to write us a review, we’re delighted the product arrived promptly and exactly as described.
We appreciate you sharing your experience and look forward to helping you again soon.
Thank you
The Strut Channels Direct Team
Friendly people to deal with
Friendly people to deal with, easy ordering experience and quick delivery.
31 October 2025
Reply from Strut Channels Direct
Hi David,
Thank you for taking the time to write us a review.
We’re delighted to hear our team were friendly, the ordering process was easy, and your delivery arrived quickly, that’s exactly what we strive for.
If you ever need custom lengths, accessories, or a small-quantity order, we’re always happy to help.
Thanks again for the 5-star feedback!
The Strut Channels Direct Team
Reply from Strut Channels Direct
Hi Dave,
Thank you for taking the time to write us a review, we really appreciate it!
Delighted to hear our fast turnaround and clear communication worked well for you.
If there’s anything else you need for future projects, we’d be happy to help.
Thank you
The Strut Channels Direct Team
Excellent product
Excellent product. Minor issue with the courier which was quickly put right. Excellent service.
26 September 2025
Reply from Strut Channels Direct
Hi Phil,
Thank you for taking the time to write us a review and for the 5-star rating!
We’re glad you’re happy with the product and sorry about the courier hiccup — pleased our team could put it right quickly.
If there’s anything else you need, we’re always here to help and look forward to serving you again.
Thank you
The Strut Channels Direct Team
Prompt and efficient service
24 September 2025
Reply from Strut Channels Direct
Hi Mrs Kemlo,
Thank you for taking the time to write us a review and for the 5-star rating!
We’re so pleased our prompt and efficient service made a difference.
If you need anything else or another quick turnaround, we’re here to help.
Thank you
The Strut Channels Direct Team
Reply from Strut Channels Direct
Hi David,
Thank you for taking the time to leave us a review, we’re delighted the item matched the description and arrived on time.
It’s great to hear we hit the mark for you.
If you need anything else or have future projects, we’re always here to help.
Thank you
The Strut Channels Direct Team
Excellent company with great customer service
Excellent company with great communication. Initial delivery had missed an item and this was speedily corrected. Highly recommended.
8 September 2025
Reply from Strut Channels Direct
Hi Antony,
Thank you for taking the time to write us a review.
We’re so glad our communication stood out and that the missing item was speedily corrected, apologies again for the initial oversight.
Thank you for recommending us, we look forward to helping with any future orders.
Thank you
The Strut Channels Direct Team
Overall experience
Availability of the product, size and colour options
Speed of delivery and price
2 September 2025
Reply from Strut Channels Direct
Hi,
Thank you for taking the time to write us a review, Joanne!
We’re delighted the product availability, size and colour options, speedy delivery and competitive price all met your expectations.
If you need bespoke lengths, accessories, or any help with future orders, we’re here for you.
Thank you
The Strut Channels Direct Team
Quick delivery and done my job.
2 September 2025
Reply from Strut Channels Direct
Hi Andrei,
Thank you for taking the time to write us a review!
We’re glad our quick delivery helped you get the job done.
If you need bespoke lengths, accessories, or anything else in the future, we’re here to help, just give us a shout.
Thank you
The Strut Channels Direct Team
Good products delivered promptly.
Good products delivered promptly.
Only feed back i have which leaves me with a question mark is that the weights on the website ordering system attributes 1kg for every bracket; this significantly over calcates the parcel mass. Is this mass used to calculate the delivery cost? I would therefore be overcharged if this was the case.
19 August 2025
Reply from Strut Channels Direct
Hi Dave,
Thank you so much for your 5-star review and for taking the time to share your feedback, it’s genuinely appreciated!
We're delighted you were happy with the quality of our products and the prompt delivery.
Regarding your query about the weight calculations on the website: thank you for pointing that out.
We’re always looking for ways to improve our systems, and your observation is really helpful.
Rest assured, our team will take a closer look into how weights are calculated at checkout to ensure accuracy and fairness.
Thanks again for your thoughtful comments, we value your support and look forward to assisting you again soon!
Thank you
The Strut Channels Direct Team
Reply from Strut Channels Direct
Hello Andy,
Thank you for taking the time to leave us feedback.
We’re very sorry to hear your order arrived later than expected and we completely understand how frustrating that can be.
As we use trusted third‑party couriers to deliver our products, delays are unfortunately sometimes outside our direct control.
That said, we always do our best to support our customers promptly if issues arise.
We’re proud that the vast majority of our deliveries arrive on time and that we’ve earned a 4.8 out of 5 star “Excellent” rating on Trustpilot based on many positive reviews.
We take all feedback seriously and will share your comments with our delivery partner to help reduce the chance of this happening again.
Thank you again for your order, and we do hope you’ll give us another chance to provide the smooth experience enjoyed by so many of our customers.
Best regards
The Strut Channels Direct Team
Great service.
Great service.
Contacted me to ensure they had the correct address prior to delivery.
23 July 2025
Reply from Strut Channels Direct
Hi David,
Thank you so much for your 5-star review!
We're delighted to hear you appreciated our customer service.
Double-checking delivery details is just one way we aim to make sure everything runs smoothly for our customers.
It’s great to know our efforts made a difference!
Thank you
The Strut Channels Direct Team
Reply from Strut Channels Direct
Hi Liam,
Thank you for taking the time to leave us a 5-star review!
We're so pleased to hear that you were happy with the swift dispatch and the quality of our products.
It's always great to know we're hitting the mark, your feedback means a lot to us!
Thank you
The Strut Channels Direct Team
Reply from Strut Channels Direct
Hi Trevor,
Thank you so much for taking the time to leave us a 5-star review!
We're delighted to hear you were happy with our service, communication, and prompt delivery.
Knowing that everything went smoothly really means a lot to us. We truly appreciate your support!
Thank you
The Strut Channels Direct Team
Reply from Strut Channels Direct
Hi Alan,
Thank you so much for taking the time to leave us a 5-star review!
We're delighted to hear that you were happy with the product, pricing, and our prompt delivery.
It’s always our goal to provide value and reliable service to our customers, and your feedback truly means a lot.
Thank you
The Strut Channels Direct Team
Ordered without any problems,items were…
Ordered without any problems,items were in stock and sent out the next day,received the following day
16 June 2025
Reply from Strut Channels Direct
Hi Paul,
Thank you so much for taking the time to leave us a 5-star review!
We're thrilled to hear that your order went smoothly and arrived so quickly.
It’s great to know everything was in stock and delivered the next day, exactly how we aim to serve our customers!
Thank you
The Strut Channels Direct Team
Absolutely perfect for small…
Absolutely perfect for small quantities. Rapid dispatch and delivery. Couldn’t find anyone else offering this kind of service.
12 June 2025
Reply from Strut Channels Direct
Hi Graham,
Thank you so much for your kind words!
We're thrilled to hear that our service met your needs, especially for smaller quantities.
It's great to know our rapid dispatch and delivery stood out to you.
We truly appreciate you taking the time to leave us a review!
Thank you
The Strut Channels Direct Team
Problem solved ! With communication
5* s ! They rectified my problem ! And deserve 100% Credit for that , I just wish other companies would do the same
8 June 2025
Reply from Strut Channels Direct
Hi Darren,
Thank you so much for your 5-star review and kind words!
We're thrilled we could resolve the issue for you, and your recognition means a lot to us.
It's always our goal to provide the best possible support, and we're so pleased to hear we hit the mark.
Thank you
The Strut Channels Direct Team
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