Great employees who are very helpful with orders Would be happier but shipping takes a long time, mainly on Whelen dropship items from Whelen, but still, takes way too long. Whelen is holding us up... See more
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Review summary
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Ordering was efficient, spoke with Chantal, she was knowledgeable about the product line and made the process seamless. I would definitely return with future business. -Aaron Sias Sr. Manager, Pa... See more
Ordered a third brake light bezel to mount rear fire lights on my 2019 F250.I thought the price was a little high but decided to give it a shot. Doesn’t disappoint and 100% worth the price. The plasti... See more
Really good company, price was good. Wayyyy better then sirennet.com those con artist at sirennet charged me 5 TIMES for one dashlight, and they were actually about 40 cents cheaper then yours. Would... See more
Company details
Written by the company
Strobes N' More, founded in the early 1990s and headquartered in Rhode Island, is one of the oldest eCommerce-based emergency vehicle lighting solutions providers in the industry. Prior to the advent of the internet, end-users of emergency vehicle lights had limited options when it came to purchasing their equipment. Today, Strobes N' More stocks product on behalf of every leading manufacturer in the emergency vehicle lighting industry, and also provides installation, repair & service work at its Westerly, RI facility. We also design and engineer products under the Strobes N' More brand, which serve as a lower-cost option for customers that are more budget-minded. We pride ourselves on product knowledge, exceptional customer service & satisfaction and industry-leading fulfillment times.
Contact info
Tom Harvey Road 81, 02891, Westerly, United States
- 401-4LIGHTS (464-4487)
- Sales@strobesnmore.com
- strobesnmore.com
4.6
Excellent
5K reviews
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Replied to 75% of negative reviews
Typically replies within 48 hours
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Great website and fast shipping
Great website and fast shipping, they always have what I need!
31 December 2024
Received wrong item
I placed a telephone order because the website was being updated. Unfortunately the person I spoke with "ordered" the wrong item for me. I wanted a dual color triple threat in blue & white. When I received my order confirmation email the light on it was a triple threat in blue/white/blue. I called them as soon as possible to correct the mistake before it shipped. I was told the order couldn't be changed because it had already processed, & that I would have to return the incorrect item for replacement after receiving it. I asked about return shipping. I was told it was my responsibility to pay to ship back their mistake, but they wouldn't charge me for shipping on the replacement. The insured return shipping fee was almost $20.00 which was more than the cost of the original shipping. I feel this is unacceptable & a very poor business practice on their part, because the mistake was on their end, not mine.
3 January 2025
Reply from Strobes N' More
I sincerely apologize for your experience. Unfortunately, once an order has shipped, it is our policy not to make updates to the order. However, I understand that this situation should have been handled differently, as it was an error on our part. The Customer Support Team has been informed and will handle similar situations more effectively moving forward. Again, I deeply apologize for the inconvenience and frustration this has caused.
Great product
Great product. Efficient order processing. Hassle-free return of non-special order product!
31 December 2024
Great product recomende to who want…
Great product recomende to who want quality good and bright
23 December 2024
Very easy to deal with.
20 December 2024
Great job easy ordering and delivery…
Great job easy ordering and delivery was great.
20 December 2024
Always quick to help.
They are always on point to help with any issues, which I have had very, very few in the 6 years I have been dealing with them. Shipping is always fast and on time but I do wish shipping cost were a little lower.
20 December 2024
Strobes N More has tons of great…
Strobes N More has tons of great products unlike any other companies would offer.
19 December 2024
Years of nonsense but I’m done finally. Happy NY to me
I’ve called loads of times with extremely long wait times for stock (I have successfully ordered before) but with some trouble… just hanging on the line, emails that barely get returned, voicemails are not answered… but the run around I got was absurd and I have had it. It’s probably been a 1 out of 4 success rate with them and I put up with it. Constant turnover at this place is annoying but Marybeth has to be beyond the worst manager they have ever had.
6 December 2024
Unprompted review
Where is my damn product what the hell…
Where is my damn product what the hell still hasn't shipped since the 4th of December wtf your just going to take my money and just leave it sitting there not shipped I'm pissed off cancel the effing thing and give me my money back I am done with your company absolute bullshit no email saying it's delayed or whatever is going on so unprofessional so I'm being blunt sent my shit or credit back my card . Unreal never again
4 December 2024
Reply from Strobes N' More
We apologize for the delay in fulfilling your order. Unfortunately, the items you requested are currently on backorder. We are actively working to enhance our backorder notification system and expect it to be fully operational soon. We understand the inconvenience this may cause and sincerely apologize for any confusion. If you wish to cancel your order, please contact our customer support team at 401-454-4487, where a representative will be happy to assist you. Thank you for your patience and understanding.
I have used strobes n more for years
I have used strobes n more for years , best prices on great lights, always on time and when i screw up a order customer service has always been there to help
20 November 2024
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