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Strips USA Reviews 335

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TrustScore 4 out of 5

4.2

Money & Insurance
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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff's helpfulness and the overall excellent service provided. Many people appreciate the efficiency and ease of their interactions, often noting prompt responses when issues arise and a smooth process for transactions. However, some people were dissatisfied with the payment process. Several customers reported significant delays in receiving payments, with some experiencing issues that lasted for weeks or even months, despite initial promises of quick turnaround times. There were also instances where customers did not receive payment at all, or only received it after escalating their concerns.

What people talk about most

Payment

Consumers find payment experiences to be ambiguous. While many reviewers praise fast payments, often received... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being fast,... See more

Service

Clients share positive opinions on service, highlighting its speed and reliability. Many customers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

once again great business over a year payment always come in definitely a company that keep they word till next time great doing business

Rated 5 out of 5 stars

Over a year now in they been doing great business I receive my payments soon as they get package must time same-day actions my good to company to sell diabetes supply

Rated 5 out of 5 stars

I have been doing business with this company for a long time and will continue to do business with them. They are fast and reliable and always on top of everything.

Rated 5 out of 5 stars

They were very helpful about the Dexcom payment. I received the payment a week after sending the unused Dexcom sensor. I will do business again if I can. Thank you.

Company details

  1. Money & Insurance

Written by the company

Paying TOP DOLLAR For Your Surplus Diabetic Supplies. Quickest Payouts in the Industry. We are buying Dexcom, Omnipod, Eros Pods, Dash, Onetouch, Freestyle, Medtronic and more!

Contact info

4.2

Great

TrustScore 4 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Your website said I’d get $75 and then…

Your website said I’d get $75 and then I get a message that you were only going to give me $30 for everything I sent in. I would think that you would already know this and should update your website from deceiving people.

31 March 2026
Unprompted review
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Reply from Strips USA

Hi Tara, the $75 estimate applies to standard retail Verio 50ct boxes. The items we received were Verio 50ct DME boxes, which are a different product category and have a different payout.

Our website lists retail and DME versions separately so customers can select the correct item before requesting a kit. Because the items received did not match the item selected, we sent an updated offer based on the actual products received.

If you do not want to accept the revised offer, we’re happy to return the items.

Rated 1 out of 5 stars

Well their customer service is not good…

Well their customer service is not good at all and they do not pay you for what you sell them and when you ask about it they just say well we pay you sometime yeah right so do not sell your product to this company

19 March 2026
Unprompted review
Strips USA logo

Reply from Strips USA

Hi Michael, your order was received, reviewed, and processed. During inspection, we found that some of the items sent in were a different category than what was selected online, so we contacted you with the updated total and gave you the option to either proceed with the revised payment or have those items returned.

You chose to proceed, and the $80 payment was sent. You later confirmed by email: “I got the payment this morning thanks.”

We’re sorry for any frustration, but we do not keep anyone’s products without paying or giving them the option to have items returned.

Rated 5 out of 5 stars

They are very polite and and helpful

They are very polite and and helpful. They also give more then any other place that I been to. Trust me go there get your money worth. Tell them Tae sent you.. lol they are like family in this place.

13 March 2026
Unprompted review
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Reply from Strips USA

Hi Tae, thank you for the great review. We’re glad you had a polite, helpful experience and felt taken care of. We appreciate you recommending us and choosing Strips USA when selling your extra diabetic supplies.

Rated 5 out of 5 stars

Prompt

Prompt, Efficient, and on time!

23 January 2026
Unprompted review
Strips USA logo

Reply from Strips USA

Hi Erica, thank you for the review. We’re glad everything was prompt, efficient, and on time. We appreciate you choosing Strips USA.

Rated 4 out of 5 stars

I'm very pleased my first order went…

I'm very pleased my first order went smoothly. I received a little more than I expected. Than you I look forward to my next order.

12 January 2026
Unprompted review
Strips USA logo

Reply from Strips USA

Hi Sammy, thank you for the review. We’re glad your first order went smoothly and that you received more than expected. We appreciate you choosing Strips USA and look forward to helping with your next order.

Rated 1 out of 5 stars

No longer good

They used to be very quick and efficient but now they're not. My last 2 orders have been very slow to process and I've had to expedite them, currently to little effect. They've had my shipment for 9 days and haven't replied to my 2 inquiries.

I don't know if the site's got new owners or are overwhelmed. Either way, I'll be finding another vendor next time.

12 November 2025
Unprompted review
Strips USA logo

Reply from Strips USA

Hi Kristina, we’re sorry this order took longer than expected. That is not the experience we want for repeat customers, especially when your previous orders were quick and efficient.

We appreciate your past business and understand your frustration with the delay and lack of communication. We’ve been working to improve processing times and response times so this does not happen again.

Thank you for the feedback, and we hope we have the chance to provide a better experience in the future.

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