STRIKE Reviews 13

Pretty good sale. Order processing was fast and shipping out the next day. However, they charge 30 EUR for EU shipping. They say they use DHL Express, and while it’s true the shipment is handled by DHL Express the service they chose is Economy Select. This means 4 days instead of the usual 1 day overnight express. It also means I can’t pick up the package at my local Service Point. I will have to re-schedule or go to the Airport and pick it up. For 30 EUR I expect Express Shipping.

Edit: I’ll give them an extra star because their customer service is great. I had to return the item unfortunately and it was easy and the processed the return quickly.
If they just offer express shipping it would be 5 star :)

Ordered a jumper 4th November and still not received it although states delivered!! I've requested a refund and waiting for reply. DO NOT USE BE WARNED.

If you are out of EU countries, do not use this store.

This store's customer service is so slow and unpleasant.

They said the shipping condition is DDP but actually it was FOB so you have to pay more costs to receive the item.

They even do not read e-mail, Whatsapp, and Instagram DM.

They were just saying that they are working on it but nothing changes.

I had to pay more than the store said.

This is the worst shopping experience ever.