Stretch and Flex Reviews 

I’m extremely disappointed by my experience with stretch and flex and the coach, particularly as I’ve been a client since 2021. I don’t usually leave negative reviews, but I feel it’s important for others to understand the type of service they may be paying for.

Over time, there have been repeated issues with communication and professionalism, with concerns I raised often being met in a dismissive rather than an understanding manner.

Most recently, during the 61-day challenge, important rules around check-ins, missed days, and removal from the challenge were not clearly communicated at the time of purchase. It was only after payment that participants were informed of the very strict “removal rule.” Despite consistently communicating in advance, providing proof of completion, and explaining illness and technical issues, days were removed and I was ultimately kicked out of the challenge over submissions sent minutes past midnight.

What made this experience unacceptable was the way I was spoken to as a paying client. When I raised concerns calmly and asked for clarification, I was spoken to rudely, directly called “childish,” accused of playing victim, and told I lacked accountability. I was also threatened with being taken to court simply for questioning the service and requesting a refund, which I found highly unprofessional. Overall, the tone of communication was often rude , sarcastic and disrespectful.

After several times of giving her the benefit of the doubt I decided to provide constructive feedback and requested a refund, I was blocked, removed from her app while my posts were still kept online to promote her page. Some of this content was shared without my consent.

While the coach is knowledgeable and the stretches themselves are helpful (managing to get my split ), the lack of clarity, dismissive attitude, and unprofessional communication entirely outweighed any positives. Interacting with her became stressful and anxiety-inducing due to unpredictable and hostile responses. Considering the way issues were handled after payment was taken, the service felt misleading and not delivered in good faith.

Based on my experience, I would not recommend this service.

Outstanding teaching.

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I attended the Fire Core & Hip Opening Class and i enjoyed! It was challenging in the best way — I could feel all the muscles I worked the next day. Blu is a great instructor: motivating, friendly, and really attentive to form and gets straight to the point. I’d definitely attend the class again in the future, just not at the moment. Highly recommended! Check it out

Rhesha has honestly pushed me and been a staple in my fitness journey this year. Whether it’s assisted stretching session after a heavy weight training day or a hip opening session to perfect my splits. Really grateful I found her as my flexibility and form for weight training has improved since doing sessions with her.

My first class with Rhesha/Blu was a fun and emotional experience. She was very understanding to my personal situation and tailored the class to my needs. Rhesha was extremely pleasant and made me feel very comfortable. I would recommend these classes to people that definitely suffer from pain..

I had a great 1-1 stretching session with Blu. Working on my mobility and strengthening up, she was very informative and helped me keep motivated throughout. I’ll defo book again :)

Very good service lovely energy and very welcoming also very strict and you’re definitely going to feel the burn
Lovely young woman and very supportive and helpful can’t wait to see her again

My first 1:1 session with Blu was great…Being in post menopause for a few years Blu was patient and understanding. I thoroughly enjoyed my session although at times it was challenging. I have already booked a few more 1:1 sessions with Blu.

I would absolutely recommend Stretch and flex classes with Blu. She has great knowledge and really has you working hard. Definitely worth the pain lol.

I initially attended 'Blu's' group sessions and found them to be beneficial, soon after I started booking one to one virtual/Zoom sessions doing Hips and Hamstrings sessions and then moved onto doing Back Benders.

Whilst I did find the sessions to be helpful initially, overtime I began to find 'Blu's' personality and manner of communication to be unprofessional, very challenging and at times offensive. 
This seemed stemmed from the fact that on some occasions, I didn't grasp the manoeuvres first time, but if I was an expert in stretching I wouldn't need the sessions.

Something else that was an issue was that, a few times on the morning of a session she would ask if I could swap the time of the session, so for example, instead of proceeding with a class in the afternoon at 12pm, 1pm or 2pm she would request a time change to the morning. I would mostly accommodate even though it meant me changing my plans, but she would never say thank you. 
This is consistent with a general theme of rudeness and poor etiquette from 'Blu'.
When a customer attends a personal fitness/stretch class you expect the session leader to set the right tone for the experience, so that when you're attending you're not just benefitting physically your mood is renewed at the end of it. This is not the experience I had.

My overarching frustration is due to the poor standard of customer service and respect, it's not just about doing a stretch class it's everything around it. Do I feel happy after I done a session? No.

Things came to a head when in my final session with her, she continued her negative behaviours so I diplomatically asked if there was an issue and whether I had done something to offend her. She responded by saying, 'Do you want me to cut this zoom session short'? I asked the question again because the situation had become unacceptable and toxic. She then cut the Zoom session. It's also worth noting that I have not been refunded for the session (nor had I requested it).

I would never book another session with her and I would never recommend her to anyone based off of her professional conduct. Never again!

Absolutely amazing experience!

I’ve been doing a few 1:1 Stretch and Flex sessions and can honestly say it’s been a game-changer. Rhesha is incredibly knowledgeable, attentive, and really takes the time to understand your body’s needs and limitations. Each session feels personalized, effective, and leaves me feeling looser, lighter, and more mobile.

I’ve noticed a huge improvement in my flexibility, posture, and even recovery after workouts. It’s the perfect mix of relaxation and deep stretching, exactly what I needed. Highly recommend to anyone looking to improve their mobility or just feel better in their body!

Thank you!

She said beginner friendly doesn’t mean it’s easy! And that’s the best description. Thought I’d be exhausted afterwards but I felt amazing and instantly rebooked.

Rhesha is so warm, friendly and reassuring when I have done her sessions. I have done one in person session and one virtual (i've purchased more virtual sessions) where we focused on hip opening and conditioning. I was completed uneducated before doing her sessions and throughout the sessions she explains why we are doing what we are doing. The warm up is a serious one so be prepared but this is such an investment as despite going to the gym weekly, my hips are weak (I also suffer from back pain) and need these sessions to improve my mobility. I cannot recommend her sessions enough! Thank you Rhesha x

Excellent class will definitely be coming again

Blu is very welcoming, explains everything and ensures that everyone knows what is happening throughout the class. If you have a pro lem with any of the moves she tells you how to adjust so that it doesn't cause you a problem and she is great at motivating you even when you feel you are done.

Blu was very welcoming, friendly and clear with instructions. She gave various option where assistance was required, yet encouraged us to try first what might have been harder than we thought. I am happy to say I thoroughly enjoyed the session and look forward the next.

Great class! Blu is really welcoming and very knowledgeable!

It was my first time doing mobility training, and Rhesha explained everything clearly, so I knew exactly what to do. It was tough, but I felt good after. I'll definitely be booking again!

Amazing Rhesha really knows her stuff.
Looking forward to future sessions with her x