Street Smart® Transmission Reviews 

5,474
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that transmissions perform excellently, shifting smoothly and often feeling better than new. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the prompt shipping and easy core return process. Reviewers also commend the staff for being professional, knowledgeable, and making the overall transaction a smooth and positive experience. However, some customers experienced significant delivery delays or received incorrect items, leading to extended waiting periods. A few other people also felt that the initial product received was defective or developed issues shortly after installation.

What people talk about most

Product

People report positive experiences with the product, often highlighting its superior quality and flawless... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Clients share positive opinions on service, with many reviewers describing it as outstanding, excellent, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that the product's quality is... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Imagine my dismay when I learned that the camper van I just bought needed a new transmission. Ugh. Thankfully, the team at Street Smart made the process super easy! Quick free shipping meant that my m... See more

Rated 5 out of 5 stars

I have been in the automotive repair business for nearly 50 years. This transmission replacement was awesome from the first contact. I was helping my widow neighbor get her car fixed and Street Smart... See more

Rated 5 out of 5 stars

We had a Transmission problem with my Daughters Acadia. Street Smart was prompt in shipping me a replacement TECHM programmed ready to install. The Transmission shifts like new and no more pressure is... See more

Rated 5 out of 5 stars

We appreciate the level of communication. We've done business with other companies that don't email to inform every step of the purchase/return process. Lack of communication causes issues in invento... See more


Company details

  1. Auto Parts Store
  2. Auto Parts Manufacturer

Written by the company

Dealer Quality. Lower Price. Street Smart® provides remanufactured replacement transmissions and transmission valve bodies at wholesale prices direct to vehicle owners with a 3 year, unlimited mile, nationwide and transferable warranty. Buy factory direct and save. Based in Tampa, Florida. Ranked #1063 in the 2019 Inc. 5000 fastest growing private companies in the US.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,474)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far, So good

So far, So good. Everything from when I placed the order, to the time I received the transmission, to the time in which my old one was picked up. Everything went smooth. I just finished installing it on the day before Thanksgiving. So, it has not been running very long. But so far, it's doing great. Thank you, Street Smart.

27 November 2025
Rated 5 out of 5 stars

They was very good the shipment was…

They was very good the shipment was fast I got it it look like was a professional job on it the shipping containers with replaced the transmission is very well secured in it they are great to deal with and the return of the old one is very easy

4 December 2025
Unprompted review
Rated 5 out of 5 stars

They were easy to work with

They were easy to work with. Very quick to respond via email. My tracking number never worked with the shipper, (I was supposed to give my mechanic a two-day's notice so he could remove the old transmission from my car) but thankfully it came quickly and the process was smooth. Returning the core was extremely easy. Don't know what a new transmission was like on my car (it had 310,000 miles on it) but the new one is working good. Price was very reasonable, also.

12 November 2025
Rated 5 out of 5 stars

Would Definitely Use StreetSmart Again

Outstanding experience throughout entire sales process. Ordering was seamless. Shipping was prompt and ahead of expected delivery. Included complete tracking of entire shipping process. Communication was thorough including confirmations of core delivery.

5 November 2025
Rated 5 out of 5 stars

Second tranny purchased here

Second tranny purchased here: Universally friendly; easy to deal with; quality work; upgraded trans with original weaknesses fixed, heavier clutch packs, and torque converters; and, an excellent guarantee.
My first go to for any automatic transmission.

4 November 2025
Rated 5 out of 5 stars

My experience with Street Smart

I dealt with Gina through the whole process, from order to core return. The process was seamless including the core return packaging. Gina was always professional and courteous.
If I need another product I’ll be back!

Frank Payne

3 December 2025
Unprompted review
Rated 4 out of 5 stars

Rebuild VW Transmission

The company was great to work with. The rebuilt transmission was delivered to my mechanic the Monday after I ordered it on Friday. When that transmission was found to be defective - They quickly sent another.

The only complaint I would have is having to pay the mechanic twice for labor and transmission fluid because of the defective transmission. They would only pay $50/hr on the labor to replace the defective transmission

26 November 2025
Unprompted review
Rated 5 out of 5 stars

So easy .....just choose a pro shop…

So easy .....just choose a pro shop from the list, purchase the tranny and it's delivered directly to shop for you. No fuss no muss. I had a great pro shop in Buddy's Automotive. He basically did it all. I dropped off the vehicle when the the trans arrived he installed and sent back the core for me. Less than a week all done and great warranty. Thanks Bud and Street Smart. Thoroughly impressed and very please.

4 November 2025
Rated 4 out of 5 stars

Customer service was very knowledgeable…

Customer service was very knowledgeable about there products and very helpful. Only problem is had is they gave me a date which the transmission was suppose to be delivered and didn't show up until 4 days after it was suppose to be delivered which made me have to wait an extra 2 days to have it installed by the transmission shop. Compensation would be nice for having to wait

6 October 2025

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