Street Smart® Transmission Reviews 

5,474
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that transmissions perform excellently, shifting smoothly and often feeling better than new. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the prompt shipping and easy core return process. Reviewers also commend the staff for being professional, knowledgeable, and making the overall transaction a smooth and positive experience. However, some customers experienced significant delivery delays or received incorrect items, leading to extended waiting periods. A few other people also felt that the initial product received was defective or developed issues shortly after installation.

What people talk about most

Product

People report positive experiences with the product, often highlighting its superior quality and flawless... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Clients share positive opinions on service, with many reviewers describing it as outstanding, excellent, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that the product's quality is... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Imagine my dismay when I learned that the camper van I just bought needed a new transmission. Ugh. Thankfully, the team at Street Smart made the process super easy! Quick free shipping meant that my m... See more

Rated 5 out of 5 stars

I have been in the automotive repair business for nearly 50 years. This transmission replacement was awesome from the first contact. I was helping my widow neighbor get her car fixed and Street Smart... See more

Rated 5 out of 5 stars

We had a Transmission problem with my Daughters Acadia. Street Smart was prompt in shipping me a replacement TECHM programmed ready to install. The Transmission shifts like new and no more pressure is... See more

Rated 5 out of 5 stars

We appreciate the level of communication. We've done business with other companies that don't email to inform every step of the purchase/return process. Lack of communication causes issues in invento... See more


Company details

  1. Auto Parts Store
  2. Auto Parts Manufacturer

Written by the company

Dealer Quality. Lower Price. Street Smart® provides remanufactured replacement transmissions and transmission valve bodies at wholesale prices direct to vehicle owners with a 3 year, unlimited mile, nationwide and transferable warranty. Buy factory direct and save. Based in Tampa, Florida. Ranked #1063 in the 2019 Inc. 5000 fastest growing private companies in the US.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,474)

253 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding company

Street Smart makes it super easy to order and they are easily accessible phone. The core return is simple and their warranty is outstanding. I give them 5 stars in every aspect!

3 April 2026
Unprompted review
Rated 2 out of 5 stars

Please think this through , this company leaves a lot to be desired

First transmission sent was defective causing me further financial harm . I was told by a representative in their warranty department that a replacement was being sent out THAT DAY an d I should receive it By the end of that week . That was a lie , the carrier did not receive request for pick-up until the day before I was told I would receive it . I did not receive the replacement until a week later and upon installation have been dealing with intermittent fluid pressure switch codes and occasional erratic shifting . I have reset the transmission adaptive learning multiple times and this action has improved shift quality but the codes continue to return . I am very disappointed in this company and really wish that I had not chosen them for my transmission needs .There has been no follow up from corporate to the complications and additional expense their inferior product has cost me and I am now left with a vehicle I can no longer depend on

3 March 2026
Street Smart® Transmission logo

Reply from Street Smart® Transmission

Thanks for your honest feedback! We show we still have an outstanding warranty situation and we were waiting for the codes and findings so we can move forward with a resolution. We tried to reach out today to help, please feel free to reach out to our warranty team and we would be glad to help resolve the codes you are seeing.

Rated 5 out of 5 stars

Heard good things!

My son had heard good things about Street Smart and we found ourselves in the position of needing a transmission. The website was easy to navigate and they were quick to respond. Answered all our questions and were quick to deliver. Everything went smoothly. Would absolutely recommend Street Smart!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

I've gotten multiple transmissions from…

I've gotten multiple transmissions from street smart and never had an issue. The only issue I have is that they won't let me have it dropped off at my house which is a residential business. I have a forklift which I've lifted out of the truck many times. They used to have it dropped off at a commercial location and then picked up at my residence. They have told me in the past that the problem is RL carriers will not deliver here. But I know that is incorrect My neighbor just had a set of wheels and tires delivered by RL carriers. With no issues at all. In fact I even lifted his tires and wheels out of their back of their truck with my forklift

4 March 2026
Rated 4 out of 5 stars

Transmission works again like it's supposed to

Transmission worked fine, shipping and core return also worked fine. I have two minor complaints. I set up core return then asked three different times for Bill of Ladling and didn't get it. When the pick up driver called and was 5 minutes away, I called back to say I STILL didn't have it, and they emailed it to me in one minute? That should have been done immediately upon setting core pick up. Not a huge deal, but inconvenient. Also, I was told the transmission would have the fluid in it and it didn't, but again, it wasn't a huge deal. I'm happy with the cleanliness of the unit and the directions that came with it and it works as it should. I would purchase from here again.

3 March 2026
Rated 5 out of 5 stars

Well no up front core charge is great…

Well no up front core charge is great ,got to talk to real people with great customer service, Transmission seems to be doing fine, mechanic said it was all updated, 5 year warranty is a good deal , I will if ever need be again use Streetsmart, have already recommended to friends and family

18 February 2026
Rated 5 out of 5 stars

Saved the Day!!

This was an awesome transaction at a trying time. We had a surprise failure on a 22 year old vehicle. The pricing made it possible to resurrect the vehicle less expensively than replacing it. The shop that put it in (from their list of installers) proved to be great as well. And, the replaced trans is soooo smooth!! Looking forward to many more years in this van before it gets replaced!!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I am pleased with the service provided…

I am pleased with the service provided by the street smart transmission. They delivered the trans directly to the mechanic shop and then came to pick up core on time. So far the car is running without any issues.

24 February 2026
Rated 5 out of 5 stars

Best Place for a Transmission

I was researching places for months and came across this company. It was by far the best experience I have ever had with a business. The customer service was amazing, and the transmission I ordered was the best. The truck drives better than when I purchased it. The delivery amd entire process was seamless. Will do business with them again. I also drove this truck over 1K miles to another State through the mountains after a small break in. No issues at all! You all are the best!

18 February 2026
Rated 5 out of 5 stars

Transmission pros

Fast shipping and delivery
Timely pickup of the core
Quality products

Only negative is I had a small issue with a unit I purchased from street smart transmission and the proses of getting it taken care of with the warranty tech was a proses of one thing after another they needed for the warranty.

20 February 2026

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