This was my first time getting a piece with multiple signatures. And despite the same signing date assigned to all three it took over a month to get them all done. Just a bit confused by that. Othe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love Streamily as a whole, everything I've ever ordered from them has been exactly what I've expected and they make me and my friends happy beyond words! I only rated four stars for this order becau... See more
Company replied
The customer service team tried to fix the issue of my emails going to spam. But the damage was done. I appreciate the care and speed once I was finally found, but I got vague, unknowing messages off... See more
Company replied
It took awhile to get it (ordered in Dec 2025, received video in March 2026, autograph April 2026), but I do understand having to work with the actor’s schedule, but everything was smooth, I did have... See more
Company replied
Company details
Written by the company
Welcome to Streamily, where we transform ordinary moments into extraordinary experiences! At Streamily, we believe in the power of connection through shared passions and the joy that comes from engaging with the things you love. Our platform is more than just a streaming service; it's a vibrant community that brings fans closer to the creators and talent they adore. At the core of Streamily is a simple yet powerful mission – to bridge the gap between fans and their favorite talent and creators. We understand the profound impact that these connections can have on both sides, fostering a sense of belonging and creating memorable experiences. Our mission is to make these connections seamless, enjoyable, and accessible to fans worldwide. Streamily offers a unique opportunity for fans to directly interact with their favorite talent. Whether it's a live Q&A session, a personalized shout-out, or exclusive prints signed LIVE on a livestream event, our platform enables fans to go beyond the screen and engage in a meaningful way. We pride ourselves on providing a diverse range of content to cater to every interest. From anime and gaming, to on-screen talent and streaming artists, Streamily is a one-stop destination for fans seeking a variety of experiences. Whether you're a talent looking to connect with your fans or a fan seeking unforgettable experiences, Streamily invites you to join our community. Together, let's create moments that last a lifetime – because life's too short for ordinary.
Contact info
PO Box 348, 91367, Woodland Hills, United States
- support@streamily.com
- streamily.com
3.9
Great
289 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They don’t care
While waiting over a month for my order they had a sale, 10% off. I contacted customer service and asked if I could get the discount, as the item was still in stock. They said no. I asked if I could cancel the order, they said no. I asked my credit card if I could cancel the order (my first time doing this), they said yes, I guess because they actually care about keeping my business. So I got the 10% and also the other 90% back. Streamily customer service really just could not care less about you. I only wish my favorite creators had another platform for their products, and that I had read the reviews before trying to order from Streamily.
30 November 2024
Unprompted review
Reply from Streamily
Thank you for taking the time to share your feedback with us. We sincerely apologize for the frustration and inconvenience you experienced with your order and our customer service. We understand how disappointing it must have been to see a discount offered while waiting for your purchase, and we regret that we were unable to accommodate your request at the time.
We want to clarify that our refund and cancellation policies are outlined prior to purchase to ensure transparency, and we understand that these policies may not always align with the expectations or circumstances of our customers. That said, we deeply regret that your experience left you feeling unheard and undervalued. This is not the level of care we strive to provide, and we take your feedback seriously as we work to improve our processes and customer interactions.
We truly value you as a customer and are committed to making meaningful changes to better serve you and others in the future. If there’s anything further we can do to address your concerns, please don’t hesitate to reach out to us directly at support@streamily.com.
Thank you again for bringing this to our attention. We appreciate your feedback and hope to have the opportunity to restore your trust in us.
My daughter ordered a signed Jeremy…
My daughter ordered a signed Jeremy Jordan Hazbin Hotel autograph last MAY! 8 months ago. Every time I contacted them it was blamed on the "talent". I'm disgusted I didn't look up review before letting her part with quite a lot of her savings. She's only 12 years old and begged. Seems this company are scammers and take your money even when they cannot guarantee thr product. Absolute disgrace. Please don't ever order from them
14 May 2024
Unprompted review
Reply from Streamily
Thank you for taking the time to share your feedback, and we sincerely apologize for the frustration and disappointment you and your daughter have experienced. We understand how excited she must have been to receive her signed Jeremy Jordan autograph, and we deeply regret that this process has taken far longer than expected.
We want to clarify that our Talent Partnership team has been in constant contact with Jeremy Jordan to ensure orders are fulfilled as quickly as possible. However, due to his ongoing commitments with his Broadway show, there have been unavoidable delays. While we understand this explanation does not make up for the wait, we want to assure you that we are actively working with Jeremy and his team to complete all pending orders.
We also want to emphasize that we do not take payments unless we are confident in fulfilling orders, and we never intend to mislead or disappoint our customers. That said, we completely understand your frustration, and we take full responsibility for the lack of timely updates and the delay in delivering your daughter’s autograph.
Please feel free to reach out to us directly at support@streamily.com so we can work with you to find a resolution - we’re committed to making this right for you and your daughter.
Thank you again for bringing this to our attention. We truly value your feedback and hope to have the opportunity to restore your trust in us.
Yet Again, Another Atrocious Experience.
Got charged for a membership that I didn’t know was a recurring billing. After going through MULTIPLE different steps to cancel I was told that there was no way I’d be able to get a refund once the membership was charged. So now my $10 was taken from me for something that I will not be using what so ever. I’ve had so many horrible experiences with this company I cannot believe a “professional” business is run like this. Great concept, executed horribly. I wish that you could actually just get the autographs from people you never would have been able to otherwise without having to ever deal with the HORRIBLE customer service this company provides. I wouldn’t be as mad about losing my $10 if every single experience I’ve ever had with this company wasn’t some of the worst I’ve ever had. I hadn’t even been charged in the last 24 hours before reaching out and just like that, my 10 bucks is gone. Do better.
16 January 2025
Unprompted review
Reply from Streamily
Thank you for taking the time to share your feedback, and we sincerely apologize for the frustration and inconvenience you’ve experienced with our membership enrollment process. We understand how upsetting it must be to feel charged for something you didn’t intend to continue, and we regret that this has contributed to a negative experience with our company.
We want to clarify that the membership enrollment, including the clear understanding that it is a monthly charge, is displayed on the checkout page prior to completing the purchase. Additionally, the option to opt out of the membership is available at any time. That said, we take your feedback seriously as we work to improve the transparency and usability of our checkout process.
Regarding your request for a refund, while our policy states that membership charges are non-refundable once processed, we truly regret that this has left you feeling unheard and dissatisfied. We’re committed to reviewing our policies and processes to ensure a better experience for our customers moving forward.
We value your feedback and are taking steps to address the issues you’ve raised, particularly around customer service and communication. If there’s anything further we can do to assist you, please don’t hesitate to reach out to us directly at support@streamily.com.
Thank you again for bringing this to our attention. We’re committed to doing better and hope to have the opportunity to restore your trust in us.
Scam
I ordered an autograph 3 years ago and never received it, everytime i contacted support they always told me that everything was normal and that i should be patient but there has been at least 3 signing sessions or more since and never got news since. I even asked for a refund because i had enough but got denied any form of refund.... At this point it's just a scam...
13 January 2025
Unprompted review
Reply from Streamily
Thank you for sharing your experience with us. We want to sincerely apologize for the frustration and disappointment you’ve faced. Waiting this long for an order, combined with unhelpful responses from our team, is unacceptable, and we completely understand why you feel this way.
Your situation does not reflect the level of service we aim to provide, and we deeply regret that our communication and resolution efforts fell so short. We assure you that we take feedback like yours very seriously and are committed to addressing and resolving these issues.
Please reach out to us directly at support@streamily.com, referencing your order details, and we’ll prioritize resolving this for you.
We value your trust and loyalty, and sincerely hope we can restore your confidence in us.
servers are down most of the time .i…
servers are down most of the time .i wont be renewing
11 January 2025
Unprompted review
Support Lied About Reminders + Actor Also Having Problems With Streamily
I placed an order for a digital audio shoutout from a voice actor from Helluva Boss on November 23rd to get myself something for my birthday in December. 3 weeks later, I messaged Customer Support to ask if they could send a reminder to the talent. They did not tell me they would do that and instead had me panicked by telling me they updated my special instructions without my consent. Thankfully, it turned out nothing had changed. (Side note: Customers cannot edit shoutout special instructions because the edit form is improperly coded to require certain fields that are greyed out because I was never asked those details when I checked out.)
I later sent two more Support inquiries. Both times they responded saying that the Talent Department was working with their partners and claimed that the talent receives email reminders, but neither replies were helpful. It also really bugged me that the 2nd one had treated my order like it was a physical product when they mentioned the warehouse, even though what I paid for was instead a digital audio file. I also asked about the possibility of a refund in my third attempt, but was told I had to wait at least 90 days for incomplete orders.
I then went to directly message the actor himself on social media to ask if I could get my audio shoutout. He responded and apologized for the whole situation that caused so much anxiety and explained to me that he's not able to see outstanding orders on his user interface, therefore actually had no idea about my order. He kept in contact with me over the weekend while he was at a con to let me know his schedule and ask me questions about my order. At first, he asked if I wanted either the recording or a refund and said both were easy. I asked for the recording because I still really wanted one. He later said that he would help me get both. On Monday night, he messaged me saying he made the recording and had sent it out to Streamily while requesting that that I receive both the audio file and a full refund (so I don't have to wait until late-Feb).
UPDATE: I got my shoutout finally from Streamily. I'm not changing my rating though. Waiting on the refund that the VA had also requested.
What also most pains me about this experience is I've received many orders from Streamily in the past and loved them all, so to get treated like this after being a long-time customer is upsetting.
23 November 2024
Unprompted review
Reply from Streamily
Thank you for taking the time to share your detailed feedback. We want to sincerely apologize for the experience you had with your order—it’s clear we fell short of the service you deserved, especially as a valued long-time customer.
We’re truly sorry for the confusion and anxiety caused by our communications, the lack of clarity about your order, and the delay in fulfilling it. Your feedback about our messaging, the technical issues with editing shoutout instructions, and how we addressed your inquiries is incredibly important to us, and we’ll be reviewing these processes to ensure this doesn’t happen again.
We are glad to hear that the voice actor was able to fulfill your shoutout, and deeply regret that we didn’t handle the situation in a way that reflected the level of care and professionalism we strive for.
We genuinely value your loyalty and are committed to making improvements based on your experience. If there’s anything further we can do to make this right, please don’t hesitate to let us know.
Thank you again for bringing this to our attention, and we hope to regain your trust in the future.
This is the worst steaming package I…
This is the worst steaming package I have purchased in the last 20 years. As soon as there is a good football game on the system goes down for “ routine maintenance “.
Save yourself time and money and go elsewhere.
Jim Edwards
8 January 2025
Unprompted review
Reply from Streamily
Hello Jim,
Thank you for sharing your feedback. However, it seems there may be some confusion, as Streamily does not offer football game streaming packages or related services. Our business is focused on providing autograph and personalized merchandise experiences, which is entirely different from the services described in your review.
We recommend double-checking the company you intended to review, as it appears this may not pertain to us. If you have any questions about our services, please don’t hesitate to reach out—we’re happy to assist!
Thank you for your understanding.
DO NOT order from this site
DO NOT order from this site. They promise items by a certain date and don't deliver. Their customer service is also horrible. So if you try to ask about order status, they won't give you an answer.
27 November 2024
Unprompted review
Reply from Streamily
We sincerely apologize for the experience you’ve had with your recent order. Delivering on our promises and providing excellent customer service are top priorities for us, and we regret that we fell short in this instance.
We would like the opportunity to make this right for you. Could you please reach out to us at support@streamily.com with your order details? We’ll work quickly to resolve the issue and ensure your concerns are addressed.
Your feedback is invaluable in helping us improve, and we truly appreciate you bringing this to our attention.
DO NOT PURCHASE FROM THIS SITE.
Had never heard of nor ordered from this site prior to placing my order on november 2nd 2024 thinking it would arrive within a few days so that it can be on time for my wife's birthday on nov 10th. Boy was i wrong i am still awaiting the signature so that the print can be shipped. Still no update and every time i ask its the same generic reply. They act like they have no contact with the talent when clearly they do because how else are they supposed to let them know they have things to be signed? I really wanted this for my wife but now i have to stand there like an idiot every time she asks. I promised her a good surprise for her birthday but she got nothing and that makes me extremely upset. They took my money and now im waiting like a frickin moron thinking i just might have gotten scammed. How hard can it be to sign something and ship it out? Signing it takes like two minutes and shipping it out isnt that hard either. I realize the talent is busy but they knew what they were getting into when they signed up with this website. Completely disappointed. DO NOT BUY THINGS FROM HERE THEY WILL TAKE YOUR MONEY AND MAKE YOU WAIT WEEKS OR EVEN MONTHS BEFORE ITS EVEN FRICKIN SIGNED. Will not be purchasing from this site again. Would give zero stars if i could.
2 November 2024
Unprompted review
Reply from Streamily
Thank you for sharing your experience with us. We deeply regret that your order has not met your expectations, especially as it was intended to be a special surprise for your wife’s birthday. We truly understand how disappointing and frustrating this must be for you.
As previously mentioned, our orders involving signed prints are subject to the talent's availability. While our Talent Partnerships Team remains in communication with them, their schedules can sometimes lead to delays that are unfortunately beyond our control. We assure you that the moment the signature process is completed, your order will be shipped promptly, and you will receive a notification with tracking details.
We want to emphasize that we are committed to ensuring you receive the item you’ve ordered. Our goal is never to leave our customers feeling let down, and truly apologize that we have not been able to deliver on your expectations this time.
Please rest assured that your order is in process, and we will provide you with updates as soon as they become available. We appreciate your patience and understanding as we work to fulfill your order.
If there’s anything else we can do to make this right or improve your experience in the meantime, please let us know by reaching out directly at support@streamily.com
Beyond slow and automated response
I have two autographs costing £152 approx in total. And not a single update. One is no longer available on there as if it is being hidden, another is from a voice actor who recently sent out different prints after. Absolute scam of a site. I doubt I'm even getting my recent one.
Six months with nothing but "they are happy to work with you" absolute liars that are beyond greedy. This site should be avoided.
6 April 2024
Unprompted review
Reply from Streamily
Thank you for bringing this to our attention, and we sincerely apologize for the frustration and disappointment you've experienced. We completely understand how concerning it is to be left without updates for such a long time, especially when you've invested both money and trust in our service.
Your concerns about missing autographs are valid, and it’s clear we haven’t met your expectations. This is not the experience we aim to provide, and we are truly sorry for the inconvenience caused.
We are committed to resolving this issue. Please contact our Support team directly with your order details, and we will prioritize your case to provide a clear update or an appropriate resolution. We value your feedback and want to do everything we can to make this right.
Great...when things go well. (Updated)
I've ordered several prints from Streamily and they've arrived promptly after they're received by Streamily from the talent they're signed by. Twice now though, I've tried to get a signed print from Jeremy Jordan. The first time, the order wait exceeded the 90-day policy and I reached out, was refunded with no issue. Then I guess I was a fool and hopefully tried again with a different print—it's been over 90 days again with no sign of the print being signed and Streamily is ignoring specifically any email/ticket I send them about that order. A different ticket with an easier answer was responded to within a couple of hours. The ticket for my order from Jeremy Jordan has been sitting unresponded to for weeks now despite polite nudges from me.
It's really disappointing because up until this point, I was comfortable with the company and trusted their response time. Now I'm eying another order I have open and wondering if I should just try to cancel that one, too, before I have to go through my bank just to get a refund.
Update: I followed up on the response here and sent one more message to support asking for an update. Possibly because of the exchange here, I got a response this time! Weird coincidence, but the long-awaited order also completed about three hours later. I haven't received it yet because Streamily hasn't even received it yet, but it's progress! Bumped the review up a star as a result.
2 December 2024
Unprompted review
Reply from Streamily
Thank you for sharing your experience, and we sincerely apologize for the delays and lack of communication. Your frustration is understandable, and this isn’t the service we aim to provide.
Please contact our Support team with your order details and request to speak with a manager. We will prioritize your case to provide an update or process a refund, if appropriate. We appreciate your patience and are committed to making this right.
violating the law, rude customer service
this was by far the worst experience I ever had with an American business. My first two orders arrived with no issue but the third one got lost. So I wrote a polite request
Sienna from customer services pretended to be a bot and only gave standard replies two times, when I wrote back and requestet to talk to a human I got an extremely rude mail from Sienna saying she is a human and she is competent (which turned out to be not true). Sienna claimed that they are not liable as seller (in clear violation of international law) and that only APC could help. Then she proceded to make up lies about the orders whereabouts even though at this point I had had several phone calls with my local post and the tracking said something different. She refused to start an investigation(which my local post office needed), saying streamily is not responsible for anything. Eventually my Post Office was kind enough to write a statement that the order was lost (they usually dont do it but they saw how incredibly rude and unprofessional Sienna behaved) and when I forwarded it I got a refund with no further comment from Sienna. Even though what I was requesting was an investigation or the refund. This took weeks, lots of nerve and time. I have never encountered someone as unprofessional as this costumer service and I can not fathom how this person is allowed to work unsupervised. I was already talking to my legal representation to sue them. Streamily does not care about their customers, they openly violate the customer protection law and they use the most unprofessional person in their customer service. I will certainly never order there again and, if you arent an American with a legal dispute insurance, I discourage anyone from ordering there. If this was a business in my home country I would have reportet them already but the USA is far and I will not more waste time and money on this shady operation.
23 October 2024
Unprompted review
Reply from Streamily
We are truly sorry to hear about the experience you’ve had with us. It’s clear we fell short in several ways, and we completely understand your frustration, especially given the time and effort you invested in trying to resolve this issue. Losing your order and experiencing unhelpful communication is unacceptable, and we sincerely apologize for this.
Your concerns are valid, and the way your case was handled does not reflect the level of service we strive for. We take your feedback seriously and are committed to improving our processes to prevent this from happening again.
We regret losing your trust and want to make this right. If there’s anything more we can do to assist, please reach out to us, and we will ensure your case is given the attention it deserves. Thank you for your patience, and once again, are truly sorry for the inconvenience and disappointment this has caused.
I registered for a family membership…
I registered for a family membership when I first bought a sign.
I was very happy that the product arrived safely at my home.
However, despite purchasing the product, $9.99 per month continues to be deducted.
I can't find the "subscription" when I check my order history.
Even if you contact the company, you will receive an unreliable reply.
If it continues like this, I will consult with the credit center and cancel it!
24 September 2024
Unprompted review
Reply from Streamily
Thank you for reaching out, and we sincerely apologize for the frustration this situation has caused. We completely understand how concerning it is to see recurring charges without a clear way to cancel, and are sorry for any confusion and inconvenience you’ve experienced.
To cancel your membership, you can easily do so by accessing your order history page. At the bottom of that page, you’ll see an icon labeled “Manage Subscription.” Click on it and follow the prompts to cancel your membership.
If you still have trouble, please reach out to our Support team, and we’ll be happy to walk you through the process or handle the cancellation for you. We’re committed to resolving this quickly and ensuring your experience is a positive one.
Thank you for your patience, and are truly sorry for the inconvenience.
They asked for more money when I asked where my CD is
Ordered an unsigned CD 3 weeks ago. The website says those ship in 2-3 days. After waiting 2 weeks I emailed to ask what was going on. I received a reply asking for my order number. No problem, I sent it right away. Then it was crickets all week so I emailed again asking if there was an update and received a reply demanding $15 be sent to a personal PayPay account (even if that wasn't a huge red flag, the CD already cost $55 so I wouldn't be willing to pay more).
Update : they've finally printed a shipping label. Now to see if they actually ship it.
20 November 2024
Unprompted review
Reply from Streamily
Thank you for sharing your experience, and we sincerely apologize for the delays and confusion you’ve encountered. We understand how frustrating it is to wait longer than expected for an order, and the communication you received does not reflect the professional service we aim to provide.
We’re glad to hear that a shipping label has been printed, and we are actively working to ensure your CD is shipped promptly. If there are any further issues or concerns, please reach out to our Support team, and we will address them immediately.
Your feedback is invaluable, and we are committed to improving our processes to provide a smoother experience in the future. Thank you for your patience and understanding.
Good time
Experience went well. Site was easy to navigate, found what I was interested in and was able to make a purchase with no problems.
28 August 2024
Reply from Streamily
Thank you so much for your positive review! We’re thrilled to hear that your experience was smooth and enjoyable. We strive to make our site easy to navigate, and it's great to know you found what you were looking for without any issues.
We appreciate your feedback and look forward to serving you again soon!
I enjoyed this site it's a fun and fast…
I enjoyed this site it's a fun and fast way to get an autograph
24 August 2024
Reply from Streamily
Thank you for your kind review! We’re so glad to hear that you enjoyed your experience with us. It’s great to know that our platform made it easy and fun for you to get an autograph.
We appreciate your feedback and look forward to serving you again in the future!
Amazing service!
Shipping was quick and responsive, everything was in perfect condition, would order from again!
23 October 2024
Reply from Streamily
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our service and that everything arrived quickly and in perfect condition. We can’t wait to serve you again soon!
It's been a year...
Update Dec 10th: Apparently my order has been delivered but I have not accepted a parcel and when talking to the post office it can nowhere be found. To say I am absolutely disappointed doesn’t even cut it. I suppose it’s 200$ down the drain.
I ordered my print November 2023 and haven't received anything yet. I keep getting the same automated responses over and over. For almost 200$ that is absolutely unacceptable and very frustrating.
I didn't have the option to choose for it to be signed on camera, that specific print I wanted didn't offer it. And so this is the only excuse I get, again and again. I get that the talents are busy, but not getting any feedback on if I will ever receive it, if it got lost etc, is just not acceptable.
It was supposed to be a Christmas gift last year, I suppose it won't be one this year, either.
Very disappointed.
8 November 2024
Unprompted review
Reply from Streamily
We sincerely apologize for the experience you’ve had with your order. We understand how frustrating this must be, especially given your expectations and the importance of the gift.
We regret that you’ve received repetitive responses and not the clarity you deserve. Please know that we are actively reviewing your situation to provide a resolution as quickly as possible. While some delays can occur due to the talents’ schedules, we are committed to ensuring that your order is fulfilled or an appropriate solution is offered.
Please reach back out to our support team at support@streamily.com and we will do our best to work toward resolving this matter. Thank you for your patience, and we deeply regret the disappointment caused.
No Signature, No Refund
Ordered a print in August for Sera, said the off camera signing was in September. November now, and still hasn't been signed. Custom service is useless, just telling me 'Off camera signing means they do it at their leisure.'. No, it was a scheduled event I bought well before of, and it was not signed! And of course they refuse to refund me!
3 November 2024
Unprompted review
Reply from Streamily
We deeply apologize for the frustration and disappointment caused by the delay in your order. We understand your concerns, especially given the expectations set during your purchase.
Off-camera signings are sometimes subject to changes based on the talent's availability, and while this can cause delays, it’s never our intention to mislead or inconvenience our customers. We regret that our communication fell short in clarifying the situation and providing the support you needed.
Feel free to contact our support team at support@streamily.com, and we’ll do everything we can to help resolve this matter. We truly appreciate your patience and sincerely apologize for any disappointment caused.
2 years and still haven’t received my order
Ordered an autograph for a friend’s birthday two years ago and still haven’t received the order! Whenever I enquired I was always promised it would be fulfilled at the next signing (obviously this never happened). Please don’t order from this company as you don’t receive your order, just upset and empty promises.
4 November 2024
Unprompted review
Reply from Streamily
We deeply apologize for the long delay and the disappointment this has caused. Waiting for such an extended period is unacceptable, and we regret that we have not met your expectations or delivered on our promises.
Please know that this is not the level of service we aim to provide, and we take your concerns seriously. We would like to investigate this matter further and ensure that it’s resolved. Kindly reach out to us directly at support@streamily.com so we can work toward making this right.
Thank you for bringing this to our attention. We are committed to improving our processes to prevent situations like this in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.