STRAUSS Reviews 1,016

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Horrible delivery service via GLS with zero opportunity to speak to a human being. until today my shoes got lost and no communication. worst decision ever

Company replied

Rated 5 out of 5 stars

Good staff very good service buy and return without problem and quality is top range I am so happy with your service top 10

Rated 5 out of 5 stars

I had an outstanding experience with Strauss. The products' quality was truly exceptional —everything felt durable, well‑designed, and exactly as promised. Their client support was just as impressive... See more

Company replied

Rated 5 out of 5 stars

I bought safety shoes and socks so far, very good quality both in products and in service. When I received my order I understood the seriousness with which the company treats its customers.

Company replied

Company details

  1. Safety and Work Wear Store
  2. Security Equipment Store
  3. Uniform Store
  4. Work Clothes Store

Written by the company

Strauss is een van 's werelds grootste fabrikanten van werkkleding en veiligheid op het werk. De producten met utiliteitskarakter hebben nu een echte lifestyle en cultstatus onder de fans. Strauss behaalt het grootste deel van zijn omzet online, waardoor het een van de vijf grootste online detailhandelaren in Duitsland is. De onderneming telt 1.700 werknemers en produceert wereldwijd in 27 landen, met de nadruk op Zuidoost-Azië.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great help and choices

Great tool online to find exactly what you need. Then the variety from results gives lots of choices for many working conditions. Will use again thanks!

30 March 2026
STRAUSS logo

Reply from STRAUSS

Hello,

Thank you for writing a positive review!

Kind regards, Nancy

Rated 5 out of 5 stars

Excelent producto.

Excelent product. Top quality from a top work wear brand. Looking forward to get a few product's more.

27 March 2026
STRAUSS logo

Reply from STRAUSS

Hello,

Thank you for your review.

Kind regards, Nancy

Rated 5 out of 5 stars

excellent quality

the quality of the jacket is excellent and it looks cool too. the t-shirts are also made with good quality, breathable cotton (with some polyester to make them a little stretcy)

10 March 2026
STRAUSS logo

Reply from STRAUSS

Hello,

Thank you very much for your positive feedback and enjoy your purchase.

Kind regards, Irene

Rated 1 out of 5 stars

I ordered it over two weeks ago and it…

I ordered it over two weeks ago and it still hasn't arrived.

14 March 2026
STRAUSS logo

Reply from STRAUSS

Hello,

We have had some delay with the delivery from GLS. According to GLS your order will be delivered today.

Kind regards, Nancy

Rated 5 out of 5 stars

Impressed by the Quality and the Effortless Return Process

I had an outstanding experience with Strauss. The products' quality was truly exceptional —everything felt durable, well‑designed, and exactly as promised. Their client support was just as impressive: quick, friendly, and genuinely helpful every step of the way. I also had to make a return and exchange, and the process couldn’t have been easier. It was fast, smooth, and completely hassle‑free.
I’m extremely satisfied and will definitely shop with Strauss again!

28 February 2026
STRAUSS logo

Reply from STRAUSS

🔥️ Wow what a great feedback  - this truly means a lot and we are very happy you had such a good experience and like your new products. Thanks a lot for sharing 😍️

Rated 1 out of 5 stars

I've been waiting for my package for a…

I've been waiting for my package for a week and the product still hasn't arrived. Your shipping companies and your communication with them are terrible. For a week, every day it showed as "out for delivery," but then in the evening it said it was returned to the warehouse. I ordered shoes and needed them for work tomorrow. Because of this ridiculous shipping company, I had to go and buy a different pair yesterday. I had to buy an extra pair of shoes because of your incompetent shipping company. You've caused me extra expense. You can be sure I'll tell everyone around me about this disgrace.

22 February 2026
STRAUSS logo

Reply from STRAUSS

We are truly sorry you had such an unpleasant experience with the delivery service. However, with just your name I can not find you in our system and therefore would like to ask you to either give us your order number or reach out via email: international-service@strauss.de so we can figure this out.

Rated 5 out of 5 stars

good work shoes

good work shoes, high quality and beautiful, fast shipping in good conditions

19 February 2026
STRAUSS logo

Reply from STRAUSS

Glad to ready you like the work shoes - always be safe 😊️

Rated 5 out of 5 stars

Great

Great, no problems at all

12 February 2026
STRAUSS logo

Reply from STRAUSS

Lovely 😃  Thanks for the positive feedback and have a great day.

Rated 5 out of 5 stars

Excellent products

Excellent products, excellent value and an excellent easy to use service.

I would recommend Strauss work gear to anyone without hesitation.

9 February 2026
Rated 5 out of 5 stars

a worthy gift.

I bought it five days before New Year’s, which was quite late. However, the package arrived just in time for the holiday. Thank you very much!
The shirt itself is very beautiful and high quality. The cut is straight, but I will need to have it taken in a little because the man has a very narrow waist — this has nothing to do with the product.
I am very happy with the purchase; I had been looking for a print like this for a long time. The fabric is very soft and the stitching is neat.
Thank you again! Happy selling!

29 December 2025
Rated 4 out of 5 stars

No complaints besides shipping options

No complaints besides shipping options, or actually lack of options.
GLS has a terrible reputation. No possibilitie to deliver to pickup points ect.

2 January 2026
STRAUSS logo

Reply from STRAUSS

Hello, thank you for your response. I will forward your complaint to our shipping department. Kind regards.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look