STR Assistance LTD Reviews 9

We had a great experience working with STR Assistance while they stepped in to help support Beach Life Vacation Rentals. Their team was extremely responsive, professional, and always quick to jump in whenever we needed coverage. They were fast learners, picked up our systems quickly, and adapted seamlessly to our processes. Communication was excellent, and they consistently responded in a timely manner, which is critical in the vacation rental industry.
We truly appreciate their support and would highly recommend STR Assistance to any property management company looking for dependable and efficient assistance.
Thank you again for all of your help!

Zaryab and his team have helped me out so much with managing my property! They are real time savers and worth the money!

I would recommend them 1000% to anyone who needs a VA team for their property business!

Reliable, Professional, and Easy to Work With

STR Assistance LTD has been supporting my short-term rental operations, and they’ve been great. The VAs are dependable, communicate clearly, and handle tasks without constant follow-ups. It’s been a smooth experience overall, and I’m very happy with the service.

Excellent customer service. They know and understand the Airbnb business very well and have helped me a lot in listing and managing my property.

Impeccable customer service team, we are extremely satisfied. We were working with another cs team before and always had to overlook everything they did, they were always making mistakes and giving us more trouble in the end. STR Assistance LTD have common sense, initiative and are always trying to find ways to improve our communications. Strongly recommend

I'm extremely satisfied with the outsourcing customer service team I've been working with. Their professionalism, responsiveness, and attention to detail have exceeded my expectations.

The team has consistently provided top-notch support to our customers, resolving issues promptly and courteously. Their excellent communication skills and product knowledge have helped to increase customer satisfaction and loyalty.

I've also been impressed with the team's flexibility and adaptability. They've been able to handle a high volume of customer inquiries and issues with ease, and have been willing to adjust their processes to meet our specific needs.

Overall, I highly recommend this outsourcing customer service team to anyone looking for a reliable and effective solution. They've been a valuable asset to our business, and I look forward to continuing to work with them.

I've had the pleasure of working with STR Assistance LTD for managing our Airbnb listings and the scheduling of cleaning staff, and I couldn't be more impressed! Their communication is top-notch, always quick to respond and extremely professional. They ensure that all our listings are well-maintained and that any guest inquiries are handled promptly and efficiently.

What stands out most is their ability to manage the cleaning schedules. The cleaning team is always on time, thorough, and attentive to every detail. We’ve noticed a significant improvement in the overall cleanliness and guest satisfaction since partnering with STR Assistance LTD. They truly take the hassle out of managing both the communication and operational side of our Airbnb properties.

I highly recommend STR Assistance LTD for anyone looking to streamline their Airbnb management while ensuring a seamless experience for guests and staff alike!"

Zaryab and the team are very professional and learnt the requirements of the business very quickly. Zaryab and his team are very professional and polite aswell. Would highly recommend to anyone considering to use these guys as they are the real deal.

STR Assistance have been instrumental in supporting our Airbnb operations. We have multiple units that we are managing and often get multiple messages throughout any given day. With STR Assistance, our guests receive concierge level communication and help during their stay- even if we cannot get to it! They are quick to respond to and listen well to our feedback. The team adapts well to our instructions and always delivers beyond expectations.