Straps & Kettles Reviews 

113
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Not even received my 3 straps yet but the amount of customer service from Toni has been outstanding. I emailed one question yesterday (from Thailand) and had a response back within 5 mins . I’ve been... See more

Rated 5 out of 5 stars

I recently purchased a new watch strap and I must say, I'm thoroughly impressed. I wholeheartedly recommend Straps & Kettles to anyone looking to upgrade their timepiece. It's a fantastic produc... See more

Rated 4 out of 5 stars

I was surprised at how soft and supple the rubber straps were and the weave texture definitely gives it a more premium look. The packaging is also first rate and the fit to my watch was perfect. I o... See more

Rated 3 out of 5 stars

Strap is nice quality and very comfortable on the wrist On the downside I had a nightmare time trying to get the supplied spring bars to fit my blancpain swatch watch Had to resort to trying to u... See more

Company replied

Company details

  1. Jeweler

Written by the company

Straps & Kettles are the UKs leading watch strap and watch accessories supplier.


Contact info

4.2

Great

TrustScore 4 out of 5

113 reviews

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4.2

All reviews

(113)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Really great quality band for my Moonswatch! Great packaging and overall really great and easy experience 👍

24 September 2024
Unprompted review
Rated 4 out of 5 stars

Good Customer Service

Happy to recommend Straps & Kettles, I had a small issue with the colour strap I ordered and they couldn't have been more helpful, exchanging for preferred choice with no quibble. Buy in faith from this excellent company.

21 September 2024
Rated 5 out of 5 stars

Great quality

Firstly, the quality of the product is really top quality. That’s the most important thing. At a reasonable price point and also great customer service when I had a question - all in all great experience! 5 star

14 August 2024
Unprompted review
Rated 2 out of 5 stars

Doesn’t fit the omega swatch as led to…

Doesn’t fit the omega swatch as led to believe

26 July 2024
Straps & Kettles logo

Reply from Straps & Kettles

Hi Jeremy,

This is because you purchased a strap for a totally different watch. The ones that fit the Omega Swatch have that written in the title as explained to you via email.

Best
S&K

Rated 1 out of 5 stars

The strap is too small and I have…

The strap is too small and I have normal size wrists! Did send them an email but no response!
Hey ho

30 July 2024
Straps & Kettles logo

Reply from Straps & Kettles

Hi Karen
I have just checked our inbox and we haven’t received any email from you. Could you indicate what date you sent it please?

Rated 5 out of 5 stars

Brilliant customer service and excellent straps

Brilliant customer service and fantastic straps. I made an error with the shipping details but resolved in minutes by customer services. Straps very high quality and nicely packaged. The premium rubber strap goes so well with my MoonSwatch Snoopy!

10 June 2024

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