bag exactly as described, was shipped immediately, shipped in cardboard box wrapped in plastic, not a mark on it and a great price
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A waste of time joining Strand's loyalty program. The 10% discount as a member is harder to get than winning a lottery. Told at TTP store product we were after was available at The District at Parafi... See more
Such poor customer service. They provide a phone number on their website, but after trying countless times over two days, no one answered. When I contacted them via live chat, they kept saying... See more
Staff in Parramatta ,New South Wales did not offer option of the faulty bag, only repair. Rundle Mall Adelaide where the bag was orginally bought advised that if faulty bag is return, then 1 option is... See more
Company details
Information provided by various external sources
Strandbags is Australia’s largest and most successful specialty retailers with over 260 stores across Australia & New Zealand. Whether you are looking for fashion, functionality or both; Strandbags has an extensive range of handbags, travel accessor...
Contact info
Minna Close 2, 2085, Belrose, United Kingdom
- strandbags.com.au
No history of asking for reviews
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Racist employe
An employee names Deborah was being extremely rude and racist to me and my daughter on 28 March while we were shopping. We both speak fluent English but even if this wasn’t the case it is unacceptable. Please take action against this.
have had a better experience elsewhere
have had a better experience elsewhere, but they do have good products. I will buy again however it will be instore not online.
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