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Company details

  1. Wood Stove Shop
  2. Fireplace Store

Written by the company

Welcome to Stoveboss.ie, your premier Irish retailer for a diverse range of stoves. Based in Tullow, Co. Carlow, we are dedicated to bringing warmth and style to your home with our top-quality products. Whether you're looking for boiler stoves, eco-design freestanding stoves, or eco-design insert/cassette stoves, we have something to suit every preference and need. Our selection also includes advanced pellet stoves and stylish electric fires, ensuring you have the best options for modern heating solutions. If you're interested in an environmentally friendly choice, our bioethanol fires are perfect for you. For those who love outdoor cooking, don't miss our fantastic BBQ range. At Stoveboss.ie, we understand the importance of choosing the right fuel type for your home. That's why we offer products compatible with bioethanol, electric, multi-fuel, and wood burning options. Our expert team is here to help you find the perfect stove to complement your home, combining efficiency, eco-friendliness, and aesthetic appeal. Thank you for choosing Stoveboss.ie. We look forward to helping you find the ideal stove for your home.


Contact info

3.6

Average

TrustScore 3.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

BAD CUSTOMER SERVICE

Ordered a item week later there were non.replaced it with another one a week later no order a week later I got a refund.
Wouldn't recommend

8 January 2025
Rated 5 out of 5 stars

British Forest electric fire…

Would definitely recommeded StoveBoss.
Orderd the British Forest electric fire on the Tues and it was delivered to the door on the Fri.
Having shopped around StoveBoss were the cheapest by a considerable margin to other companies.

Aaron was an absolute pleasure to deal with.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Great Value & Service

Excellent company to deal with. Aaron was most helpful and a pleasure to deal with. StoveBoss offered the best price online. I would highly recommend.

31 August 2024
Unprompted review
Stoveboss logo

Reply from Stoveboss

Appreciate the review David! Thanks for choosing us.

Rated 1 out of 5 stars

Couldn't deliver

I paid for a stove after speaking to Aaron. I was informed the next day that the stove wouldn't be delivered for a promised maximum of two months. I foolishly decided to wait. After two months I was told that the stove would now be delayed another 3 weeks, so I cancelled my order. I was badly let down twice.

4 September 2024
Unprompted review
Stoveboss logo

Reply from Stoveboss

Dear Conrad,

I’d like to start by offering my sincerest apologies for the inconvenience and disappointment caused by the delays with your stove order. We truly understand how frustrating it must have been to experience not just one, but two delays, especially after you had already decided to wait an extended period. This is not the level of service we strive to provide, and I regret that we fell short in this instance.

Unfortunately, the delays were due to circumstances beyond our control, largely stemming from unexpected supply chain disruptions that impacted our ability to meet the originally promised delivery timeline. While we worked diligently to resolve the situation, I fully appreciate that this doesn’t undo the frustration you experienced or change the fact that we let you down twice.

In the meantime, I’m happy to inform you that the stove you ordered has now arrived at our warehouse. We’d love the opportunity to make things right and offer you the product as soon as possible. If you are still in need of the stove, we would be more than willing to prioritize your delivery.

Your trust in us is incredibly important, and we deeply regret the breakdown in communication and the delays that led to your cancellation. Should you choose to reconsider, we would be delighted to serve you and ensure everything goes smoothly this time.

Thank you once again for your patience, and we hope to have the chance to restore your confidence in us.

Best regards,
Aaron
Customer Support Team
Stoveboss.ie

Rated 5 out of 5 stars

Very happy

Great to talk to I had to send my stuff back and they even arranged to pick it up even though they did not have to great service thank you

23 August 2024
Stoveboss logo

Reply from Stoveboss

Our pleasure Dermot!

Rated 5 out of 5 stars

Great service

Great service, stove delivered on time. Best price online. Even followed up with a call to see if we were happy with the purchase.

22 August 2024
Stoveboss logo

Reply from Stoveboss

Thanks for the review and best of luck with you stove!

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend stoveboss.ie, I purchased the aurora electric fireplace after scrolling through their website, dealt with Aaron over the phone he was so so helpful, he answered all my questions and sent me extra pictures and videos of the fireplace, product was delivered within a week and I'm absolutely delighted with it.

6 July 2024
Unprompted review
Stoveboss logo

Reply from Stoveboss

That’s brilliant to hear Alice thank you! Glad to hear your enjoying your new fire 😁

Rated 4 out of 5 stars

Ordered an electric heater from Aaron…

Ordered an electric heater from Aaron in Stoveboss. There was a small glitch with delivery but Aaron was able to sort out the problem. All good.

10 June 2024
Stoveboss logo

Reply from Stoveboss

Thanks for the review Breda 😁 Best of luck with your purchase

Rated 5 out of 5 stars

I bought a mist bioethanol fire

I bought a mist bioethanol fire, and it looks amazing in my living room. Great service and a great product!

31 May 2024
Unprompted review
Stoveboss logo

Reply from Stoveboss

Thanks Derek 😁

Rated 5 out of 5 stars

Great experience

I bought a Bradshaw electric stove and I must say it was a great service. Easy website to navigate, any questions I had were dealt with. Would recommend

6 June 2024
Unprompted review
Stoveboss logo

Reply from Stoveboss

Good stuff Patrick thanks for the kind words!

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