Storyblocks Reviews 2,493

Up until recently, I was having a great experience with Storyblocks. Very much enjoying the experience. We signed up for around 600 USD annually. After a while, I received emails stating that our license was not valid for our intended usage. It seems that I was personally licensed, but my business was not. The fee to upgrade was $5,000 USD for 1 users or 12,000 USD for 5 users. That's $7600 AUD or $18,281.82 AUD, absolutely ridiculous! The lack of transparency or clarity in the signup just feels like a blatant cash grab. I completely understand that licensing is expensive but would you be better having an option on the website that's easy for businesses to sign up to that's more like 400-500 usd per month, rather than having licenses that don't fit the majority of users that will sign up.

This is a high value subscription, but when my business dropped and I needed to cancel a few days after the deadline, support made it happen - no questions asked. It was a tremendous relief, and I was once again very impressed.

Absolutely love this company! ❤️
Storyblocks consistently delivers top-quality video, templates, audio, and images. I’ve used their content for a range of professional and personal projects over the past five years, and they’ve never let me down. The site is intuitive, the content library is impressive, and—most importantly—their customer service is exceptional.

Recently, I had a billing issue and braced myself for the usual runaround. Instead, I was pleasantly surprised: one painless email exchange with a fantastic rep (Tifara—yes, a real human!) and everything was resolved quickly and professionally. I was fully satisfied with the outcome.

Storyblocks is doing it right. They’ve earned my trust and repeat business, and they’ll continue to be my go-to for photography, soundbeds, and footage. One of the rare companies that still puts the CUSTOMER in customer service. Well done!

Storyblocks is easy to use and has relevant content even for our niche requirement of competitive cycling and running.

My recent interaction with their customer support was very positive.

Good Service

I’ve had a great experience with Storyblocks! The library is rich with high-quality content, and I feel confident using their materials on YouTube knowing that copyright is covered. I also appreciate how responsive and helpful the support team is when I have questions — they truly care about their customers. Highly recommended!

Very easy customer service. Amazing product as well.

This review is only about the "Footage" on Storyblocks.

First, though Storyblocks might be a bit pricier than other footage providers, it's a huge time saver when it comes to downloading footage. Select > Click the resolution > hit return to download. Easy and fast.

Next, I found support very helpful and responsive with trying to do a search for footage.

Finally, the selection is amazing! And the filters actually work in doing a good job at filtering the relevant footage.

A video catalog so HUGE- worth every penny spent.
Big, big, big bang for the buck. Get yours!

Franco was swift and friendly. Made my experience even better than I could have expected!

Excellent support!
Very fast response and smooth process. I really appreciate how quickly my issue was resolved. Great service!

Great library of assets and amazing customer service throughout my subscription!

This is a great company. I've been with them for years and the amount of content you get for the price puts their competitors to shame. Also, their customer service is top notch!

Franco was very understanding and resolved the issue immediately. Thank you!

I had never used StoryBlocks and ended up with an accidental subscription via Movavi. I contacted StoryBlocks and explained the circumstance and in less than 30 minutes I received a kind reply stating the refund has been issued. In a day and age when customer service is almost nonexistent... StoryBlocks is a breathe of fresh air

Great job, helped me out

Franco was very kind and direct in his responses to my concerns. He gave me the information I needed to revolve my issue.

Fatima was exceptional in helping me with my subscription issue. She was incredibly kind, knowledgeable, and quick to respond. Thank you so much, Fatima!

When reaching out to a support team at any services, there is nothing more frustrating than it is when I have to explain myself over and over again by going up the higher chain of command. However, my interaction with Tifara at Storyblocks was a smooth sail from the get go. Tifara was attentive and willing to understand my situation, and offered me a solution as well as an alternative solution for me to make a better choice. I will definitely come back to Storyblocks for my future creative needs!