Storm Collectibles UK Reviews 

172
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional service and reliable support throughout purchases. Customers frequently praise the fantastic product quality, detailed sculpts, and wonderful articulation that truly capture every character's unique essence. Consumers also note the remarkably fast delivery service and secure packaging that consistently ensure all ordered items arrive safely in pristine condition. However, some reviewers noted minor imperfections, such as occasional box dents or slight color variations on the figures. A few people also mentioned being slightly surprised by the item size or experiencing noticeably longer waiting periods for pre-order items.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items arrive in pristine condition and match... See more

Service

Clients share positive opinions on service, highlighting polite and professional support. Reviewers... See more

Delivery service

Users describe positive interactions with delivery_service, noting that items arrive promptly and in great... See more

Quality

People report positive experiences with quality, highlighting amazing craftsmanship and top-notch service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Storm Collectibles are an excellent company, some odd decisions but… nobody’s perfect lol, Shipping is £5.99 regardless of how many you buy, and I could only add One v1.5 to my cart the others were th... See more

Company replied

Rated 5 out of 5 stars

Being able to buy Storm figures direct in the UK, and avoid import and excessive postage costs is fantastic... and the Storm Arena line is simply incredible value for money. Jada definitely set a pr... See more

Company replied

Rated 5 out of 5 stars

First time ordering from Storm Collectibles UK, although I have purchased other product from their overseas suppliers in the past. Communication was great through out the preorder process and... See more

Company replied

Rated 5 out of 5 stars

Excellent products and service. Goods are always packaged with the greatest care and attention, this company knows its customer base. Items are shipped swiftly and communications reference shipment... See more

Company replied


Company details

  1. Figurine Shop
  2. Collectibles Store

Written by the company

Storm Collectibles UK is operated by VIRTUOUS THUNDER COMPANY LIMITED. We are the official distributor in the United Kingdom. Storm Collectibles is a Hong Kong-based designer and manufacturer of action figures, distributing products globally since 2010. We create high-quality, officially licensed collectible action figures, specializing in combat video game characters. We bring classic, iconic gaming characters back to life while also keeping up to date with blockbuster games and fans' favourite characters. "Made for the Collector" Storm Collectibles' product quality meets the standards expected by true collectors. We work with great passion, striving to craft our products with the finest attention to detail—from head sculpt to body design, articulation, and a wide array of relevant accessories. Our mission at Storm Collectibles is to deliver the highest quality in every product through state-of-the-art craftsmanship.


Contact info

4.8

Excellent

TrustScore 5 out of 5

172 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(172)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Box had some dents

Box had some dents. Would not be happy if I was an in box collector.

27 January 2026
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi matt drake,

Thank you for your feedback, and I’m sorry to hear that the box had some dents.

We usually ship the figures directly in the original factory carton, which is generally well packed and designed to protect the product during transit. Unfortunately, minor damage can occasionally occur while the parcel is being handled during shipping.

We really appreciate you letting us know, and we will continue to review our packing process to see if there is anything we can improve.

Thank you again for your support.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

SFA 3 Dan 'the Man' Hibiki

The item arrived quickly, was well packaged, and the goods were perfect - excellent sculpt, wonderful articulation, and a nice set of accessories. A very pleasing and hassle-free purchase, highly recommended.

24 February 2026
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Kara D,

Thank you very much for your support and for sharing your feedback. We’re really glad to hear that you enjoy the quality of Storm Collectibles figures.

Your comments are truly appreciated and help us continue improving for collectors like you.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

I never had any concerns with ordering…

I never had any concerns with ordering from Virtuous Thunder/Storm Collectables UK. Prompt email about availability and delivery time. Heartily recommended.

24 February 2026
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Bruce Wayne KeatonCar,

Thank you very much for your support and for sharing your feedback. We’re really glad to hear that you enjoy the quality of Storm Collectibles figures.

Your comments are truly appreciated and help us continue improving for collectors like you.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Excellent craftmanship

Excellent craftmanship. Really captures the characters essence. OYAJIIIII!

24 February 2026
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Scott Harrison,

Thank you very much for your support and for sharing your feedback. We’re really glad to hear that you enjoy the quality of Storm Collectibles figures.

Your comments are truly appreciated and help us continue improving for collectors like you.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Delivery was very quick kept me updated…

Delivery was very quick kept me updated with my pre order and the item was packaged really well I’m very happy

24 February 2026
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Meazil,

Thank you very much for your kind review and for choosing us. We are delighted to hear that you had a positive experience.

Our apologies for the delayed response, and we truly appreciate your support.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Great customer service and products

Great customer service and products, totally recommended.

24 February 2026
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Gus,

Thank you very much for your kind review and for choosing us. We are delighted to hear that you had a positive experience.

Our apologies for the delayed response, and we truly appreciate your support.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Good contact. Great product.

24 February 2026
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Jonathan Barnes,

Thank you very much for your kind review and for choosing us. We are delighted to hear that you had a positive experience.

Our apologies for the delayed response, and we truly appreciate your support.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Top class action figure and even better…

Top class action figure and even better customer experience.

24 February 2026
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Andrea Rossi,

Thank you very much for your kind review and for choosing us. We are delighted to hear that you had a positive experience.

Our apologies for the delayed response, and we truly appreciate your support.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Great

There size kind of surprised me a bit because I thought it would be bigger but thats completely my fault for not reading the description properly everything else is amazing though, qc, looks, articulation and more this is honestly one of my favourite figures. If you like the anime I would definitely recommend.

22 February 2026
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Charlie,

Thank you very much for your kind review and for choosing us. We are delighted to hear that you had a positive experience.

Our apologies for the delayed response, and we truly appreciate your support.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Perfect experience

Perfect experience with SC.
I’m gonna buy here again

27 January 2026
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Kevin Locosse,

Thank you very much for your kind review and for choosing us. We are delighted to hear that you had a positive experience.

Our apologies for the delayed response, and we truly appreciate your support.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Can’t fault them!

Great communications and fast delivery. Top class!!
Looking forward to the next delivery already!!

27 January 2026
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Arron,

Thank you very much for your kind review and for choosing us. We are delighted to hear that you had a positive experience.

Our apologies for the delayed response, and we truly appreciate your support.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Very good 👍

Very 👍 👍 👍 ❤️❤️❤️❤️

27 January 2026
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Hugo gomes Da costa,

Thank you very much for your kind review and for choosing us. We are delighted to hear that you had a positive experience.

Our apologies for the delayed response, and we truly appreciate your support.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Ordered the Storm Arena Sagat..

Ordered the Storm Arena Sagat... Everything went well from Pre-Order to delivery. Would have no hesitation in using these guys again.

27 January 2026
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Rob Nathan,

Thank you very much for your kind review and for choosing us. We are delighted to hear that you had a positive experience.

Our apologies for the delayed response, and we truly appreciate your support.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 4 out of 5 stars

Amazing company

Amazing company, customer service and figure I ordered. Slightly disappointed in the chest being a slight different colour tone than the rest of the figure, but still happy with the figure. Thanks.

27 January 2026
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Saf,

Thank you very much for your kind review and for choosing us. We are delighted to hear that you had a positive experience.

Our apologies for the delayed response, and we truly appreciate your support.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Well packaged,kept updated through…

Well packaged,kept updated through out.no complaints at all

27 January 2026
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi DaveC,

Thank you very much for your kind review and for choosing us. We are delighted to hear that you had a positive experience.

Our apologies for the delayed response, and we truly appreciate your support.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Dan rand,

Thank you very much for your kind review and for choosing us. We are delighted to hear that you had a positive experience.

Our apologies for the delayed response, and we truly appreciate your support.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Great figure 10/10 delivery a day late

Great figure 10/10 delivery a day late but that's a nit pick

11 January 2026
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Shea Mcloughlin,

Thank you very much for your kind review and for choosing us. We are delighted to hear that you had a positive experience.

Our apologies for the delayed response, and we truly appreciate your support.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

BAKI HANMA "SON OF THE ORGE" Action Figure Review

Baki figure came on time and in pristine condition

23 December 2025
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi TA,

Thank you very much for your kind review and for choosing us. We are delighted to hear that you had a positive experience.

Our apologies for the delayed response, and we truly appreciate your support.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Storm collectibles is a very serious…

Storm collectibles is a very serious and reliable company. Really nice customer service and good communication regarding pre-orders.

16 November 2025
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Göran Nilsson,

Thank you very much for your kind review and support. We really appreciate you taking the time to share your experience with us.

Please also accept our apologies for the late response. Your feedback means a lot to us, and we look forward to serving you again in the future.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

____________________________
Storm Collectibles UK
Online Shop: https://www.stormcollectibles.uk/
IG: https://www.instagram.com/stormcollectibles.uk/
FB: https://www.facebook.com/StormCollectiblesUK

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