StoreFeeder Reviews 123

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great communication and always happy to help with any issues. From Onboarding with Matt Smith the process was very smooth and informative. Thank you for the help.

Company replied

Rated 5 out of 5 stars

Very smooth transition to using Storefeeder, we were assigned a fantastic implementation support who helped work through any stumbling blocks and make the use of the system smoother and more efficie... See more

Company replied

Rated 5 out of 5 stars

StoreFeeder was the right move for Carvanbits. It's saving us at least 5 hours everyday. The software is very complex, same time easy to use. If any problems, it was resolved same day. Now we don't ha... See more

Company replied

Rated 5 out of 5 stars

Kane and the onboarding team were very helpful and patient while we were setting up and going live. Now we are live storefeeder is savings us at least 4 hours every day as it takes away the mundane ta... See more

Company replied

Company details

  1. e-Commerce Solution Provider

Information provided by various external sources

StoreFeeder is a hugely approachable enterprise class software company. Our aim is to help businesses grow by providing them with high quality solutions and support for their multi-channel ecommerce operation. Our clients are not just another number. We’ve grown up within the ecommerce industry so we understand the trials and tribulations you’ll be facing, we’ve got front row seats to the show. Our experience, our dedication to getting it right, and our drive to be the best has served our clients well over the last 10 years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

123 reviews

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Rated 5 out of 5 stars

10/10 - Highly Recommended!

We have used StoreFeeder for over 3 years now with four of our companies and have never been disappointed!

StoreFeeder helps us manage all of our listings, products, picking and orders and lots more all controlled in one Software.

The team is very proactive at StoreFeeder looking at new ways to improve their software and offer the best experience for their clients.
Their support team is amazing - they reply very quickly, very helpful & friendly.

Shout out to Darron who has always picked up on our Support tickets and has always been a great help to me & my colleagues!
Thank you to all the help & support at StoreFeeder, we look forward to the years ahead!

20 May 2024
Unprompted review
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Reply from StoreFeeder

Thank you Charlotte for your wonderful review and for being a loyal StoreFeeder user for over three years! We're delighted to hear that our software has been effective in managing your listings, products, picking, and orders across your four companies.

Your acknowledgment of our proactive approach to improving StoreFeeder and enhancing client experiences is much appreciated. We are committed to continuous innovation and are glad that our efforts are making a positive impact on your business operations.

We’re especially pleased to hear your praise for our support team. Quick, helpful, and friendly responses are what we strive for, and it’s fantastic to know we've met your expectations. A special shout out to Darron for his exceptional support—it's great to see individual team members making a difference!

Thank you for your kind words and for looking forward to continued collaboration. We're excited to support your business for many more years to come.

Best regards,

The StoreFeeder Team

Rated 5 out of 5 stars

The Best Order Managment System On The Market

We decided to move heavily into the B2C market having been a distributor for over 20 years. For this to work we needed to buy into an Order Management System which was a very daunting project.

The offering varied widely with many systems being "bespoke" and demanding a large upfront development cost. Storefeeder was the only system we reviewed that did NOT require this which was a big draw.

The StoreFeeder system is very much "plug & play" allowing you to connect up your Shopify / eBay / Amazon accounts simply by entering your credentials. Adding your courier accounts is just as easy, Royal Mail is the exception, but this is all handled by the StoreFeeder team.

The system took a little while to get used to BUT it is one hell of a system when you know how to use it. It is entirely scaleable, and the costs move moderately as your sales increase. It also has its own built-in WMS which has been essential for us.

The Storefeeder team from the top down are excellent, and always happy and helpful when you need it. Storefeeder is by far the best service provider we are working with, and I cannot recommend the system more!

20 May 2024
Unprompted review
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Reply from StoreFeeder

Thank you Craig for your detailed and positive review! We are thrilled to hear about your smooth transition into the B2C market and that StoreFeeder has been instrumental in this move.

It's great to know that our "plug & play" system stood out among other offerings, especially considering the high upfront costs often associated with bespoke systems. We're glad that connecting your Shopify, eBay, and Amazon accounts, as well as integrating your courier services, was a straightforward process.

We understand that there is a learning curve with any new system, and we appreciate your patience during this period. It’s fantastic to hear that you find StoreFeeder's system robust and scalable to match your growing needs. The positive feedback about our built-in Warehouse Management System (WMS) is particularly gratifying, as we aim to provide comprehensive solutions that support your entire operation.

Your kind words about our team’s support and service mean a lot to us. Ensuring our clients receive excellent and helpful assistance is a top priority, and it's rewarding to hear that this has been your experience.

Thank you for recommending StoreFeeder so highly. We look forward to continuing to support your business’s growth and success in the B2C market.

Best regards,

The StoreFeeder Team

Rated 5 out of 5 stars

Best WMS with Excellent Staff and Excellent Customer Service!

I've been with StoreFeeder for several years now and counting.

The team are very helpful and knowledgeable. Whenever I've had any questions or issues they would reach back within a short and reasonable amount of time with a solution.

The integrations are on point and work very well. Products are super easy to list on eBay and Shopify and inventory is sync'd within a few minutes.

I've dealt with my fair share of companies but without a shadow of doubt StoreFeeder are standard bearers when it comes to Excellent Customer Service! I would not hesitate for a moment when I recommend StoreFeeder. THIS is THE WMS (Warehouse Management System) to have and go for.

A special shout out to Daniel and Kane! Thank you for best customer service and all your help. Here's to many more successful years ahead.

16 May 2024
Unprompted review
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Reply from StoreFeeder

Mohsin - Thank you so much for your kind and detailed review! We're thrilled to hear about your positive experience with StoreFeeder over the years. Our team prides itself on being helpful and knowledgeable, and it's wonderful to know that our efforts have made a significant impact on your business operations.

We're especially pleased to hear that our integrations with eBay and Shopify have met your expectations, and that inventory syncing has been seamless and efficient for you. Your commendation of our customer service, especially mentioning Daniel and Kane, is greatly appreciated—we'll be sure to pass along your special shout-out to them.

Thank you for your strong recommendation and for highlighting StoreFeeder as the go-to Warehouse Management System. We're looking forward to many more successful years of partnership with you. If you ever need further assistance, don't hesitate to reach out. Here's to continued success!

Best regards,
The StoreFeeder Team

Rated 5 out of 5 stars

All in all a fantastic solution for an eCommerce warehouse...

We have used StoreFeeder for many years and it has been fantastic.

It has always saved us hours a day in order processing through the picking and despatching processes and the automation within the system.

But recently we have started using their Android App on PDA devices and this has proved a real winner with our staff. No more paper in the warehouse for picking or goods in, all done on a PDA and instantly updated on the main system.

So easier operations and money saved on paper and printer costs.

All in all a fantastic solution for an eCommerce warehouse.

10 May 2024
Unprompted review
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Reply from StoreFeeder

Thank you for sharing your experience with StoreFeeder! We're thrilled to hear that our platform has been a reliable partner for your eCommerce operations over the years.

It's fantastic to know that you've found value in the recent addition of our Android App on PDA devices. We understand the importance of streamlining warehouse processes, and we're delighted that this new feature has proven to be such a success with your staff. Eliminating paper in favor of digital processes not only enhances efficiency but also contributes to cost savings.

We're committed to continually improving and evolving our platform to meet the changing needs of our users, and your feedback is invaluable in guiding our development efforts. If you have any further suggestions or feedback, please don't hesitate to reach out.

Thank you once again for choosing StoreFeeder—we're honored to be a part of your eCommerce success story!

Rated 4 out of 5 stars

Good system BUT.....

I have been with Storefeeder for a few years now with a few ups and downs. Its a good system with good support.

I have eBay Amazon and Shopify site connected to storefeeder and integration is good for those channels. I am able to control most things from Storefeeder for these channels. Shipping and stock control works great as well.

However it is not all good, hence the 3 stars. The system can be ridiculously slow at times, clicking on something can take 20 seconds or more to load which is extremely frustrating. This happens quite often with me. Hopefully Storefeeder can sort this out and make the system quicker and more efficient.

Another frustrating issue for me is WooCommerce which doesn't work for me. I have products which I need to set multi attribute values for each attributes but it doesn't allow me to do it. It only allows me to set one attitude value per attribute. I reported this issue last year in march to the support team. I was told that this feature would need to be added which may take up to 2 months or so. It is now a year later and nothing has been done. Very disappointing from SF. Hope they read this and get this issue sorted asap.

21 March 2024
Unprompted review
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Reply from StoreFeeder

Umair – Thank you for citing that we provide a good system with good support, including the integrations we have with eBay, Amazon & Shopify. Your feedback is incredibly valuable to us as we continuously strive to improve our platform & services.

However, we recognise that there are areas where we can do better. We apologise for the frustration encountered due to processing speed. We understand how this can impact your workflow and productivity. As per the Sessions we held last week, in which we demonstrated StoreFeeder V3, please rest assured that we are actively working on optimising our system to ensure faster and more efficient operations for all our users.

Regarding you concerns with our WooCommerce integration, we understand the importance of multi-attribute values for your products. Unfortunately, we have been in a position whereby we needed to complete some dependency development first, to support multi-attribute values. This work whilst unfortunately taking longer than expected, has recently been completed, meaning we are now able to return to looking at your requested development, which our Support team will reach out to you on directly.

As you know during this period we have been in constant communication with you, including in late February when we advised, following a discussion with our development manager, that the earliest we would be able to return to working on your requirements would be around the end of March.

We apologise for the inconvenience you’ve faced and for the delay in addressing this issue. Please know that we take your feedback seriously, and our development & support teams are committed to resolving this matter promptly.

Thank you for choosing StoreFeeder, we look forward to delivering a better experience for you in the future.

Rated 5 out of 5 stars

Brilliant system with fantastic…

Brilliant system with fantastic onboarding and ongoing support!
I was first introduced to Kane who set up a free trial for me in order to get a feel for the system and then he gave me a more in depth tour of StoreFeeder showing me the different functions it has to offer.
Despite really liking the look of StoreFeeder I was still extremely anxious about switching my business over to a new system however after much deliberation I decided to take the plunge.
After agreeing to proceed with signing up to StoreFeeder I was introduced to Harry who is part of the onboarding team. Harry was fantastic and very knowledgeable with the system and made the transition to StoreFeeder seamless and stress free. Harry took the time to gain an understanding of my business and what it was exactly I required StoreFeeder to do for me.
Now, StoreFeeder is working much better than my previous system and is freeing up more of my time to focus on other areas of my business.

2 February 2024
Unprompted review
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Reply from StoreFeeder

Connor - Thank you for taking the time to leave us such a generous review, your feedback is much appreciated. We're glad the entire team involved was able to make the transition to StoreFeeder seamless & stress free, and that it is now freeing up your time to focus on other areas of the business. We look forward to continuing to work with you & your team. All the best - Team StoreFeeder

Rated 5 out of 5 stars

Just works

Just works. Highly recommended and fair, transparent pricing. Thank you

30 November 2023
Unprompted review
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Reply from StoreFeeder

Tim, thank you for this review, we appreciate it very much, and we'll share it with the team. Kind regards and thanks Team SF

Rated 5 out of 5 stars

StoreFeeder was the right move for…

StoreFeeder was the right move for Carvanbits. It's saving us at least 5 hours everyday. The software is very complex, same time easy to use. If any problems, it was resolved same day. Now we don't have to cop/paste orders manually and our inventory level is accurate. It's all in one WMS solution and the payment tiers depends from the size of your business. Matt from onboarding team always provided us exceptional support service. Highly recommended, thumbs up!

20 October 2023
Unprompted review
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Reply from StoreFeeder

Dawid, thank you for this great review. We appreciate it and look forward to continuing to work with Carvanbits—all the best - Team StoreFeeder.

Rated 5 out of 5 stars

Great Onboarding Staff and Fast System

Matt from onboarding team was really helpful. We have been using the system for a month and there is no issue with it till now.
The system is faster than previous system that we were using.

1 September 2023
Unprompted review
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Reply from StoreFeeder

Thank you for this great review, we'll pass your feedback on to the team, and we look forward to working with you. Team SF

Rated 5 out of 5 stars

Thank you StoreFeeder

The service received has been nothing short of exceptional. The team has consistently demonstrated their dedication to go above and beyond to support us.

One of the standout things about our journey with StoreFeeder has been their readiness to listen to our requests. We've had several occasions where we've needed certain features or improvements. SF took time to collaborate with us, understanding our requirements, and then worked to find the best solutions.

We're currently still in the testing phase, but the level of service we've received has been indistinguishable from what I'd expect for a long-standing customer.
Thank you, StoreFeeder, we're excited to continue this journey with you, and we look forward to seeing where our partnership will reach.

1 August 2023
StoreFeeder logo

Reply from StoreFeeder

Charlie, thank you for your kind review. We appreciate it very much. Also, we're glad that you see StoreFeeder as a partnership. That's exactly how we see the companies who use our platform. Thank you again, and we look forward to continuing this journey with you. Team SF

Rated 5 out of 5 stars

Using Storefeeder has made dispatching…

Using Storefeeder has made dispatching orders much quicker by pulling them all into one place and automating the label printing too. It's definitely given me more time.

Some things are a little clunky / awkward but I think that as I learn more and use the system more, the clunks will become clicks. I certainly won't be getting rid of Storefeeder!

It was Jordan who helped with the onboarding and if I ever have any queries, he either helps promptly or passes the enquiry up the chain. Thumbs up from me.

28 July 2023
Unprompted review
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Reply from StoreFeeder

Samantha - Thank you so much for this review we appreciate it very much. We are so glad that Jordan got you through it and we are looking forward to working with you. Thanks again team SF!

Rated 5 out of 5 stars

A great company to deal with.......

Hogies have been partnered with Storefeeder for over 10 years and we have always found them to be very professional and helpful.
They keep us up to date with any developments which may help us increase sales, improve productivity and save us time. They communicate about updates to their system on a regular basis.
The team are very hands on and happy to help with training requirements or site visits when required.
A great company to deal with......

26 July 2023
Unprompted review
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Reply from StoreFeeder

Hi Laura, this is a great review thank you so much. It has been a pleasure going on this journey with you guys. And, the needs of your business have in no small part helped us make StoreFeeder the platform it is today. Thank you from all of the team and here's to many more years. Team SF

Rated 5 out of 5 stars

An Unmatched Omnichannel Solution - StoreFeeder

StoreFeeder has been a fundamental part of our business operations for the past 6 years. The commitment to quality and customer satisfaction that this software represents is nothing short of exemplary. Their pricing structure is fair, and the flexibility inherent to their system sets them apart from other omnichannel solutions.

One aspect that genuinely impresses us about StoreFeeder is the advanced foresight incorporated into the system. The way this software has been designed to preemptively address even the most unusual business situations is remarkable. There have been countless times where we've found ourselves delving deep into a complex scenario, only to discover that StoreFeeder had already anticipated it and integrated a protective measure. The brilliance of these in-built safety nets becomes most apparent in these intricate situations, frequently leaving us in awe of the thoughtfulness that has gone into the design.

The excellence of StoreFeeder extends to their stock and order management as well. It's a robust solution finely-tuned for Warehouse Management Systems, providing a wealth of features to streamline your operations. The dedicated team at StoreFeeder works relentlessly behind the scenes to keep things running seamlessly. While no system can claim absolute perfection, StoreFeeder comes remarkably close by efficiently managing the countless variables that invariably crop up in our industry.

One of the greatest strengths of StoreFeeder is undoubtedly their team. They are consistently prompt and helpful in responding to our queries, giving us the reassurance that we are in capable hands. It is a relief to know that our business growth is supported by such a remarkable team and software.

In my extensive research into other solutions, I've found that when one offers a specific feature, it often lacks another. However, with StoreFeeder, we never feel left behind. They actively welcome user feedback and are quick to integrate useful suggestions into their development roadmap. This commitment to growth and improvement further distinguishes StoreFeeder from other providers.

In conclusion, StoreFeeder is more than just a software for us; it's an integral business ally. If you're in search of an all-encompassing omnichannel solution backed by a superior team, look no further than StoreFeeder. With them, you can be confident that your business is in truly safe hands.

21 July 2023
Unprompted review
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Reply from StoreFeeder

Guys, this is great. When we get reviews like this it shows that our customers really are partners. I know that you get the best from this system because we have worked closely together over the years and we listen to what you and the other businesses that we serve need. Thank you so much for this kind review it is a pleasure working with you. Team SF

Rated 5 out of 5 stars

Exceptional support service

Exceptional support service
Fast and responsive account management
Great simple to use system
After 30 years finally a user friendly system that just does what you need

19 July 2023
Unprompted review
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Reply from StoreFeeder

Karl, thank you for this great review! We are glad you get the best from our platform and that it is working for you and your business.

Rated 5 out of 5 stars

Intuitive and reliable system

Storefeeder have provided our WMS system for the past 7 years. We have been impressed with its capabilities and scalability. It is also intuitive to use for both experienced and new users. If we have any issues the Storefeeder team resolve quickly and efficiently.

14 July 2023
Unprompted review
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Reply from StoreFeeder

Kevin, thank you for your review and thanks for highlighting the scalability and efficiency of the WMS. It has been a pleasure working with you and we look forward to serving you guys for the future. Many thanks team SF.

Rated 5 out of 5 stars

Vintage Trainers has used Storefeeder…

Vintage Trainers has used Storefeeder for our platform integration since we started. The software works really well. Fast updates to the platform integrations. It is easy to use (you do get an onboarding process too), especially the spreadsheet ability to bulk update products / orders / listings / etc.
The customer service is efficient and knowledgeable.
Overall this is a better, reliable and more COST EFFECTIVE solution than some of the other US based software offers (i have used them).

14 July 2023
Unprompted review
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Reply from StoreFeeder

Mat - thank you for your review and thank you for your kind words. We do work hard to deliver value to businesses, we are happy that you're seeing the benefit of this. It's great working with you, all the best team SF.

Rated 5 out of 5 stars

Stable and reliable

Stable and reliable order management software. It helped us to organise our operation and is supporting our sales growth.

26 June 2023
Unprompted review
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Reply from StoreFeeder

Ananda, thank you for your kind review, we appreciate this very much. We'll pass on your comments to Harry and the team. We're happy to be working with you, thanks again, Team SF

Rated 5 out of 5 stars

Super company

Super company, you can talk to actual humans for once, we’ve been with StoreFeeder since v1, so around 12-13 years. We have 8 staff on it everyday and is faultless most of the time. Server up time us 99% without doubt.

Thanks, Sam

23 January 2023
Unprompted review
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Reply from StoreFeeder

Sam, thank you for taking the time to give us this review. We're so glad that StoreFeeder is making a difference to your business. Many thanks team SF.

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