Storeakku Reviews 12

TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

Great customer service

The parcel with my new laptop battery got stock in customs. Storeakku was always available via email, friendly and helpful to track the parcel and in finding a solution. Finally they refunded me the full amount as the battery wasn't delivered on time.

12 January 2022
Unprompted review
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Reply from Storeakku

Yes, we are always here to answer all the questions you have. Generally we reply emails less than 24 hours

Rated 4 out of 5 stars

everything fine.

16 September 2021
Unprompted review
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Reply from Storeakku

Wir haben 250000 Bestellungen aus mehr als 70 Ländern und Regionen abgeschlossen;
Über 14 Jahre Erfahrung im Online-Verkauf und wurden von unseren Kunden allgemein anerkannt;
Thanks!

Rated 1 out of 5 stars

They send me a years old total discharged akku

They send me a years old total discharged akku, wear level 58% (CPUID HWMonitor Report) for my Samsung x900. I could not find thid battery anywhere else.

After claiming I got 8€ and later 50€ from total ~110€ back.
so 50€ loss for a battery which was worth nothing at all.

I tried to get money back by paypal but I could not prove that they received my return parcel.
Keep away from this company !

9 January 2016
Unprompted review
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Reply from Storeakku

Very sorry, we have partially refunded, and now we have worked hard to improve our services again. We will actively deal with every problem of you until you are satisfied!

Rated 1 out of 5 stars

Scam Shop. "Clone Shop" with Storebattery.co.uk They shipped different item on purpose

I made an order for a laptop battery ( site domain /lenovo-ideapad-s210touch-series-10.8v-36wh-laptop-computer-batteries-in-uk-united-kingdom-p-109223.html )

because i needed an upgrade. The original battery for the lenovo s210 in a 24Wh and the one i bought was a 36Wh as it's on the description and title of the product. The price is also higher than the 24Wh batteries.

I contacted the company in order to confirm that the battery is a 36Wh one and they assure me before they sent it. After 1 month the battery came and it was a 24Wh one. I wrote them back and they admitted that they sent a 24Wh one and they offer a refund of 3USD... At the end they offer half refund before and half after i send them the scam item asking me to "trust them" and pay the shipping cost.

The case is also sent to formal authorities in order to protect other buyers.

I have message logs, and everything else proving their scam.

9 October 2015
Unprompted review
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Reply from Storeakku

Very sorry, it should be that our information is a bit wrong. We have not been updated in time. We have sent a part of the refund. Hope you are satisfied

Rated 1 out of 5 stars

I've got ripped off.

Avoid them at all costs! Greedy, money-hungry, liar "company" based in China.

I ordered from a page called storebattery a genuine Samsung battery for £70 in July. They sent a broken unbranded battery. I contacted with them within 3 days. I sent the battery "back" to !China! for £13 more. They refund me £50 in total. No return address, registered company, nor contact details shown on their websites. They running more websites.
How do I know, I bought from storebattery.co.uk I've got the partial refund from storeakku.com and their 'About Us / Customer Reviews' linked to laptop-batteries.com.au where they also have very bad reviews.
(more sites linked on their pages: laptop-battery.org.uk , notebook-batteries.ca , battery-store.eu , notebook-battery-shop.com)

1 September 2015
Unprompted review
Storeakku logo

Reply from Storeakku

Very sorry, Now we have worked hard to improve our service, and we will actively deal with each problem of you until you are satisfied, Sorry Again

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