Store2door Group Ltd Reviews 

202
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for being exceptionally polite, professional, and deeply respectful of their personal homes and belongings. Many people also appreciate the prompt arrival times, advance phone calls, and efficient assembly of their new furniture. However, some customers also noted occasional challenges such as items not fitting properly through tight spaces, minor property damage during assembly, or having to handle packaging disposal themselves. Despite these specific setbacks, consumers consistently highlight the smooth communication, flexibility, and helpful attitude shown by the staff throughout the entire process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional professionalism, helpfulness,... See more

Delivery service

Consumers find delivery_service to be a smooth and efficient experience, with staff arriving promptly within... See more

Service

Users describe positive interactions with service, highlighting punctual arrivals, helpful courtesy calls,... See more

Product

Customers had positive experiences with product, highlighting prompt and efficient delivery as well as... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the overall process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Five star delivery service from our delivery team, Shaun and Matt, at Store 2 Door. Very friendly and professional from start to finish. The delivery team phoned before arriving to let us know they we... See more

Rated 5 out of 5 stars

Had an order from Furniture Village delivered today by Shaun, Matt and Connor. Absolutely brilliant service. Pleasant, cheerful and helpful lads. Took great care to cover all the flooring with mats... See more

Rated 5 out of 5 stars

Shaun and Matt were fantastic today. Very considerate of my home and belongings. They delivered the bed to my bedroom, unpacked it and removed packaging. They put on protective booties to keep my carp... See more

Rated 5 out of 5 stars

The two delivery people who came were really nice and very professional. Thank you so much for coming at the time you said and for delivering and assembling my new sofas. You were great. 😊


Company details

  1. Delivery Service

Written by the company

Store2Door Group have been a tried and tested two man home delivery service for numerous high street retailers with over 20 years experience in many sectors. We have helped our clients deliver thousands of home furniture items all across the country. We pride ourselves on our customer service and product knowledge, which is how we have maintained strong business relationships over the years. We have completed thousands of removals and have over 20 years experience. We will handle your move with the utmost care and attention to detail. We know that moving can be a stressful and overwhelming experience but our home removal teams will ensure your move is stress free and completed in a timely fashion. When considering your removal look no further. We can pack your items ready for transport if required. We also can supply boxes and protective materials to assist with getting ready for the big day. We have been providing office removals to clients for 20 years. We have formed many great relationships with customers and continue to deliver excellent service. We have a large fleet of vehicles and equipment at our disposal and are prepared to deal with all variety of jobs. We already work with many facilities management companies across the UK. We pride ourselves on completing the job to the highest level and making sure the client feels we have gone above and beyond.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(202)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

Really smooth and easy experience

Really smooth and easy experience with a delivery by Store2Door of a new corner sofa.
I got a text the day before with a 2 hour delivery slot, and they arrived within the first hour of it.
They first assessed the route through the house, confirmed where we wanted the sofa to go, then just got on with installing it. At the end, they checked if it was in the exact right position and carefully moved it until it was.
In all, a really easy and pleasant experience. Top marks!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great guys

Great guys, arrived promptly and all wrapping cleared and taken away, fantastic service, thank you

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy company

I had a house move. I have a very large amount of breakable items including 100 pint glasses, and lots of little models. The team came and packed everything carefully, stored it for me for around two months, and then delivered it to my new place. Virtually nothing was broken which - given the fragility of a lot of my items - I was amazed at the incredible job the team did. Thank you!

13 June 2026
Unprompted review
Rated 5 out of 5 stars

True Professionals

Alin and Catalin are true professionals.
They did a quick check of my flat before bringing any of the furniture.
Upon entering, they took off their shoes and carefully assembled the three piece corner suite together, ensuring that it was exactly where I wanted.
They explained all the controls and the recharging. Great guys.
Nothing was too difficult for them.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Arrived within the agreed time slot, very polite and respectful young men, furniture assembled with minimal disruption and no mess. Would definitely recommend.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient and professional

Very efficient and professional.
Both Haydon & Ronan provided an excellent and friendly service.
Everything went very smoothly thanks to the two guys.
Called in advance and they took great care of our home and new sofas.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Received a delivery yesterday, a sofa from King Living, great communication from the delivery team. The chaps were polite, respected our property, delivered & installed the new sofa with ease. Great service, thank you.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly and professional from…

Very friendly and professional from start to finish. The delivery team phoned before arriving to let us know they were on their way. Care was taken to ensure no unnecessary mess or damage to the floors by putting mats down. The delivery team waited until we were completely satisfied before leaving. Excellent service!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

The two guys were polite, punctual and couldn’t be more helpful, carefully unpacking the sofas and placing them. Thank you. Great service.

3 June 2026
Unprompted review

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