Sky Hero Reviews 19

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.8

Average

TrustScore 3 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Sky-Hero's days numbered or up ?

Great general product line referencing the Spyder variations. They do fall short on consistency with the Spyder line leaving you not too sure about what specific frame you’re going to have arrive. Carbon fiber motor arms on their web page don’t include the actual dimensions so you’re never sure what you’re getting for an exact replacement part. Getting a return email from Sky-Hero in the past was not and expeditious happening and took weeks. My last question I have yet to receive a response and that was before the last sale. After that most recent sale I have also been attempting to go back on to the Sky-hero site to no avail. The site has been unavailable due to maintenance for at least the past three plus weeks. I’m gathering Sky-Hero as we know it won’t be around for much longer or they’ve already ceased operations.

30 March 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

After response from customer service about product details, my order was placed and delivered quickly with everything included as expected. Very fast shipping. I will order from Sky-Hero again soon.

9 February 2017
Unprompted review
Rated 2 out of 5 stars

Customer support totally unreliable

I had some questions regarding a Sky-Hero product, but the support didn't reply. Then I had some problems with a Sky-Hero product, quality-wise, but several mails were required just to get a briefly worded reply, at which I waited about two weeks! However, the answer wasn't what I'd expect from a European company that charges a fairly high price for their products. So, in conclusion: I received a product that turned out to be flawed and the Sky-Hero support turned out to be among the most unreliable I've had to deal with.

16 November 2016
Unprompted review
Rated 4 out of 5 stars

Club Racer GTR

Purchasing and shipping is good but customer support is unsatisfactory.
No manual for Club Racer GTR and reply from support.

25 August 2016
Unprompted review
Rated 4 out of 5 stars

Original frame and tough as nails

I have built almost all of Sky-Hero frames and the OB1 is by far the best I have flown and in the past week made a matching pair. The frame is rock solid and has great placement for part and accessories. The carbon is well put together. Build was fast and component held up during crashing. I would highly recommend this to anyone!

10 August 2016
Unprompted review
Rated 3 out of 5 stars

Cost of shipping

Cost of shipping is ridiculously high, north america should all ship from the U.S. Warehouse. I am in Canada and had to pay 30$ USD + 26$ customs brokersge fees because the package came from Belgium.

10 August 2016
Unprompted review
Rated 1 out of 5 stars

my skyhero ob1 problem...

i bought skyhero ob1 5inch fewdays ago......
but i'm disappointment frame. because too close props and frame body.
also second motor and third motor's prop touch main body frame.......
i use xnova 2206 2500kv and dal q5040 props.
do you have solution about my problem?

29 July 2016
Unprompted review
Show reviews in all languages. (19 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look