I don't know what's happened to Cyberweld but it's not the same company that I originally started buying all my welding gear from in 2019. I used to be able to order something and tell by looking at t... See more
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See what reviewers are saying
I've used Cyberweld for a couple of years now ever since I took over running our shop. Ordering from Cyberweld is easy, and generally they have everything I need. Occaisionally, some items have been o... See more
I have 5 stars because my order was rather large. The company called to verify the purchase, which I greatly appreciate considering My husband and I just opened our own business. So CyberWeld calling... See more
Cyberweld is the truth!I was a bit skeptical of how easy it was but sure enough my hobart 240 with spool gun showed up at my doorstep a week after ordering.thank you cyberweld for doing exactly as you... See more
Company details
About Store Cyberweld
Information provided by various external sources
Premium online welding and safety supplies from top brands like Miller and Hobart.
We want your online buying experience to be informative and enjoyable. We also want your visit with us to be worry-free; that's why we offer a 10-day return policy on all products, except gas cylinders and welding wire. We also put our name, address and telephone number on every page. We want you to know who we are and where we're located. If you call us, we promise you'll hear a live person answer the phone every time, during normal business hours.
Thanks for choosing Cyberweld®.
Contact info
1250 Route 28, Suite 306 , 08876, Branchburg, United States
- (888) 328-9890
- info@cyberweld.com
- store.cyberweld.com
4.2
Great
7K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered a Hobart Toughcut Cutting &…
Ordered a Hobart Toughcut Cutting & Welding Outfit 770502 which shipped in a timely matter. So far my only complaint is the gas side of the hose had something in it that wasn't letting the gas through. With the gas cracked open I ran a thin piece of wire down it and it came out. I feel this should've been checked before packaging. Only time will tell if it will hold up like my last set of hoses
18 February 2023
Unprompted review
Good prices
Helmet was a good price! Loved the design. And I got a free sticker!! My favourite part
20 January 2023
Easy ordering process and fast delivery…
Easy ordering process and fast delivery excellent product
20 January 2023
Never told me my order was backordered
Never told me my order was backordered, got a notification it had shipped but they lied
20 January 2023
I BOUGHT WELDING HELMET AND LITTLE…
I BOUGHT WELDING HELMET AND LITTLE AFTER THE HELMET SHELL CRACK ON PIECES AND THIS COMPANY DO NOT WANT TO REPLACE IT BECAUSE THEY SAID IS ON 30 DAYS BUT WENT WE PAY WITH CREDIT CARDS THE WARRANTY SHOULD BE 90 DAYS BUT THIS COMPANY DO NOT WANT GET ME THE REPLACEMENT👎👎
I COULD PAY HALF AT LEAST
THE HELMET CRACK AFTER THE 3 MONTHS AND BECAUSE AT THE BOX IT 3YEARS WARRANTY
IT DO NOT SAID ONLY 1 PART OF THE HELMET IT SHOULD BE COVER THE WHOLE PIECE OR SPECIFIED
17 November 2022
Unprompted review
Reply from Store Cyberweld
Thank you for your review. We are sorry to hear about the issue with your helmet shell. Unfortunately, it was well past both 30 and 90 days when you contacted us about the crack in your shell. Your helmet was purchased in May 2022, and you contacted us in December. There is a 2 year warranty on the auto-darkening lens, which covers manufacturer defects or issues with the lens only. Physical damage to a shell is not something that is covered by any manufacturer warranty, unless it is a manufacturer defect. We do often make exceptions within the first 30 days or so, but 7 months would be too long for us to just send a new helmet for free.
Fast shipping and Great customer service
Ordered and it was shipped within 12 to 48 hours. I even had to call customer service because something was missing and that was shipped within 48 hours also. Prices and added bonus were better when compared to other companies. I definitely recommend buying from them.
18 January 2023
Great company to work with
Great company to work with! They have the products I need and ship promptly.
16 January 2023
Welding hood automatic dimmer
Packaged great, and is as described. Took over a month to receive, but it did finally arrive.
16 January 2023
should provide product…
should provide product availability/stock status in item description
16 January 2023
Wicked fast delivery..
Wicked fast delivery....way ahead of expected date. Price was MSRP on Miller factory parts. All good.
14 January 2023
My order is still pending since many…
My order is still pending since many days, no reply from customer care after many mails, dont buy anything from here
12 January 2023
Reply from Store Cyberweld
Thank you for your order and your review. I am sorry that there is an extended backorder by the manufacturer on the product you ordered. The most recent update we received from them is that we should see them the last week of February.
I also searched our email box, and we have responded to all 3 of your emails. Our customer service team sent emails to you on 1/27, 1/31, and 2/6 with status updates and apologies on the extended backorder from Hobart. You should have those responses in your inbox or junk/spam folder. We always do our best to respond to all emails within 1 business day, and I am sorry if something has caused those responses to not reach you.
Once again, we apologize for the unexpected delay, and appreciate your patience.
Great product and fast shipping
13 January 2023
I found the site to be user friendly
I found the site to be user friendly. The variety of products was good and the pricing was great/
15 January 2023
Superb Company
Excellent inventory and the goods are shipped out quickly. We'll done Cyberweld.
19 January 2023
Professional, easy, cheap, and nearly perfect except for...
I've changed my review from a 2 to 4 stars because of miscommunication. After a week from ordering I thought I never got a confirmation email but Cyberweld quickly responded via the original review and told me to check my spam folder and there it was. A very professional and helpful response.
I purchased a Smith Little Torch with a few accessories and saved nearly $50 buying at Cyberweld than jewelry companies for the same product, which is phenomenal. I would have given it 5 stars if not for the shipping. The shipping itself only took a few days which is great, but my order was in the warehouse for a full week before being shipped out which is a little ridiculous in my opinion (ordered 1/31/23 and shipped out on 2/07/23). Aside from that, great
31 January 2023
Unprompted review
Reply from Store Cyberweld
Thank you for your review. Your order number should have been on your final confirmation screen, and an email confirmation should have been in your inbox immediately upon placing your order. You may want to check your spam/junk folder, as confirmation emails are often filtered by email inboxes. If you still do not see your confirmation, please contact us at 888-328-9890 or send an email to info@cyberweld.com so we can try to locate your order with your order number, last name, zip code, or phone number, and provide you with status (& possibly correct any issues there may be with your email address). The initial review request is to review the "pre" order process - things like site navigation, ease of ordering, etc. You will not receive a Trustpilot review request until several weeks after your order. We look forward to hearing from you, and hope you will give us the opportunity to clear up any confusion.
able to find what i needed right away…
able to find what i needed right away with alot of choices from different manufacturers
7 January 2023
Prompt and courteous service.
18 January 2023
Great Communication
Customer Service kept us completely updated on the status of our purchase.
5 January 2023
Fast shipping
Items were ordered friday evening and delivered monday morning to oklahoma. Very fast shipping even for a weekend. And items were priced great. Would definitely recommend and will use again.
6 February 2023
Unprompted review
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