Bandai Namco Entertainment Reviews 7

TrustScore 2.5 out of 5

2.3

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Company details

  1. Video Game Store
  2. Game Store
  3. Gaming service Provider

Information provided by various external sources

Official site. Offers news, game information, screenshots, box art, and links.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Thank you

They have not eneough shame to stop selling shit. In Tekken 8 with stupid animations and weird AI matchmaking they made provocation rather than sport-like spirit.
If you want a lot of wasted time, broken keyboards and eventualy enjuries, you may go play
If you think that by smal chances i find case wrong, feel free to let me know

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Please don't buy kids toys from these…

Please don't buy kids toys from these people, paid £50 for a confirmation gift of a tamagotchi pix and he dropped it within days and the screen cracked. Their response was to just say its not covered under warranty and to contact them if I had any other issues. Not only is it obviously not fit got purpose their attitudes to customer services is extremely poor.

6 June 2023
Unprompted review
Rated 1 out of 5 stars

Terrible Online Shop with Terrible Customer Service

Absolutely horrible experience with this company and their website. From their misadvertised Tales of Vesperia Collectors Edition for Switch that came with a useless disc metal case to their awful store launch for the Elden Ring Collectors Edition and their terrible migration to the new site.

The latest is why I wont use their store front though. I bought the Elden Ring Vinyl boxset with came with 8 records. 2 of the records were missing and a duplicate of 2 we're inside instead. This was a widely spread issue and yet Bandai Namcos answer to all of this was to offer 50% refunds and let us keep a jank set rather then find a way to properly provide us the missing records even if the customer was willing to wait for a resolution. I instead opted for a full refund and to ship the item back. Its been almost 2 weeks and I still have no received even a return label to ship this back nor do I feel like the customer service cares considering its a carousel of reps youll get tossed to half of which don't know whats going on with the situation. Terrible handling and I will not waste another dollar to their online store no matter if they are offering exclusives. One of the most disappointing experiences I've had in both video game and vinyl collecting.

1 October 2022
Unprompted review
Show reviews in all languages. (7 reviews)

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