Storage King Australia Reviews 

Customer service, ease of entry to storage unit,
security

Very professional and friendly.

Customer service is great. Receptionist is awesome. Jade is great. Facilities are clean and easy to use. Price is also affordable.

Staff are very pleasant and explain the terns and conditions very clearly
The access to your belongings is very easy and also very secure

Very helpful very secure storage
Lift access

Helpful staff, pleasant experience

Jordan and her team is great.
Currumbin ❤️❤️❤️❤️🙏🙏🙏🙏🙏🥋🥋
Really really nice people.
Amazing job 🏆🏆🏆🏆

Staff were very helpful and polite.

I've had a space at the Kambah location in Canberra for almost a year now, and recently my mother passed away and as such needed to hang on to the storage space a little longer than expected.

I have to say the staff there have been super accommodating and have gone out of their way to be pleseant, helpfully and understanding... However, the person who called me from their corporate coleections team different story alltogether. He was rude, abrupt, raised his voice at me and had the nerve to tell me I wasn't a paying customer despite having been with them for almost a year. The issue isn't about whether they would get paid but simply a when, due to death certificates and probate taking longer than expected.

Being abnoxious and rude to people who have had a close family member pass away and are dealing with everything that comes with that, is unacceptable and disgusting behaviour especially when it is directly after I assured him a payment would be made within 7 days. Instead of helping to arrange things, payment plans etc this genius decided to have a go at me and tell me I was costing the company money... Disgusting, and something that I will be asking to speak to a manager about firstly, but also writing letters to both consumer affairs and human rights about.

I didn't even get to the part where the light sensors in that section of the facility aren't workimg so I keep having to stop in the dark and find my way back out to the hallway and down the corridor every 7 minutes or so to hit the switch and run back just to do it again 5 min later...

For the dip-stick on the phone, they shouldn't let u speak to the public at all mate, yr a point of contact between company and customer. U make the company look like it's run by scum bags when U speak to CUSTOMERS the way U do.

It's unacceptable, and there is no excuse for it. Yr dealing with people suffering mate specifically people who have suffered a loss... Learn some manners, some etiquette. At the very least when you call up and someone offers u a payment within a few days maybe that not the best time to get on yr high horse and have a go about how they affecting the COMPANY'S bottom line. Two words spring to mind. 1 is "ass" the other one rhymes with "hole".

2 stars, 1 for each of the helpful wonderful staff at the Kambah location. You guys are great keep up the good work, if not for u, it would be no stars at all.

Very safe, tidy and clean storage facility.

We found the staff very helpful in choosing our storage unit. Being able to borrow their van was so helpful!
Clean unit and fair prices.

Very easy to deal with and get the storage unit that suited our needs. Liked the discount for paying yearly

Easy to sign up, well presented and clean facility, very helpful staff, high level of security feeling. Second time using Storage King Hamilton and probably not the last.

The staff are amazing and extremely helpful and they made sure they answered all my questions.
Easy access to the storage shed.

Helpful and friendly staff, everything is easy! Cam goes above and beyond in customer service!

Professional and easy

The team at Storage King Fairfield are outstanding. They are professional, helpful with advice and very kind.