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Storage King Australia - Airport West Reviews 75

TrustScore 4.5 out of 5

4.6

30 Hawker St, 3042 AIRPORT WEST, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

After buying & selling homes we needed temporary storage and were pleasantly surprised how practical and secure these facilities are. The team were very friendly & more importantly helpful in assistin... See more

Company replied

Rated 4 out of 5 stars

Staff were lovely and accommodating and made the sign up process very easy. The units are reasonably priced and they have a good variety of sizes with easy access. As a business owner who frequents th... See more

Company replied

Rated 5 out of 5 stars

Staff went above and beyond helping me get sorted, truck access and extra space at short notice. Lots of access space and dolleys to help you move. Access to a truck was amazing. Overall a great exper... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service and speedy replies and assistance via email and phone calls to organise our storage needs. Kylie was so friendly and helpful in showing me around and the access requirements... See more

Company replied


Company details

  1. #5 of 6 best companies in Self-Storage Facility
  2. #3 of 4 best companies in Automobile Storage Facility
  3. #3 of 4 best companies in Moving Supply Store
  4. #3 of 5 best companies in Packaging Supply Store
  5. #1 of 2 best companies in Records Storage Facility
  6. #5 of 9 best companies in Storage Facility

About Storage King Australia - Airport West

Written by the company

Storage King Australia: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Aussies Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 1800 100 700 or get a free quote online today!

Visit our website: storageking.com.au


Contact info

  • 30 Hawker St, 3042, AIRPORT WEST, VIC, Australia

  • 03 9338 3633

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!

4.6

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy process

Easy process, friendly staff.

10 July 2025
Storage King Australia - Airport West logo

Reply from Storage King Australia - Airport West

Hi Simon, Thank you for the great review!

Rated 5 out of 5 stars

Range of storage units is impressive.

Range of storage units is impressive.
Process to rent a unit was easy and security is paramount. Range of packing products is excellent also.

6 July 2025
Storage King Australia - Airport West logo

Reply from Storage King Australia - Airport West

Thanks for your fantastic feedback, Lisa! We're thrilled to hear that you found our range of storage units and packing products impressive, and that the rental process was smooth. Your security is our top priority, and we appreciate your recognition!

Rated 5 out of 5 stars

Every time I have had contact with the…

Every time I have had contact with the staff at Airport West I have found them to be the extremely helpful.
They have made my experience a pleasurable one.
Always a kind word and always willing to help.

12 March 2025
Storage King Australia - Airport West logo

Reply from Storage King Australia - Airport West

Hi Ian, thank you for your wonderful feedback! We’re thrilled to hear that our team has consistently provided you with a positive experience. Your kind words motivate us to keep delivering exceptional service. Looking forward to welcoming you back soon!

Rated 5 out of 5 stars

yes, very

polite on the phone, clearly advised what we needed to know and easy access, in and out.

28 February 2025
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Reply from Storage King Australia - Airport West

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

We came from Europe and were about to…

We came from Europe and were about to tour Australia and New Zealand.
Unfortunately, our suitcases did not arrive on time, so we had to rent a locker.
The staff at the company were wonderful. They helped us a lot. Thank you very much.
Valdas

13 January 2025
Storage King Australia - Airport West logo

Reply from Storage King Australia - Airport West

Hi Valdas, we’re glad to hear our team could assist you during your travels! We understand how frustrating luggage issues can be, and we're excited you had a positive experience with us. Enjoy your tour of Australia and New Zealand! Safe travels!

Rated 5 out of 5 stars

Excellent Customer Service and speedy…

Excellent Customer Service and speedy replies and assistance via email and phone calls to organise our storage needs. Kylie was so friendly and helpful in showing me around and the access requirements. Thank you 😊

14 October 2024
Storage King Australia - Airport West logo

Reply from Storage King Australia - Airport West

HI Joanne, it is wonderful to hear about your positive experience with our customer service! Kylie will be delighted to know she made a great impression. Thank you for taking the time to share your feedback, and we look forward to assisting you with your storage needs in the future!

Rated 4 out of 5 stars

Staff were lovely and accommodating and…

Staff were lovely and accommodating and made the sign up process very easy. The units are reasonably priced and they have a good variety of sizes with easy access. As a business owner who frequents the site regularly for change over of stock, I wish there was more parking. That said, I have only had to wait a couple of times. Overall, I'm happy I chose Airport west Storage king.

24 September 2024
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Reply from Storage King Australia - Airport West

Thank you for your thoughtful review, Cassie! We're glad to hear our staff made your experience enjoyable and that you appreciate our pricing and unit variety. We understand parking can be a challenge at times and are actively looking for ways to improve. Your feedback is invaluable!

Rated 5 out of 5 stars

Great service and very affordable

From my first enquiry I found Kylie to be very helpful and made the process very easy. I was moving house so I had a lot of stressful things happening and she was a pleasure to deal with. We got the exact space we needed and at a great price. Very happy customer.

26 August 2024
Storage King Australia - Airport West logo

Reply from Storage King Australia - Airport West

Hi Bryan, we're thrilled to hear about your positive experience with Kylie! It's great to know she made your moving process easier during the stressful time. We appreciate your feedback.

Rated 5 out of 5 stars

Storage King, yes indeed !

After buying & selling homes we needed temporary storage and were pleasantly surprised how practical and secure these facilities are. The team were very friendly & more importantly helpful in assisting us with our needs. If you’re looking at storage don’t hesitate it’s a great & perfect solution. Thank you.

5 April 2024
Unprompted review
Storage King Australia - Airport West logo

Reply from Storage King Australia - Airport West

We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.

Rated 5 out of 5 stars

Lovely ladies so helpful and kind to me…

Lovely ladies so helpful and kind to me everytime I book there. Xx

6 February 2024
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Reply from Storage King Australia - Airport West

Thank you for your kind words, Beth! We're so happy to hear that you've had such positive experiences with our team. We look forward to welcoming you back for your next booking!

Rated 1 out of 5 stars

Irresponsible

The worse experience of the year, the most irresponsible people I have ever met, I don't whant start to write all that I have been through with them because it would take hours of my time, am I am really upset, I just want adivise the potential next victim, tose people are not worth your money, explore all your options before try them.
One star is to much. They haven't tried to help me at all, they was iven disrespectful.

6 February 2024
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Reply from Storage King Australia - Airport West

Hi Edivania, thank you for bringing this to our attention. We’re sorry you had a less than perfect experience with Storage King. Our staff had tried to assist as best as they could. Having said that, please feel free to reach out to us, should you wish to discuss anything further.

Rated 4 out of 5 stars

Most responsive

14 December 2023
Storage King Australia - Airport West logo

Reply from Storage King Australia - Airport West

Hi Lynn, Thank you for the positive feedback!

Rated 1 out of 5 stars

My truck had to wait 4 hours to get…

My truck had to wait 4 hours to get access to the driveway as another truck was unloading and initially told us he would only be 40 minutes we arrived at 12.30 and didn't get access till after 4.30. I was paying 180$ per hour to the removelist company this put stress in myself which put me out of pocket but on the removilist as they had other jobs that day which as a result of this they had to cancel the other job and I had to still pay for them sitting at your facilities waiting doing nothing for 4 hours

10 April 2023
Storage King Australia - Airport West logo

Reply from Storage King Australia - Airport West

Hi Kim, thank you for posting a review and we’re sorry to hear that your experience did not meet your expectations. Your feedback helps us identify areas where we can improve, ensuring we always maintain our high levels of customer service.

Rated 5 out of 5 stars

They have been good to me from day 1…

They have been good to me from day 1 and if you have a problem they will try and help you out.

15 February 2023
Storage King Australia - Airport West logo

Reply from Storage King Australia - Airport West

Thanks for the great review. It is a pleasure to be of service.

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