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Storage King New Zealand Reviews 2,664

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally friendly, helpful, and accommodating, often going above and beyond to assist with various needs. The service provided is frequently described as efficient, safe, and secure, with many appreciating the smooth and easy user experience, especially during stressful moving situations. Reviewers also highlight the cleanliness and security of the facilities, noting them as well-maintained and pest-free. However, some customers also noted occasional issues, such as an elevator not working, which caused inconvenience. A few people mentioned difficulties with online registration and communication breakdowns, where appointments were not properly relayed to management, leading to wasted time.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, friendliness, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the helpfulness and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process easy,... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Facilities

Customers consistently note positive experiences with facilities. Many reviewers praise the cleanliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Storage King Grey Lynn are always finding ways to accommodate storing my boat. Nothing is a problem for them which is very refreshing and rare these days. They even stopped two women... See more

Company replied

Rated 5 out of 5 stars

People working there are extremely nice helpful and my experience has been very positive. Office ladies awesome.. they took notice that I was moving places and prepared a gift basket for me that was s... See more

Company replied

Rated 5 out of 5 stars

We were in a time-sensitive situation and the team at Dunedin went above and beyond to help us out. They were so kind and accommodating and offered solutions which made a stressful time so much easi... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from a friendly and helpful team. They offered me a great solution for my storage requirements and also responded to an issue with my unit quickly and resolved it within... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King New Zealand

Written by the company

Storage King New Zealand: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across New Zealand. With friendly self-storage facilities located across major cities in the North and South Islands, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Kiwis Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local New Zealand team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 0800 220 210 or get a free quote online today!

Visit our website: storageking.co.nz


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!


4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Awesome Sauce

The team at the Riccarton sight are Awesome so friendly and easy to chat to as well as knowledgeable and easy going definitely recommend them also they all love dogs 😁
Big bonus as our boy comes with us almost everywhere he can

8 April 2026
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Reply from Storage King New Zealand

Thanks for the fantastic review, Josh! We're glad to hear you had such a positive experience with our team. We appreciate your recommendation and look forward to seeing you both again soon!

Rated 5 out of 5 stars

Very helpful and obliging

Very helpful and obliging
Needed storage at short notice and can’t fault the staff who made the process easy
Many thanks Anne

7 April 2026
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Reply from Storage King New Zealand

Thank you, Anne! It is wonderful to hear our team made your storage experience seamless. Your kind words motivate us to keep providing excellent service. We appreciate your feedback!

Rated 5 out of 5 stars

Great all round

Great customer service. Would recommend 100%. Friendly helpful and accommodating. Good communication and efficient, everything was explained thoroughly. Am very happy with storage unit. Just right for my needs. It's safe, dry and accessible. Would

14 April 2026
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Reply from Storage King New Zealand

Thank you, Ruth! It is wonderful to hear you had a great experience with our team. Providing excellent service and meeting your storage needs is our top priority. We appreciate your recommendation and look forward to serving you again in the future!

Rated 5 out of 5 stars

Wonderful Service!

Amazing customer service!!
Highly recommend to all 🤗

Thanks Storage King NZ

14 April 2026
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Reply from Storage King New Zealand

Thanks for the great review, Silvia. It is a pleasure to be of service.

Rated 4 out of 5 stars

Staff were very helpful on site

Staff were very helpful on site. However, having head office off shore made changing the moving in date difficult with time zone differences. It would havd been so much easier if the staff on site were able to change the date by one day as the deposit and balance had already been paid.

7 April 2026
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Reply from Storage King New Zealand

Thank you for your feedback, Nicola! We're glad to hear our staff were helpful. We understand the challenges with time zones and appreciate your suggestions for improving our processes. Your insights help us serve our customers better.

Rated 5 out of 5 stars

Absolutely delightful reception staff

Absolutely delightful reception staff. Such a relief to have secure,tidy, neat, well organised storage sorted now. Easy to access. Professional. Safe.

13 April 2026
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Reply from Storage King New Zealand

Hello Marcela, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. Very clean and tidy complex making it easy to navigate around the area. Storage pricing is okay for the unit sizes.

15 March 2026
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Reply from Storage King New Zealand

Hello Noel, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Great customer service

Great customer service - friendly and very helpful. Nothing was a bother- a great example of pleasing the customer- well done Rosedale team

7 April 2026
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Reply from Storage King New Zealand

Thanks for the great review, Derek. It is a pleasure to be of service.

Rated 5 out of 5 stars

Staff very helpful when I was remiss in…

Staff very helpful when I was remiss in setting up code for entrance and Movers were waiting at gate, no staff on site but staff helped set up code remotely! All good after that.

28 March 2026
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Reply from Storage King New Zealand

Thank you for your wonderful feedback, Jan! We're glad to hear that our team was able to assist you promptly and ensure everything went smoothly. Your satisfaction is our priority, and we appreciate your recognition of our staff's efforts.

Rated 5 out of 5 stars

Super helpful team

Super helpful team who made a very stressful move day a successful one! The staff member I dealt with went above and beyond to ensure that I had everything I needed right before closing time. Fantastic customer service and I would highly recommend.

29 March 2026
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Reply from Storage King New Zealand

Thank you, Tori! We're thrilled to hear our team made your move smoother. Providing exceptional customer service is our priority, and it's great to know we could help you during such a stressful time. We appreciate your recommendation!

Rated 4 out of 5 stars

We did view a unit before hand to see…

We did view a unit before hand to see what size we needed and once we had done that the rest was easy and the staff were friendly and helpful .

25 March 2026
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Reply from Storage King New Zealand

Hello Sarah, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

First time

Great concept - easy to navigate. On line rego is not altogether simple to navigate for grey heads. Staff very helpful.

31 March 2026
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Reply from Storage King New Zealand

Thanks for your feedback! We're glad to hear you found our concept easy to navigate and that our staff were helpful. We appreciate your input on the online registration process and will continue to work on making it more user-friendly for everyone.

Rated 5 out of 5 stars

The customer service was just top notch…

The customer service was just top notch absolutely awesome.

The storage unit that was quoted for us as per our discussion was perfect size for the amount of gears.

Just all in all was a great experience and would highly recommend to others.

18 March 2026
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Reply from Storage King New Zealand

Thank you for your fantastic review, Scobie! We're excited to hear that our customer service met your expectations and that the storage unit was just right for your needs. Your recommendation is greatly appreciated and we look forward to serving you again!

Rated 5 out of 5 stars

Explained the process

Explained the process, and change sheds at the last moment.

17 March 2026
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Reply from Storage King New Zealand

Thanks for the awesome review, Kay! We're glad to hear our team made the process smooth for you and accommodated your last-minute needs. Your satisfaction is our priority, and we appreciate your support!

Rated 4 out of 5 stars

Very helpful very clean

Communication , respectful, clean etc only thing it lacks is 24/7 access for customer everything else perfect

18 March 2026
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Reply from Storage King New Zealand

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

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