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Stoov Reviews 

17,105
•
TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

Good product. good battery and quite well thought out. But do NOT!! buy the cover made of WOOLLY material. It sheds abnormal amounts of these "hairs". It cannot be cleaned. The material is not suitabl... See more

Company replied

Rated 4 out of 5 stars

I was Bought a homely (looks like a hot water bottle) for a gift and thought that my normal phone charger would charge the bottle. But it’s not made clear on purchase that it does need a 30watt cha... See more

Company replied

Rated 5 out of 5 stars

My big hug has been a really useful way of keeping heating costs down and keeping me warm. It’s a really well-made product. and the teddy fabric is holding up well. If I had one piece of feedback, it... See more

Company replied

Rated 5 out of 5 stars

Finally a heating product that works. I've bought microwave products that are no better than a wheat bag. Hot water bottles aren't particularly safe and you're meant to replace them somewhat regul... See more

Company replied


Company details

  1. Heating Equipment Supplier
  2. also in
  3. Decoration and Interior Design Store

About Stoov

Written by the company

We warm people, not the planet

Artboard design Artboard design Artboard design

About us


Welcome to the warm side! Since 2014, Dutch B-Corp and experts in personal warmth Stoov, have been keeping 1.5 million Stoov'ers cosy and comfortable with our range of infrared warmables. We know that warmth is personal and everyone experiences it differently depending on your gender, you're age, your lifestyle and the change of the seasons. We know that comfort needs vary throughout the course of the day, the month and your life which is why we have redefined personal warmth as you know it. Our warmables provide cosy comforting warmth for wherever and whenever you need. The warmth revolution is here. Warmth, your way! Will you join?

stoov.com

Shop our collections:


Homey Electric Hot Water Bottle Ploov Heated Cushions Big Hug Heating Pads Kokoon Huge Hug

Benefits

Stoov Icons Cordless up to 14 hours
Stoov Icons Energy saving
Stoov Icons Warmth up to 58°
Stoov Icons 30 day return policy

Contact info

Warmth your way

Discover all our warmables on Stoov.com

4.3

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.3

All reviews

(17,105)

2,108 reviews in the last 12 months

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Rated 4 out of 5 stars

Product is very good

Product is very good, feels amazing and has good size to snuggle completely under the blanket. Company was very polite when I asked something about my order situation and I had quick reply from them. Only criticism I have that battery feels heavy to carry with and I hope if it could make smaller in future, but I do love that blanket is portable

27 January 2026
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Reply from Stoov

Thank you so much for sharing your experience! We're delighted to hear you're enjoying your Stoov and that our team could assist you quickly. Your feedback about the battery is appreciated and will help us as we continue to improve. Wishing you many cosy moments ahead. Warm regards, Stev | Stoov

Rated 5 out of 5 stars

Amazing for neck, head and back pain

I am absolutely in love with my heated cushion. I have suffered with chronic neck issues for 15 years, and this has been an absolute game changer! It helps soothe and ease my neck better than anything else I've tried.
The customer service is also absolutely fantastic. I had a slight issue, contacted them on WhatsApp, had a reply within minutes and everything sorted straight away. I cannot praise this company enough. (So much so that I'm now eyeing up the heated blanket 😁)

27 January 2026
Unprompted review
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Reply from Stoov

Thank you so much for sharing your experience! We're thrilled to hear that your Stoov is making such a difference for you and that our team could help you quickly when you needed it. Your comfort and happiness mean the world to us. Enjoy every cosy moment with your Stoov – and we’re excited for you to discover even more warmth in the future!

Warm regards,
Stev | Stoov

Rated 5 out of 5 stars

Lives up to our expectations

Lives up to our expectations, easy to use and recharge, in daily use for a cold mortal!

28 January 2026
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Reply from Stoov

We're so glad your Stoov is making a real difference and fitting seamlessly into your daily routine. Stay cosy and enjoy every warm moment! Warm regards, Stev | Stoov

Rated 5 out of 5 stars

Outstanding customer service and fast refund

I bought a Stoov heated blanket as a Christmas gift. Unfortunately, it wasn’t quite suitable for the person I got it for, so I needed to arrange a return.

Even though the product wasn’t the right fit in this case, I’m leaving this review because Stoov’s customer service was genuinely fantastic. The process was smooth, clear, and hassle-free, and the refund was processed incredibly quickly.

If only all companies handled returns like this professional, efficient, and stress-free. Highly recommended based on the excellent service alone.

17 January 2026
Unprompted review
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Reply from Stoov

Thank you so much for sharing your experience. We’re delighted to hear our team could make the return process easy and quick for you, even though your Stoov wasn’t the perfect match this time. Your kind words about our service mean a lot to us. If you ever need anything in the future, we’re always here to help.

Warm regards,
Stev | Stoov

Rated 5 out of 5 stars

Wife loves it

Wife is always cold so bought one of the heated cushions. Works well, she pretty much has it glued to her butt during the winter months, especially as we both work from home (and I'm Yorkshire)

21 October 2025
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Reply from Stoov

We’re so glad to hear your Stoov is keeping your wife cosy through those chilly work-from-home days! It’s wonderful knowing it’s become such a favourite in your home. Wishing you both many more warm and comfortable moments together.
Warm regards,
Stev | Stoov

Rated 1 out of 5 stars

Disappointed and confused

Disappointed and confused. Received my big hug and it’s less effective than sitting on a warm towel off the radiator. Apparently it’s not faulty, working as intended with ‘subtle heat’? What nonsense. Returning and unfollowing.

22 January 2026
Unprompted review
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Reply from Stoov

Hi Donna,

Thank you for taking the time to share your experience. We understand how frustrating it is when warmth feels underwhelming or does not come across as expected. The way heat is experienced can differ greatly from person to person. Sensitivity to cold, circulation, and what someone considers comforting warmth all play a role in how heat is perceived. What feels pleasantly warm to one person can feel barely noticeable to another.

If this experience does not suit you, you are of course welcome to return your order via our return portal. Our customer care team is available to help if needed.

Warm regards,

Myron | Stoov

Rated 5 out of 5 stars

Ploov: Speedy delivery and superb product!

Such speedy delivery! Ploov arrived within 24 hours. High quality product and lovely fabric (light grey felt). Absolutely love it not just for warmth and comfort but to aid injury and recovery. Blanket next! Friends use and I have recommended. Just lovely!

22 January 2026
Unprompted review
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Reply from Stoov

Thank you so much for sharing your wonderful experience! We're delighted that your Stoov arrived so quickly and is bringing you comfort and support. It’s fantastic to hear you’re already recommending us to friends. Wishing you many cosy moments ahead – and we hope you enjoy your next Stoov addition just as much!
Warm regards,
Stev | Stoov

Rated 4 out of 5 stars

Great products

Great products, had a minor tech issue with the websites currencies but they sorted it

20 January 2026
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Reply from Stoov

Thank you for sharing your experience! We're delighted everything was sorted quickly and that you're enjoying your Stoov. Wishing you lots of cosy moments ahead.

Warm regards,
Stev | Stoov

Rated 5 out of 5 stars

Great product to keep warm.

I got a Stoov blanket for my wife, she loves it.
It was a good size and the temperature’s perfect.

The ordering was straight forward and delivery quick.

21 October 2025
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Reply from Stoov

Thank you for sharing your experience with us, we are happy to read that your wife loves the warmth of Stoov!

Wishing you many more cosy moments :)

Myrthe | Stoov

Rated 5 out of 5 stars

Purchased for a Christmas gift for…

Purchased for a Christmas gift for partner. Within a days few ordered a second one for myself.

Wish I gone for the usb charger editions on both. When I need to upgrade I will.

19 January 2026
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Reply from Stoov

It’s fantastic to hear you enjoyed your Stoov enough to get a second one! We’re glad you’re thinking ahead about the USB charger edition for next time. Wishing you and your partner lots of cosy moments. Warm regards, Stev | Stoov

Rated 5 out of 5 stars

Tremendous products

These really are useful every winter. We now have several different models and they get used all the time. They give great controllable heat which often negates the need to turn on the central heating.

19 January 2026
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Reply from Stoov

Thank you so much for sharing your experience! We're delighted to hear how much comfort and warmth your Stoov brings you each winter, and that it's making a real difference in your home. Wishing you many more cosy moments ahead.

Warm regards,
Stev | Stoov

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Lovely products which usually work really well but when a new cushion I bought wasn't charging properly the customer service team were great at diagnosing the problem and quickly sending out a new battery. Great result

15 January 2026
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Reply from Stoov

Thank you so much for sharing your experience! We're delighted our team could help you get back to enjoying your Stoov without delay. Your satisfaction means the world to us, and we hope your Stoov brings you plenty of comfort.

Warm regards,
Stev | Stoov

Rated 1 out of 5 stars

Disappointing products...

Disappointing products.... Bought the planket but it seems to only warm on spot and not the blanket so useless...

17 January 2026
Unprompted review
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Reply from Stoov

Hallo Anders,

Thank you for sharing your experience. We are sorry to hear that you are disappointed. Our blanket contains a built-in heating element that provides targeted, infrared warmth.

The heating area is intentionally not spread across the entire blanket, but it is designed to be large enough to keep you comfortably warm when used as intended. The warmth builds up gradually and is usually felt best after about ten minutes. As warmth is a personal experience, it can feel different for everyone. If it does not suit your preference, you can make use of our return portal.

Warm regards,

Myron | Stoov

Rated 5 out of 5 stars

Great customer service!

lovley products and great quality. Stoov customer service is excellent as we did have a problem with our heating element however, they replace the faulty part straight away and in Valerie was very helpful!

16 January 2026
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Reply from Stoov

Thank you so much for sharing your experience! We're delighted our team could help quickly and that you're enjoying your Stoov. If you ever need anything else, we're always here for you.

Warm regards,
Stev | Stoov

Rated 4 out of 5 stars

Nice

Nice, but not quite as expected. The controls are actually quite a big chunky box with a second switch in addition to the one you see in the adverts. Makes it feel a bit cheap and makes it less snuggly

1 December 2025
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Reply from Stoov

Thank you for sharing your thoughts and for giving your Stoov a try. We appreciate your honest feedback and hope you continue to enjoy the cosy warmth it brings. If you ever have questions or need support, we're here for you.

Warm regards,
Stev | Stoov

Rated 5 out of 5 stars

Great product and comfortable pillow

Great product! Very good quality and the heat from the pillow last long (thanks to the bigger battery) and it is comfortable to use. I had the pillow for nearly 2 months and it is great.

10 December 2025
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Reply from Stoov

Thank you so much for sharing your experience! We're delighted to hear that your Stoov is bringing you lasting comfort and warmth. It's wonderful to know it's become a valued part of your daily routine. Enjoy every cosy moment!
Warm regards,
Stev | Stoov

Rated 5 out of 5 stars

Service

Very good service

16 January 2026
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Reply from Stoov

Love this feedback! Thanks for sharing your experience. Warm regards, Stev | Stoov

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, nice a Toasty and keeps toes warm all night!

15 January 2026
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Reply from Stoov

So glad your Stoov is bringing you comfort and warmth! Wishing you many cosy nights ahead. Warm regards, Stev | Stoov

Rated 5 out of 5 stars

Ideal localised warming for the cold weather

Performed exactly as advertised. Set up/assembly instructions commendably clear. In use daily during the coldest days. Varying heat output ideally adjustable. Would buy again.

14 January 2026
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Reply from Stoov

Thank you so much for sharing your experience! We're delighted to hear your Stoov is making a real difference during the colder days and that everything was easy to get started with. Enjoy the warmth and comfort every day.

Warm regards,
Stev | Stoov

Rated 5 out of 5 stars

STOOV is the best

Nice warm chair inlay for home and camping. Quick delivery and excellent support.

8 January 2026
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Reply from Stoov

Thank you for your wonderful feedback! We're delighted to know you're enjoying your Stoov and that everything met your expectations. Wishing you many cosy moments ahead.

Warm regards,
Stev | Stoov

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