Banner for Stoov

Stoov Reviews 

17,105
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Good product. good battery and quite well thought out. But do NOT!! buy the cover made of WOOLLY material. It sheds abnormal amounts of these "hairs". It cannot be cleaned. The material is not suitabl... See more

Company replied

Rated 4 out of 5 stars

I was Bought a homely (looks like a hot water bottle) for a gift and thought that my normal phone charger would charge the bottle. But it’s not made clear on purchase that it does need a 30watt cha... See more

Company replied

Rated 5 out of 5 stars

My big hug has been a really useful way of keeping heating costs down and keeping me warm. It’s a really well-made product. and the teddy fabric is holding up well. If I had one piece of feedback, it... See more

Company replied

Rated 5 out of 5 stars

Finally a heating product that works. I've bought microwave products that are no better than a wheat bag. Hot water bottles aren't particularly safe and you're meant to replace them somewhat regul... See more

Company replied


Company details

  1. Heating Equipment Supplier
  2. also in
  3. Decoration and Interior Design Store

About Stoov

Written by the company

We warm people, not the planet

Artboard design Artboard design Artboard design

About us


Welcome to the warm side! Since 2014, Dutch B-Corp and experts in personal warmth Stoov, have been keeping 1.5 million Stoov'ers cosy and comfortable with our range of infrared warmables. We know that warmth is personal and everyone experiences it differently depending on your gender, you're age, your lifestyle and the change of the seasons. We know that comfort needs vary throughout the course of the day, the month and your life which is why we have redefined personal warmth as you know it. Our warmables provide cosy comforting warmth for wherever and whenever you need. The warmth revolution is here. Warmth, your way! Will you join?

stoov.com

Shop our collections:


Homey Electric Hot Water Bottle Ploov Heated Cushions Big Hug Heating Pads Kokoon Huge Hug

Benefits

Stoov Icons Cordless up to 14 hours
Stoov Icons Energy saving
Stoov Icons Warmth up to 58°
Stoov Icons 30 day return policy

Contact info

Warmth your way

Discover all our warmables on Stoov.com

4.3

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(17,105)

2,108 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My daughters gifted me a huge hug…

My daughters gifted me a huge hug blanket for Christmas, very very disappointed , only a section of blanket heats, very difficult to charge battery, really not worth the price at all .

26 December 2025
Unprompted review
Stoov logo

Reply from Stoov

Thank you for sharing your feedback. I am sorry to hear that the experience with the Stoov did not meet your expectations.

Our blankets are designed to provide targeted infrared warmth rather than heating the entire surface. This is a conscious design choice to create the best balance between warmth, battery performance, and usage duration.

If the Stoov was purchased recently and is still within the return period, our customer care team will gladly help arrange a return. They are also happy to help look at whether another Stoov might suit your needs better.

Thank you again for taking the time to share your experience.

Warm regards,
Myrthe | Stoov

Rated 4 out of 5 stars

Heats well

Heats well, for an extended period of time.

2 March 2026
Stoov logo

Reply from Stoov

Thanks for sharing your experience! So glad your Stoov keeps you cosy for as long as you need. Enjoy every warm moment. Warm regards, Stev | Stoov

Rated 3 out of 5 stars

Seat pad is nice and warm but the…

Seat pad is nice and warm but the design is not thought through as it will not stay put on the chair with the single elastic tie cord and it being top heavy with the battery pack it falls off my office chair constantly. Customer services provided little help or advice on the issue.

5 March 2026
Stoov logo

Reply from Stoov

Thank you for your feedback. Great to hear that the warmth is working well for you.

The elastic cord on the back is designed to go around the chair so the Stoov can be secured in place. The slider on the cord can be used to tighten it. In some cases, it also helps to wrap the cord around the back of the chair twice, if the chair allows it, which often keeps it more firmly in position.

We also appreciate your comment about the support you received. We will take this feedback on board and look into whether we can provide clearer tips or visual guidance to help customers attach it more easily.

Warm regards,
Myrthe | Stoov

Rated 5 out of 5 stars

Nice but expensive

A nice product, purchased as a gift for someone who works from home. Don’t think it’s been used much though

22 October 2025
Stoov logo

Reply from Stoov

Thank you for choosing your Stoov as a thoughtful gift! We hope it brings plenty of comfort and warmth whenever it’s needed. If you ever have questions or need tips, we’re always here to help. Warm regards, Stev | Stoov

Rated 5 out of 5 stars

Love my stoov products

Love my stoov products. I have 2 cushions, a big scarf thing with pockets and 2 large seat cover things. I find them to be very good quality.
Really wanted to get the shorter scarf for my mum, who is small, but you seem to have stopped making these?
I love the minimal recyclable packaging that the products come in aswell.

2 March 2026
Stoov logo

Reply from Stoov

Thank you so much for sharing your experience and for being such a loyal Stoov fan! We're delighted to hear how much you enjoy your Stoov and that the quality and packaging have made a difference for you. We truly appreciate your feedback about the shorter scarf and will pass it along to our team. Wishing you and your mum many cosy moments ahead.

Warm regards,
Stev | Stoov

Rated 5 out of 5 stars

bought rectangular cushion keeps me toasty

I bought a rectangular cushion in green. It has made such a difference and keeps me warm and toasty.

23 February 2026
Stoov logo

Reply from Stoov

So glad to hear your Stoov is bringing you extra comfort! Wishing you many more cosy moments ahead.
Warm regards, Stev | Stoov

Rated 4 out of 5 stars

Bought the Homey3

Bought the Homey3 as my wife needs the heat thoughout the night, paid the extra for the pro 50w battery.
It's a great product, and it was delivered quickly.
I've just knocked one star off as Stoov have decided that they know best and the Homey3 will turn itself down on it's own. That was not made clear in the item description, and it's not what I want it to do.
Other than that, it's the best hot water bottle we've owned

19 December 2025
Stoov logo

Reply from Stoov

Thank you so much for sharing your experience and for choosing your Stoov to keep your wife warm through the night. We're glad to hear you appreciate the quick delivery and the comfort it brings. We understand your feedback about the automatic temperature adjustment and will make sure to pass this on to our team. Wishing you both many cosy nights ahead!

Warm regards,
Stev | Stoov

Rated 5 out of 5 stars

Great product

Great product, retains the heat well

24 February 2026
Stoov logo

Reply from Stoov

Thanks so much for sharing your experience! We're delighted to know your Stoov is keeping you cosy. Enjoy every warm moment.

Warm regards,
Stev | Stoov

Rated 4 out of 5 stars

Good service

23 February 2026
Stoov logo

Reply from Stoov

Thanks so much for your feedback! We’re glad you had a positive experience. Enjoy your Stoov!
Warm regards,
Stev | Stoov

Rated 5 out of 5 stars

A whole body warmth and relaxation experience. 😊

I debated with myself for sometime about purchasing a Stoov. My main concern was how heavy would it be! For me,this was important,as I am used to wearing shawls/large scarves when I sit watching tv,listening to pod casts,music and reading; as I feel the cold so much,yet dislike too high a room temperature. My Stoov arrived and we are together; we have bonded...whenever I sit down! Very close,snug,with a warmth that permeates and relaxes my body! "A body investment." Using the sleeves,resembles a lose cost and this enables me to move around,get a coffee,answer the door..and stay snug. No bulk,so moving is not an issue! Being able to pre- heat it is such an asset. Usually I keep the heat temperature on number one,so it lasts for some time. When I travel, Stoov comes to!! And sorry ,I don't like sharing....although I do!
Beautifully made,soft and fleecy...wonderful! A perfect way to relax,(or work) and feel comfortably warm...less stress too.

23 February 2026
Stoov logo

Reply from Stoov

Thank you so much for sharing your experience and for trusting us with your comfort. It’s wonderful to hear how your Stoov has become such a valued part of your daily routine, bringing warmth and relaxation wherever you go. We love knowing it fits seamlessly into your lifestyle and helps you feel cosy and at ease, whether you’re at home or on the move. Wishing you many more moments of comfort and relaxation with your Stoov!

Warm regards,
Stev | Stoov

Rated 5 out of 5 stars

Lovely item, great delivery

Delivery was quick, packaging great though I had to get it hidden pretty quickly as it was a Christmas present! The item itself is so lovely, a really great investment. My Mum uses it so much, particularly when she gets up on cold mornings.

8 January 2026
Stoov logo

Reply from Stoov

Thank you so much for sharing your experience! It’s wonderful to hear your mum is enjoying the warmth and comfort of her Stoov, especially on those chilly mornings. We’re delighted the delivery and packaging made things easy for you. Wishing you both many more cosy moments ahead.

Warm regards,
Stev | Stoov

Rated 5 out of 5 stars

Bought a pillow and lost the charger…

Bought a pillow and lost the charger for it. I couldn't order the right charger for my country on their website so I contacted their support. They then sent one to my house free of charge! Absolutely amazing support and a wonderful product! They even responded to my e-mail on a Sunday! Would give you more than 5 stars if I could!

28 December 2025
Unprompted review
Stoov logo

Reply from Stoov

Thank you so much for sharing your experience! We're delighted to hear our team could help you quickly and make sure you could keep enjoying your Stoov without interruption. It's wonderful to know our support made a difference for you. Wishing you many more cosy moments ahead.
Warm regards,
Stev | Stoov

Rated 1 out of 5 stars

By far the most over hyped product I purchased

By far the most over hyped and over priced product I bought. Fabric is good quality but batery time and heating are just mediocre, 310 euros for a blanket and a buyote, with lame experience overall is just crazy. Great job for the marketing and product placement, but this is basically a scam...

5 December 2025
Unprompted review
Stoov logo

Reply from Stoov

Thank you for your feedback. We are sorry that your experience did not meet your expectations. Our infrared warmth is designed to feel gradual and comfortable rather than short and intensely hot. For the best result, use it in close contact with your body so you can experience a satisfying warmth.

If you suspect that something is not performing as it should, please contact our customer care team. We are happy to look into this with you.

Warm regards,
Myrthe | Stoov

Rated 5 out of 5 stars

Best thing I have EVER bought

Best thing I have EVER bought! I got me and my mum them as our boiler broke and we were waiting for it to be fixed so while we waited we had these … they were fantastic we literally only used them and a blanket each in the middle of winter and were perfectly fine!

20 February 2026
Stoov logo

Reply from Stoov

We’re so glad your Stoov brought you and your mum comfort when you needed it most. It’s wonderful to hear it made those cold days a little easier. Wishing you both many more cosy moments ahead! Warm regards, Stev | Stoov

Rated 5 out of 5 stars

Hotty botty without the faff.

I'm reviewing the hot water bottle, given to me for my birthday. I requested it having seen it at John Lewis.
This is a lovely easy to use item, warms up nicely and does not get scalding hot like hot water bottles and heat wraps, the latter often feeling damp and losing efficacy.
Battery life on my Stoov is 2 hours but charges quickly.
Perfect for Snurdling! ( adj/ to make a nest in bed and cosy down)
I'm often found snurdling with my Stoov.

18 February 2026
Stoov logo

Reply from Stoov

Thank you so much for sharing your experience and for choosing your Stoov as a birthday treat! We're delighted to hear it's bringing you comfort and making your cosy moments even better. It's wonderful to know you're enjoying the warmth and convenience. Wishing you many more relaxing and snuggly times ahead. Warm regards, Stev | Stoov

Rated 5 out of 5 stars

Great service from the company and a…

Great service from the company and a lovely purchase of the Stoov blanket ,cosy

11 February 2026
Stoov logo

Reply from Stoov

Thank you so much for your kind words! We're delighted you’re enjoying your Stoov and that everything went smoothly. Stay cosy and enjoy every moment.
Warm regards,
Stev | Stoov

Rated 5 out of 5 stars

Amazing service

Amazing service. It arrived the next day.This is the second product I've bought. It was a present and they love it.

11 February 2026
Stoov logo

Reply from Stoov

Thank you so much for coming back to us and for sharing the warmth with others! We’re delighted your Stoov made such a great gift. Wishing you and your loved ones lots of cosy moments ahead. Warm regards, Stev | Stoov

Rated 5 out of 5 stars

One of my favourite purchases!

My boss had bought Stoov heated seat covers for our office and they are so comfortable that we got another for when we are working from home. It’s great as saves us putting the heating on as much and is bliss for a sore back too. Happily recommending this to everyone.

10 February 2026
Stoov logo

Reply from Stoov

Thank you so much for sharing your experience! We're delighted to hear how much comfort and warmth your Stoov brings both at work and at home. It's fantastic to know it's making a real difference for you and those around you. Enjoy every cosy moment!
Warm regards,
Stev | Stoov

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look