Matt was a great help in getting my tile from another warehouse. He helped with a sample tile so I could be sure the colors were correct. Matt also coordinated an early pick up time for me which mad... See more
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High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!
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Pleasant Valley Road 25383, 20152, Chantilly, United States
Asks customers to review
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Replied to 90% of negative reviews
Typically replies within 1 week
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Ana rojas was great to work with and got my order to me quickly!

Reply from Stone Tile Depot
Ana was wonderful, so helpful and so efficient. I also appreciated the delivery service being accomodating and giving a reasonable window (not expecting my client to be in all day!)

Reply from Stone Tile Depot
I had an issue with website, but it was solved via chat in minutes, with minimum actions.

Reply from Stone Tile Depot
Great experience! Ana was so friendly and helpful from start to finish!

Reply from Stone Tile Depot
Ana has been great. I am looking forward to ordering more tile from her very soon.

Reply from Stone Tile Depot
Ana was SO helpful from start to finish! We have not installed the tile yet, but it will surely look beautiful in our bathroom!

Reply from Stone Tile Depot
I taught customer service for 30 years. Your team is excellent. You made the process easy and quick and you answered all my questions. I may be ordering more tile very soon..
Thank you.

Reply from Stone Tile Depot
Ana was amazing. She answered every question. Ana me feel confident with my purchase.

Reply from Stone Tile Depot
Ana was so very helpful when we had the wrong item sent. She solved the problem for us quickly. She is always available when I call. If she is on another call, she returns my call right away.
The stone tile we ordered for our customer is beautiful and of good quality. Our customer is very pleased. Thank you

Reply from Stone Tile Depot
Responsive virtual service to place the order.

Reply from Stone Tile Depot
Very responsive and personal service.

Reply from Stone Tile Depot
I haven’t received my order, but I have had excellent customer service with this order…we have revised our selection and quantity multiple times as our design plans have evolved, and Victor never failed to follow up and graciously revise the order for me!

Reply from Stone Tile Depot
Great customer service! I have ordered from this company multiple times. They have great prices, and a good selection. The tile arrives intact. The last order I placed, they went above and beyond recognizing that the tile I ordered was actually a paver instead of a floor tile. They called and emailed to confirm before they shipped it out. Sure enough I ordered the wrong thing, they took the time to look up the tile I had ordered previously, made sure the right one was then ordered and made the change order really simple. I appreciated them going the extra mile to avoid the headache and cost of me ordering/receiving the wrong tile.

Reply from Stone Tile Depot
Victor was very helpful and communication was great. First time ordering from them and will again!
Looking forward to using their beautiful products again!

Reply from Stone Tile Depot
Very pleased with the quality of the tiles. Shipped securely with no breakage.

Reply from Stone Tile Depot
Very fast shipping and beautiful stone pebble tiles. we put this in a small bathroom floor installation and it turned out so nice! It looks like a beach in Bali.

Reply from Stone Tile Depot
Ordering was a breeze! Victor helped me get the best price for the tiles needed for a master bathroom remodel. Everything shipped quickly and was exactly as pictured. I will definitely order from Vitor for my next project.

Reply from Stone Tile Depot
Ana has been very helpful setting me up as a new customer!

Reply from Stone Tile Depot
Prices are higher than competitors but good customer service

Reply from Stone Tile Depot
Excellent customer service from Victor! I ended up going a different route altogether and am doing hardwood floors, but Victor was so helpful in my decision process (even though I didn’t end up purchasing anything!) that the next time I need stone, he’ll be the very first person I call!

Reply from Stone Tile Depot
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