The reviews are all true. A company whose Customer Service is exemplary. Ordered a Yeti Tundra 45 & Yeti ice (what a cooler)online Tuesday morning, arrived Wednesday morning. Along with a hand writte... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Looking for a big green egg book for a beginner as a gift. Contacted Stones Boatyard Big Green Egg for advice - dispatched same day and arrived hours later. Super fast unparalleled service and my go t... See more
Company replied
Stones Boatyard was the only place online, anywhere, I could find a Yeti Rambler Travel Mug in the colour I wanted to match others I have in the range. First class personal service and super fast de... See more
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Yet another last minute gift problem solved by Stones Boatyard Yeti shop. Delivered within hours and a very happy 21st birthday for the recipient who received a gorgeous shocking pink yeti wine cooler... See more
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Company details
Written by the company
At Stones Boatyard, we blend a love for the outdoors with two unrivalled brands: YETI for premium outdoor gear, and Big Green Egg for world-class outdoor cooking. From rugged YETI coolers and drinkware to the iconic Big Green Egg BBQs and accessories, our extensive range is perfect for adventurers and food lovers alike. Whether you’re gearing up for your next trip or creating the ultimate garden kitchen, our showroom and online store have everything you need. Our knowledgeable team is here to offer expert advice and tailored service to help you find exactly what you're looking for. We're proud to offer only genuine YETI and Big Green Egg products, all backed by our commitment to quality and customer satisfaction. Explore our range online or visit our Devon-based showroom and let Stones Boatyard help you get the most out of the great outdoors. Order before 2pm for free next working day delivery on orders over £75.
Contact info
Yalton, East Portlemouth, TQ8 8PA, Salcombe, United Kingdom
- 01548 844122
- info@stonesboatyard.co.uk
- stonesboatyard.co.uk
5.0
Excellent
1K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic service
Fantastic service. Wonderful company. Even had a hand written note in the package thanking me personally. Highly recommended.
1 June 2026
Reply from Stones Boatyard Ltd
Thank you so much for your lovely review! We're delighted to hear you were happy with our service and that the personal touch in your order made a difference.
We really appreciate your recommendation and kind words about the handwritten note, it’s something we enjoy including for our customers. Thank you for choosing Stones, and we look forward to helping you again soon.
Great company
Good delivery, product well packaged, and a sweet handwritten note inside.
6 June 2026
Unprompted review
Reply from Stones Boatyard Ltd
Thank you for your lovely review! We're really pleased to hear your order arrived safely, well packaged, and that you appreciated the handwritten note.
We always aim to add those small personal touches alongside reliable delivery, so it's great to know that came through in your experience. Thank you for choosing Stones, and we hope to see you again soon.
Reply from Stones Boatyard Ltd
Thanks for taking the time to leave us a review and 5 stars!
They went far beyond the normal…
They went far beyond the normal standards of service to deliver over a Bank Holiday weekend
20 May 2026
Reply from Stones Boatyard Ltd
Thank you for your kind words. We were delighted to help . Going the extra mile for our customers is something we take great pride in, and we truly appreciate you taking the time to share your experience.
Brilliant service, lovely handwritten note
Brilliant service, excellent communications and a lovely handwritten note inside the box. Need to return a t-shirt (too small) but I am certain it will be smooth.
26 May 2026
Reply from Stones Boatyard Ltd
Thank you for your lovely review. We're delighted to hear you were pleased with the service, communication, and the handwritten note.
We're sorry the t-shirt wasn't quite the right size, but we'll be happy to help with the exchange or return process and make it as smooth as possible. Thank you again for your support, and we look forward to getting the perfect fit sorted for you.
First class service and support
First class service and support, my shipment arrived early with a lovely personal note inside.
Follow up call with Hannah due to an issue I caused was dealt with in the most pleasant and professional manner
I highly recommend Stones Boatyard, great company and just a delightful team, so rare these days
22 May 2026
Reply from Stones Boatyard Ltd
Thanks for your kind words Paul, we are always here to help and I am glad you will be back up and cooking again on your EGG!
Thanks again - Hannah
The reviews are all true :-)
The reviews are all true. A company whose Customer Service is exemplary. Ordered a Yeti Tundra 45 & Yeti ice (what a cooler)online Tuesday morning, arrived Wednesday morning. Along with a hand written thank you & a Yeti gift. Updated via email & text throughout. It's the details that make a difference & i'd suggest why Stones reviews are all 5 star. Thankyou again Kate & all @ Stones.
19 May 2026
Reply from Stones Boatyard Ltd
Thank you very much Matt - we really appreciate your kind review. Enjoy that Tundra! Kate
Always a pleasure to shop here- great…
Always a pleasure to shop here- great service and quick posting. And the best selection of outdoor goodies- thanks again
14 May 2026
Reply from Stones Boatyard Ltd
Thank you Melissa - we appreciate you supporting our small business
Incredible Service
I bought a Yeti cooler for a camping trip and DPD lost it in their depot, Kate from Stones was so helpful getting a replacement sent out next day delivery so that it would arrive in time!
The cooler arrived the morning of my trip and it was perfect.
Amazing service and products!
21 May 2026
Reply from Stones Boatyard Ltd
So glad we got there in the end Georgia, hope you had a brilliant trip! Kate
Reply from Stones Boatyard Ltd
Thank you for the review Richard!
Reply from Stones Boatyard Ltd
Thank you Jennie! We appreciate your support for our small business
Reply from Stones Boatyard Ltd
Ah thank you Christopher - we appreciate you taking the time to leave a review
Easy ordering big green egg gasket and great delivery time
Easy ordering and great delivery time. Would definitely order from you again.
18 May 2026
Reply from Stones Boatyard Ltd
Thank you Tracey, we hope to be able to help you again in the future
It was a great introduction to the…
It was a great introduction to the Green Egg and re acquaintance with Yeti. As usual we were looked after with style
9 May 2026
Reply from Stones Boatyard Ltd
Thank you for the kind words - we hope to see you both at the next Demo event!
Great service and delivery!
Ordered a Yeti Roadie Cool box yesterday, with blue light discount by email with Hannah, and it arrived today. All great service! Many thanks.
21 May 2026
Unprompted review
Reply from Stones Boatyard Ltd
Thank you for the feedback - it is much appreciated. Enjoy that Roadie!
Fast shipping, lovely details
Super fast delivery with a gorgeous hand-written note included. I only chose this site because they had the Yeti colour I wanted but will absolutely use them again because the shopping experience was fantatsic.
29 April 2026
Reply from Stones Boatyard Ltd
Thank you so much for the lovely review! We’re really glad we had the perfect YETI colour for you, but even happier to hear you enjoyed the whole shopping experience. We always try to add those little personal touches, so it’s great to know the hand-written note was appreciated. Thanks again for your support. We look forward to helping you again soon!
excellent UK Yeti dealer
great selection, decent prices, fast service & fast free shipping
14 May 2026
Reply from Stones Boatyard Ltd
Thanks for taking the time to leave us 5 stars!
Excellent customer service
Excellent customer service, very quick to respond.
I wouldn't hesitate to buy from them again, also quick delivery.
14 May 2026
Reply from Stones Boatyard Ltd
Thank you for your support and 5 stars!
Love ordering from here
Love ordering from here. Such a wide choice of Yeti products. Wish i could order more often. Thanks
14 May 2026
Reply from Stones Boatyard Ltd
Thank you so much for the lovely feedback! We’re really glad you’re enjoying the range of YETI products we offer. Hopefully we’ll tempt you back again soon - we’ll be here when you’re ready for your next one! Thanks again for your support.
Reply from Stones Boatyard Ltd
Thank you so much for the lovely feedback! Thanks again for your support.
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