Used beautiful Kandala Grey porcelain slabs from Stone Traders, easy to clean, non slip patio pavers. Neil and and his team completely transformed our garden. Very professional, friendly and helpful,... See more
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Mostly everything was good, communication re delivery excellent. The only problem was that one of the 15 slabs was broken. Although I could see the odd bits on the pallet somehow I miscounted the numb... See more
Tiles and accessories where delivered quickly and packed very neatly. No damaged tiles and slabs. Porcelain tiles were as expected , I am very pleased with the products that I purchased.
Company replied
Excellent all round, from first telephone contact to ordering, admin, pricing etc to final delivery, all in a matter of a few days. Our sandstone slabs were delivered yesterday on time, with a very h... See more
Company details
Written by the company
Registered in 2007, Stone Traders UK Ltd is a leading importer and distributor of natural stone and porcelain paving, with a strong focus on ethically sourced materials. We supply both trade professionals and individual homeowners across the UK, offering flexible ordering options — including the ability to purchase by the square metre rather than full pallets — alongside reliable nationwide delivery. Our extensive product range is suited to a wide variety of outdoor applications, from patio installations to garden design and larger landscaping projects. Combining quality materials with practical purchasing options, we aim to provide dependable solutions for projects of all sizes.
Contact info
Gregory's Yard, Lucas Green Rd, West End, GU249YB, Woking, United Kingdom
- 01483 472521
- info@stonetraders.co.uk
- stone-traders.co.uk
4.7
Excellent
579 reviews
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Replied to 50% of negative reviews
Typically replies within 1 week
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Excellent service
Excellent range of products with very helpful and accommodating staff. Highly recommend
19 October 2021
Unprompted review
Reply from Stone Traders
Hi Samuel,
We really appreciate you taking the time to write a review - Thank you.
It's brilliant to read your comments on our service and products.
Thank you for the recommendation.
Kind Regards,
Lynn Westbrook
Sales Advisor
sales@stonetraders.co.uk
Excellent service and quality stone
This company supplied me with excellent quality stone and werr easy and friendly to deal with. They recommended Neil at Stone Landscapes to lay the patio and his team did an excellent job. The patio was laid to a very high standard and I'd recommend both companies.
7 October 2021
Unprompted review
Reply from Stone Traders
Hi James,
Thank you very much for your 5 star review. It's great to read your comments about our service and stone but also to hear that Neil and his team did an excellent job in laying your stone.
Thank you for the recommendation.
Kind Regards,
Edwin M Starnes
Sales Advisor
sales@stonetraders.co.uk
Excellent company
Many thanks to all at Stone Traders for their advice and expertise in helping us to choose the right patio stones from their vast and well displayed selection.
Neil Tringham from Stone Landscapes laid the porcelain patio that exceeds all expectations. Neil and his dedicated team did a fantastic job and we highly recommend them. His project management was superb, he offered excellent advise and his workforce a pleasure to have on site.
Well done Stone Traders and Stone Landscapes!
30 September 2021
Unprompted review
Reply from Stone Traders
Hello Anne,
Thank you very kindly for finding the time to write a 5 star review of your experience with both ourselves here at Stone Traders UK Ltd and with Neil at Stone Landscapes. We're thrilled to hear you felt well looked after in the sales process and that Neil and his team produced an excellent finish when laying your stones.
Thank you for the recommendation and we hope you enjoy your outside space.
Kind Regards,
Lynn Westbrook
Sales Advisor
sales@stonetraders.co.uk
Thank you Ed!
Ed was a pleasure to deal with.
He was patient with me whilst I was making my paving choices and went above and beyond to make sure I was across all the options - by ensuring I had sufficient samples and photos.
Given the current situation with delayed deliveries, Ed ensured that I was kept fully up to date with its arrival and delivery.
20 September 2021
Unprompted review
Reply from Stone Traders
Good morning Caroline,
Thank you very much for finding the time to write a 5 star review of your dealings with us here at Stone Traders UK Ltd.
It's great to read your comments about Ed and that you felt well looked after in the sales process.
We hope you enjoy your stones!
Karen Taylor
Office Manager
karen@stonetraders.co.uk
Fabulous service and price.
20 August 2021
Unprompted review
Reply from Stone Traders
Hi James,
Thank you for taking time to write a review of your experience with us here at Stone Traders UK Ltd. It's great to hear you were pleased with both our customer service and price.
We look forward to hearing from you again.
Kind Regards,
Edwin M Starnes
Sales Advisor
sales@stonetraders.co.uk
Reply from Stone Traders
Hi Greg,
Thank you for taking the time to write a review. We're pleased to read your comments.
Thanks again,
Kind Regards,
Edwin M Starnes
Sales Advisor
sales@stonetraders.co.uk
Quality Slabs, Fabulous Price and Excellent Customer Service.
Ed from Stone Traders was very helpful and responded to any queries efficiently and quickly.
The slabs I purchased are fantastic quality and an truly excellent price.
I live in Wales and it was quicker and cheaper (!!) to buy from Stone Traders than locally.
I highly recommend Stone Traders.
26 July 2021
Unprompted review
Reply from Stone Traders
Hello Anna,
Thank you very much for finding the time to write a review of your dealings with us here at Stone Traders UK Ltd.
It's great to hear you were well looked after in the sales process and that you were impressed with the quality of our products and speediness of your delivery.
Thank you for your recommendation.
Karen Taylor
Office Manager
karen@stonetraders.co.uk
More than a good service
After dealing with another tile company online and waiting in for 2 whole days, received nothing and had appalling customer service, I was so pleased to have come across Stone Traders, talk to Ed and within 2 days I had my stones. I had communication from the delivery people and the driver even wheeled my stones all the way to my front gate. It was more than a good service. Thank you
11 July 2021
Unprompted review
Reply from Stone Traders
Good afternoon Rebecca,
Thank you so much for taking the time to write a review of your experience with us so soon after receiving your stones. We're pleased we were able to offer you an efficient and speedy service to resolve your previous experience elsewhere. It's excellent to read the delivery driver was very accommodating in leaving your stones also.
Thank you once again. We hope you enjoy your patio.
Kind Regards,
Teddy Killingley
Sales Advisor
sales@stonetraders.co.uk
All of the staff I deal with at Stone…
All of the staff I deal with at Stone traders, whether it is the lads in the yard or Ed, Lynne and Karen in the office,they are always a pleasure to deal with. I would thoroughly recommend using Stone traders for supplying and delivering your paving at a fair price and on time!
Tony (Wilson Landscapes)
7 July 2021
Unprompted review
Reply from Stone Traders
Hello Tony,
We really appreciate you taking the time to write a review of your experience with us here at Stone Traders. It's great to read your comments regarding our service, products and pricing!
Thank you for your loyalty over the years and see you again soon.
Kind Regards,
Teddy Killingley
Sales Advisor
sales@stonetraders.co.uk
Sales and delivery very good
3 June 2021
Reply from Stone Traders
Good morning Gill,
Thanks very much for writing a review.
We're pleased to read your comments on both our customer service and delivery.
Thanks again,
Kind Regards,
Lynn Westbrook
Sales Advisor
sales@stonetraders.co.uk
Delivery came on day expected with a…
Delivery came on day expected with a very polite driver who did everything to help and assist switch exact location of the drop. The staff are very helpful with purchase advising customer with choice and installation . Excellent service would definitely use Stone Traders again and have already advised friends to go there if thinking of their landscaping purchase.
29 May 2021
Reply from Stone Traders
Good morning Yvonne,
Thank you kindly for taking the time to write a 5 star review of your experience with us here at Stone Traders. It's brilliant to read your comments on delivery of your stone as well as the customer service you received in office.
Thank you for recommending us to your close friends!
Kind Regards,
Teddy Killingley
Sales Advisor
sales@stonetraders.co.uk
Refreshing purchase experience!
What a refreshing purchase experience!
Ordered a patio stone pack on Tuesday, received a confirmation phone call within the hour and delivery made Thursday lunchtime in South Wales.
Would use again, highly recommended.
27 May 2021
Unprompted review
Reply from Stone Traders
Good morning,
Thank you very much for your review of us here at Stone Traders. We're thrilled to hear there was a seamless transition from ordering through to the delivery of your stone.
Thank you for the recommendation.
Kind Regards,
Edwin M Starnes
Sales Advisor
sales@stonetraders.co.uk
Excellent service
Excellent service; Excellent price and delivered within 2 working days. Nothing else to say! Just perfect
26 May 2021
Reply from Stone Traders
Morning Mick,
Thank you so much for taking the time to write a 5 star review of your experience with us and for the high praise!
We hope you enjoy your patio.
Kind Regards,
Lynn Westbrook
Sales Advisor
sales@stonetraders.co.uk
Spoke with Lynn agreed what we wanted…
Spoke with Lynn agreed what we wanted paid for materials agreed delivery date materials turned up 1st Drop.
Stone all crated and packaged when opened no damage all slabs in tact.
Slabs being laid
We are very happy
19 May 2021
Reply from Stone Traders
Hello Matthew,
Thank you very much for taking the time to write a 5 star review!
It's brilliant to read your comments regarding materials and delivery timings.
Glad to hear you're a happy customer!
We look forward to hearing from you again,
Kind Regards,
Edwin M Starnes
Sales Advisor
sales@stonetraders.co.uk
Great service and very helpful..
20 April 2021
Reply from Stone Traders
Hello Paul,
Thank you kindly for taking the time to write a review.
We're pleased to read your comments.
Thanks again,
Kind Regards,
Lynn Westbrook
Sales Advisor
sales@stonetraders.co.uk
Wow, what service
Wow, what service. Ordered porcelain tiles for my patio and found Karen exceptionally knowledgeable and helpful. These guys are professional and products are great value, superb quality and available to view at all prices.
Would buy from again, what's not to like.
6 April 2021
Unprompted review
Reply from Stone Traders
Hi Phil,
Thank you very much for your superb 5 star review!
It's excellent to read your comments on the service provided by Karen and that you were impressed with the quality of our stones.
We look forward to hearing from you again.
Kind Regards,
Edwin M Starnes
Sales Advisor
sales@stonetraders.co.uk
Great people, good quality stone, fairly priced
I'm a total novice to the world of stone paving. Needed around 80m2 of paving for our driveway. Got samples from Stone Traders. Numerous calls and support from Karen, Edwin and the team in making a decision based on our requirements through to purchasing the stone and ancilliary products needed such as joint-it and sealant.
Knowledable, friendly, competitvely priced and good quality stone and products.
6 April 2021
Unprompted review
Reply from Stone Traders
Hi Clement,
Thank you very much for taking the time to write a review of your experience with us.
It's fantastic to read your comments regarding the service provided and products - Thank you.
We hope you enjoy your outdoor space.
Kind Regards,
Lynn Westbrook
Sales Advisor
sales@stonetraders.co.uk
From the moment we walked in to the…
From the moment we walked in to the time the stones were delivered the staff were polite, informed and informative. The stones were excellent quality and value, and exceeded our expectations. Very glad we shopped with Stone Traders.
30 March 2021
Reply from Stone Traders
Good afternoon Janet,
Thank you so much for taking the time to write a brilliant review.
We're thrilled to hear from the moment you walked you were well looked after in the sales process and that you're pleased with the quality our products.
Thanks again for the recommendation.
Kind Regards,
Edwin M Starnes
Sales Advisor
sales@stonetraders.co.uk
Great service from Lynn to both my…
Great service from Lynn to both my prospective client & myself, very informative & generous with her time spent with us. Good quality products & variety of choice.
Porcelain tiles were delivered on time by a very helpful driver.
Many Thanks Stone Trader
Mark
Charterhouse Landscapes
20 March 2021
Unprompted review
Reply from Stone Traders
Morning Mark,
Thank you very much for taking the time to write a review of your experience with us.
It's fantastic to read your comments with regards to the service you received, I'll certainly pass these on to Lynn. We're also pleased to hear your delivery was on time and stress free.
Thanks again Mark,
Kind Regards,
Teddy Killingley
Sales Advisor
sales@stonetraders.co.uk
good stones delivered on time by…
good stones delivered on time by friendly crew. Good advice over phone re grout and sealant
19 March 2021
Reply from Stone Traders
Good morning Stephen,
Thank you for taking the time to write a review.
We're glad to hear you were well looked after with regards to your delivery but also regarding both the sealant and grout.
We look forward to hearing from you again.
Kind Regards,
Edwin M Starnes
Sales Advisor
sales@stonetraders.co.uk
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