My experience was really bad
The good things were the interior design and the people in the reception who were nice and the customer service tried. But my experience here was really bad. Was told the things I needed could “certainly be done”, but when I arrived for my appointment, I got to hear they had never heard of such a thing and that they couldn’t do it. They did try hard to solve it though but it took hours. When I then nicely tried to confirm really quick with the lady who came to do it if it actually finally could be done, she started immediately yelling at me. Honestly I was so shocked at the lack of decency I started crying and even then she kept on yelling and started making up exaggerations and also tried to get me to sign something which was written in polish which I didn’t understand and they didn’t acknowledge the absurdity of the situation and I felt incredibly lonely and like they wanted me to cry. And as the cherry on top, the thing I had done was incorrect. Was told it was my fault cause I didn’t stand still enough and that I’d have to do it again but the xray took 1,5 min which is a lot of time for this xray and I didn’t want to have to radiate my head for another round of that by someone I don’t trust and knowing the second one would get messed up as well because I really stood as still as possible the first time. I really wish my appointment would have been more planned for in advance and that some of the employees would be trained on hospitality and empathy cause the experience ruined my whole week.
Was told I would get a refund but then they skipped that plan after they sent me the xray and I couldn’t use it because it wasn’t correct :(