While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
4.2
11 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am an outdoor guy and love the idea of using retired product for other purposes. S.W. makes quality products of retired climbing rope that would end up trashed. Looking forward to purchasing other products.
Reply from Stokedworks
Thanks for the support!
Shipping kept going wrong and it kept telling it it was gonna come and then it wouldn’t show up and then the delivery day was the next day. Still haven’t gotten it.
Reply from Stokedworks
Hi, we're really sorry about this one. A delivery date that keeps moving without the package ever showing up is exactly the kind of thing that makes people lose trust in a small business, and we get why you're frustrated.
We reached out by email with an apology and an offer for a free belt, shipping included, hoping to make it right. Haven't heard back yet, but that offer isn't going anywhere. Whenever you're ready, just reply to that email or reach us at info@stokedworks.com and we'll get it sorted.
Thanks for giving us the chance to fix this.
I bought a belt for my brother for his birthday. He is very into sustainability and Canadian owned small business, so this was a great choice. The belt arrived quickly and seems great, can't wait to give it to him!
Reply from Stokedworks
Amazing! Thanks for supporting our small business!
Absolutely AMAZING company and product!! I love my belts but most of all the customer service and the attention to detail that stokedworks provides is top notch!! Communicated with me through the whole process of shipping and such and made everything go so smoothly! Would absolutely buy from them again and have been showing everyone my belt and letting them know stokedworks does great work
Reply from Stokedworks
Happy to hear! Thanks for supporting our small business and keeping retired climbing rope out of the landfill. We really appreciate it!
Reply from Stokedworks
Thanks Andrew, we really appreciate your support for our small business!
Reply from Stokedworks
Thanks, mate! Glad you like it
Reply from Stokedworks
Glad you like it. Thanks for supporting our small biz!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
