Always a good experience with StockX, I’ve shopped with the company for a few years now. No serious complaints with service or shipping. What I don’t like is the constant price changes on the product... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Me and my husband bought the same pair of shoes and his price was $100 and my price for a smaller shoe was over $300 bucks. I don't understand why I have to pay way more for a smaller size. And I buy... See more
Company replied
I felt that the whole process was seamless and clear. Easy to understand and make bids or purchases. The whole catalog is easy to see and navigate. From the very simple display and filters to how ever... See more
Stock X is one of the few remaining companies with outstanding customer service. I have only had one or two experiences where I needed their help and both times they were helpful and resolved my issue... See more
Company replied
Company details
About StockX
Written by the company
Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.
How It Works
We strive to be the Marketplace of Current Culture. Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories.StockX Verified
Every item sold on StockX goes through our proprietary, multi-step Verification process, or comes directly from a StockX Verified Seller who has met StockX's rigorous standards for condition, safety, and security. Items verified by StockX are shipped from Sellers to our Verification Centers, where our global team of experts uses a rigorous, multi-step verification process. Items from StockX Verified Sellers are shipped directly from the Seller to you. Sellers in this program must meet StockX's rigorous standards for safety and security by following a strict set of policies and standard operating procedures.Learn more about our Verification process here.
The Power's In Your Hands
Buying on StockX We don’t determine the price, you do. As a live marketplace, StockX empowers you to Bid and Buy at real-time prices that reflect the current demand.
Shop Now
What's Else Are People Saying?
"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal
StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value. Read more about StockX. Questions? Learn more and chat with an agent in our Help Center.Our Buyer Promise
A Verification Process You Can Trust
At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.
Learn more about our Buyer Promise here.
Contact info
1046 Woodward Ave, 48226, Detroit, United States
- stockx.com
4.2
Great
261K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Give me a discount on my next purchase…
Give me a discount on my next purchase 🙏🙏🙏🙏🙏🙏🙏🙏
Love both the slides I got thank you StockX
19 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Love StockX…I can still find favorites!
Love StockX…I can still find my favorite no longer available shoes at a great price with verified authenticity, thank you! Also great to have pre verified sellers that can ship directly for faster delivery.
19 May 2026
Reply from StockX
Hey there Eric.
It’s great to know your experience was awesome, and we can’t wait to see you around using our marketplace again! We consider our customers as the most important part of our company, and we are always happy to help.
Thank you for sharing your experience with us. If you have any further questions or concerns, we are here to help. Please reach out to support via http://help.stockx.com.
Thank you!
StockX.
Kind delay on shipping from sellers
Stock X canceled one of my first orders and didn’t try to find a replacement. They take care of the sellers and don’t hold them to the time to ship. BEWARE….Go to ebay
20 May 2026
Unprompted review
i was a little skeptical because the…
i was a little skeptical because the price was less then retail but sure enough the shoes were brand new 100% authentic very happy
19 May 2026
Amazing love my new shoes 🔥
19 May 2026
Buyer Beware - StockX openly and intentionally steals from its customers
StockX stole over $400 from me and refuses to respond (other than through automated messages).
After placing only bidding $140, StockX charged me over $400 for the purchase of a pair of shoes without proper authorization. I immediately rescinded (i.e. cancelled) the order, but StockX refuses to refund the amounts it charged.
... and now queue StockX's templated response that how they understand why I feel this way without addressing the issue at hand or explaining how they cannot take back orders despite the fact that the order does not exist and the item was never received.
19 May 2026
Unprompted review
Fake ass shoes they Jordan are so fake…
Fake ass shoes they Jordan are so fake I don’t like to wear them anymore
20 May 2026
Unprompted review
Reply from StockX
Hi there, Aliou
Thanks for sharing your feedback! We understand you feel this way, and the last thing we want is to hear our valued customers are not pleased with their experience.
Our verification team maintains a robust database with millions of proprietary data points gathered from our years of experience in the field. These insights come from our product experts around the world.
There are many indicators that we use to spot inconsistencies. Our verification team is tracking these differences regularly to ensure they know exactly what to look for in a game that is changing daily.
However, in the case you find inconsistencies in the item you receive, we have our Buyer Promise form (https://stockx.com/help/contact/buyer-promise), which helps us to ensure that we do our best to sort out any issue with the product that is sent to you.
Thank you for sharing your experience with us!
Best regards,
StockX
I got like 5 pairs they all rock
19 May 2026
Reply from StockX
Hey there Scott.
It’s great to know your experience was awesome, and we can’t wait to see you around using our marketplace again! We consider our customers as the most important part of our company, and we are always happy to help.
Thank you for sharing your experience with us. If you have any further questions or concerns, we are here to help. Please reach out to support via http://help.stockx.com.
Thank you!
StockX.
Your return policy is garbage
Your return policy is garbage. You sell fake shoes and don’t give people there money back
Never again
19 May 2026
Reply from StockX
Hey there Joe!
Thanks for your review; we know how important your expectations are. In order to be able to provide you with the best support, we kindly ask you to contact us via our Buyer Promise form (https://stockx.com/help/contact/buyer-promise) and share more details about your item's condition.
If you need our assistance reviewing your case deeply, please fill out the form with the required pictures. Please keep in mind that the StockX verification tag needs to be still attached to the item in order to be eligible. We will be more than happy to assist you further.
Thanks,
StockX.
Didn’t receive discount coupon with my…
Didn’t receive discount coupon with my purchase, there has been one in every other order.
19 May 2026
My experience was great I found what I…
My experience was great I found what I was searching at a great price and delivery was on time the whole process of searching and purchasing is top tier
19 May 2026
Package came on time as expected
Package came on time as expected. The product was exactly that I ordered.
19 May 2026
I used express shipping and it wasn’t…
I used express shipping and it wasn’t exactly express
19 May 2026
Product came in and it was great
10 May 2026
Reply from StockX
Hey there, Jenny.
We appreciate your review. It’s great to know your experience was awesome and that the item received met your expectations; we can’t wait to see you around using our marketplace again! We consider our customers the most important part of our company, so we focus on high-quality items, completing orders as soon as possible.
Thank you for sharing your experience with us; it helps us improve day after day!
Warm regards,
StockX
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