Owner took 12 days to provision server (though the server was up an running after 7 days). Support tickets went unanswered for over a week. Never got what I needed from the server, so I cancelled.... See more
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See what reviewers are saying
Good service, I had some issues buying one of the dedicated servers but they/the owner helped me on discord and in a few days had it resolved. The server is fast, does exactly what I need. I have only... See more
I've not stayed really long... but when I was contacting the support, the response time is on average (consider timezone as well) and response is non-robotic. Expect friendly support. ;) As for the... See more
Brilliant company, I was hesitant after reading a few comments BUT they replied in minutes and my VPS has been going strong for over a month, No downtime what so ever and connection to server from U... See more
Company details
Information provided by various external sources
Professional web services for businesses and individuals.
Contact info
City Road 160, EC1V 2NX, London, United Kingdom
- sales@stockservers.com
- stockservers.com
StockServers is among the best!
When you factor in price, amazing support and friendliness, there's no denying that StockServers is one of the best, if not the best, hosting provider I ever dealt with.
27 June 2019
Unprompted review
They Deleted my Account Unexpectedly
I just signed up for shared hosting with them. Really only using it to send and receive normal emails using my 3 domain names. I tested it by sending myself maybe 10 emails and suddenly my account was suspended. Made a ticket to unsuspend and the support person did so after a brief conversation.
Then, that night, my whole account disappeared. I received no notice, no email, no call (even though they required my phone number to create the account), no nothing.
Not knowing what happened, I put in a ticket with "sales" (the only choices were sales or billing, since I couldn't log on) last night. This morning, even that ticket has been deleted with no response. Here's the email they sent when I created the ticket.
=============
Thank you for contacting our support team. A support ticket has now been opened for your request. You will be notified when a response is made by email. The details of your ticket are shown below.
Subject: Account deleted?
Priority: High
Status: Open
You can view the ticket at any time at
- link not allowed here -
======================
Even though trustpilot won't allow me to post the link, it's a dead link anyway. They even deleted my ticket with no response.
25 June 2019
Unprompted review
Reply from StockServers
Hi,
This has been discussed we can't publicly post the delivery reports of your emails as we would be breaking many laws, You may not agree with how we handled this but we have a zero tolerance to sending spam from our hosting services, Because you have been recognised as sending spam we gave you the chance to sort this and you didn't, We have refunded you the full amount you paid and offered you a full cPanel backup, Our TOS clearly state that we do not tolerate spam.
I'm sorry you feel that your service was not good but once you sent spam you broke our TOS and as such we terminated your account with notice that you say you didn't receive, Also nothing has been deleted ticket wise just we have locked your account so only we can view it in case of any legal matters.
Good hosting servers
17 June 2019
Unprompted review
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