I bought the Dell 7420 from SMG, and I was really satisfied with the experience. I ordered a second-hand laptop as an emergency replacement. Ordered on Saturday night and arrived on Tuesday morning... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely excellent service all because a Xbox controller battery pack wasn’t in the original boxing but it was brand-new. I purchased it for only a tenner, where brand-new they are close to £20. So... See more
Purchased a Refurbished Lenovo Thinkpad X1 Carbon Gen 8 Intel Core i7-1061OU 16GB RAM 1TB SSD With 5% discount code offered on the site Arrived 2 days later Well packaged Mint condition So far... See more
I was after a reasonably priced ThinkPad X1 Carbon laptop for my son. Having reasonable specifications in a light laptop were more important than a brand new shiny laptop with lower performance or h... See more
Company details
- Electronics Store
- Cell Phone Store
- Computer Accessories Store
- Computer Hardware Manufacturer
- Computer Store
- Used Computer Store
About Stock Must Go
Written by the company
Stock Must Go has been providing quality, certified refurbished electronics since 2012. Our products are rigorously inspected to ensure they meet our high standards, delivering reliable performance and outstanding value to our customers.
Discover a shopping experience that brings together unbeatable customer service and the highest-quality products at unbeatable prices. With over 8 years of experience and partnerships with some of Europe's top retailers and manufacturers, let us help you find the perfect item!
We offer a wide range of premier refurbished and end-of-line consumer electronics from all the top brands. From laptops to smart speakers and more, find the perfect product for your needs. Receive quality technical support and pre-sales advice on any item you purchase. Discover top-notch items with unbeatable value.
Discover the ultimate in convenience and value with the SK tes Group! Our expert team of professionals carefully tests and refurbishes each item with quality in mind, so you can feel confident with every purchase. Shop with us today and bring home the best in quality and affordability!
Are you looking to invest in quality and value? Look no further - our product offers everything you desire and more. Join us to experience firsthand the unbeatable satisfaction of our excellent customer service and top-notch products. Be a part of something great today!
Experience friendly, personalized customer support for all your needs with our dedicated team! Our customer service is unmatched; available during business hours 9.00am - 5.00pm Mon–Fri, via phone, email or Live Chat for a truly seamless experience. Let us make your customer service hassle-free!
Shop Laptops Shop Apple Mac Shop Monitors Shop Tablets Shop Gaming Shop Apple iPhones Shop Android Phones Shop Sound Shop Vision Shop Smart Tech Contact UsStock Must Go
Written by the company
- 12 Months Warranty
- We provide a 12 Months warranty as standard across our wide product range. Giving you complete peace of mind.
Contact info
102 Kingswood Lakeside, WS11 8JD, Cannock, United Kingdom
- info@stockmustgo.co.uk
- stockmustgo.co.uk
4.2
Great
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product exactly as advertised
Product exactly as advertised. Quick delivery. No issues whatsoever
17 July 2025
Reply from Stock Must Go
Hi Stephen, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order. We hope you enjoy your item and will use us again in the future as well as recommend us to others. Many thanks, Tim
I got a controller that works and…
I got a controller that works and everything, but it wasn't the one I ordered
14 July 2025
Reply from Stock Must Go
Hi, thank you for your review. I am sorry to hear that the controller received is not the one you were expecting. Should you wish to return the item to be replaced, please contact our customer service team who will be able to assist further. Kind regards, Tim
Reply from Stock Must Go
Good afternoon Gavin,
Thank you for your review on Trust Pilot.
I have checked the tracking and Royal Mail are stating the parcel was refused on 14th and this is why it has been returned to us.
We can either, refund the order, or redispatch to you.
If you would like the order dispatching again, please can you confirm your address for delivery.
Please accept our apologies for the inconvenience caused.
Poor Choice of Delivery Company
I order a refurbished phone from this company via Amazon on the 6th July. They sent it first class tracked via Royal Mail who lost the Parcel in transit. There has been no update on the tracking for over week but the company told me to wait until they got a response from Royal Mail prior to a refund. They should have refunded the product and claimed via Royal Mail not expect me to wait. Amazon excellent and have processed the refund. I wouldn't buy from this company.
15 July 2025
Unprompted review
Reply from Stock Must Go
Hi, thank you for your feedback. We are sorry for your experience with Royal Mail regarding your order. We have to wait until claims are resolved before issuing funds as Royal Mail can still locate and deliver the item during the claim period before confirming the order as lost. We apologise for any inconvenience caused. Kind regards, Tim
Reply from Stock Must Go
Hi Michael, thank you for your 5 star review! It is great to hear how happy you are with your laptop and the speed at which it was delivered. We hope that you will use us again in the future as well as recommend us to others. Many thanks, Tim
Great first Experience with this store!
Purchased a used refurbished 2.5" internal Seagate Barracuda HDD.
Ordered Saturday, arrived Monday.
Packaged well in an anti-static bag, then in a cardboard box with packing/padding inside to protect the disc.
Tested disk upon receipt with HDD Sentinel.....and 100% health with only 6 hours of previous runtime so basically as good as new.....for £ 19.99 for a virtually new 1Tb drive, I am a chuffed customer and will be returning, based on my first experience. Thank you!
14 July 2025
Unprompted review
Reply from Stock Must Go
Hi Will, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order. It is brilliant to hear that you will be using us again in the future. We look forward to your next order. Many thanks, Tim
The controller has stick drift.
7 July 2025
Reply from Stock Must Go
Hi Nate, thank you for your review. I am sorry to hear that the controller you have received is experiencing stick drift. I have emailed you in relation to this. Please accept our apologies for any inconvenience that has been caused. Kind regards, Tim
Reply from Stock Must Go
Good Morning Jordan,
Thank you for your review.
I am sorry to hear that the controller has arrived with stick drift.
I have emailed you with instructions as to how the item can be returned to us free of charge to be refunded or replaced/repaired.
Please accept our apologies for any inconvenience caused.
Kind regards, Tim
Arrived on time.
7 July 2025
Reply from Stock Must Go
Hi Ngozi, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order. We hope that you enjoy your device and will use us again in the future as well as recommend us to others. Many thanks, Tim
Decent service and quality
Arrived really fast and the controller feels new! Happy with it so far
10 July 2025
Reply from Stock Must Go
Hi Tertius, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order. We hope that you enjoy your device and will use us again in the future as well as recommend us to others. Many thanks, Tim
Great price and item as new.
Great price and item as promised in pristine condition. Quick delivery and would use site again.
7 July 2025
Reply from Stock Must Go
Hi Sandra, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order. We hope that you enjoy your device and will use us again in the future as well as recommend us to others. Many thanks, Tim
Don’t buy
I bought the excellent condition controller to replace my controller that already has problems with stick drift and the new controller is even worse, pretty much impossible to play any games without walking somewhere that I do not want to be, absolutely terrible.
12 July 2025
Unprompted review
Reply from Stock Must Go
Hi Ryan, thank you for your review. We are sorry to hear that the controller purchased is not working as it should. I have emailed you in relation to this advising how the item can be returned to us free of charger for a replacement or refund. Please accept our apologies for any inconvenience caused. Kind regards, Tim
The controller had drift
The controller had drift and was un-usable i didnt even select a game cuz the drift was horrendous
7 July 2025
Reply from Stock Must Go
Hi Tomas, thank you for your review. I am sorry to hear that the controller which arrived is not working as expected. I have emailed you in relation to this with instructions as to how the item can be returned to be replaced or refunded. Please accept our apologies for the inconvenience caused. Kind regards, Tim
Great quality stuff,quick delivery,I…
Great quality stuff,quick delivery,I would recommmend!
Thanks
5 July 2025
Reply from Stock Must Go
Hi Rus, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order. We hope that you enjoy your device and will use us again in the future as well as recommend us to others. Many thanks, Tim
Reply from Stock Must Go
Hi Gary, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order. We hope that you enjoy your device and will use us again in the future as well as recommend us to others. Many thanks, Tim
Product worked as advertised
Product worked as advertised. Quick delivery, well packaged.
5 July 2025
Reply from Stock Must Go
Hi Nick, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order. We hope that you enjoy your device and will use us again in the future as well as recommend us to others. Many thanks, Tim
Quick delivery and great refurbished…
Quick delivery and great refurbished controller which looks like new. Would recommend.
7 July 2025
Reply from Stock Must Go
Hi Clare, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your controller. We hope that you will use us again in the future and thank you for saying you would recommend us to others. Many thanks, Tim
Great site.
Never heard of this site before but saw something on a deals thread. Have now ordered twice. Happy with the quality, communication and delivery speed.
3 July 2025
Reply from Stock Must Go
Hi James, thank you for your 5 star review! It is great to hear how happy you have been with your purchases. We hope that you will continue to use us for all your tech needs. Many thanks, Tim
Reply from Stock Must Go
Hi Liga, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order and the speed at which it was delivered. We hope that you will use us again in the future as well as recommend us to others. Many thanks, Tim
Anda Seat Jungle Series Premium Gaming Chair (AD5-03-B-PV) - Pristine
I was looking for a new gaming chair and found this site while searching through google. Read up about the Anda Jungle Gaming chair and it fit the bill. I am 5 foot 6 inches tall and 170 pound so I fit this chairs criteria . Looking at other sites this price on Stock Must Go was a bargain. It says used but in pristine condition and it had 10 percent off with next day delivery. So i bought it. I have just received the chair in a massive Anda box and it was still sealed and brand new. All built up and i am sitting on my new chair typing this. It really is good quality . Am i happy i bought this gaming chair and the simple answer is YES. Am i pleased i bought through Stock Must Go and again YES. Thank you Stock Must Go for the quick delivery and brand new chair Total 5 stars
8 July 2025
Unprompted review
Reply from Stock Must Go
Hi Paul, thank you for your review and for giving us 5 stars! It is fantastic to hear how happy you are with your order and the speed of delivery. We hope that you enjoy your chair and will use us again in the future as well as recommend us to others. Many thanks, Tim
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.