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Stevenswood Reviews 

737
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 525 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and polite, often going above and beyond to assist. The products, including windows and doors, are frequently highlighted for their excellent quality and variety. Reviewers also commend the efficient service and reliable delivery, often noting promptness and helpful drivers. However, some customers also noted issues such as receiving damaged or incorrect products, including broken windows, scratched panels, or misfitted components. Additionally, a few people experienced problems with service, like slow replacements, forgotten orders, or staff appearing unconcerned about issues.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, politeness, and... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency,... See more

Product

Consumers find product quality to be largely positive, with many reviewers praising the high quality, good... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the first-class service from quote to... See more

Quality

Users describe positive interactions with quality, frequently praising the high quality of products such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stevenswood have been our go-to supplier for windows for a while now. Quality product at sensible trade prices, delivered to the door. First time using the Kilmarnock Branch as we used to regularly us... See more

Company replied

Rated 5 out of 5 stars

Switched to Stevenswood a couple of years ago, they supply all our glazing needs both upvc and aluminium, procedure and service second to none at an all round great price. Would not hesitate to recom... See more

Company replied

Rated 5 out of 5 stars

Each time l talked on the phone l was put at ease to order the required glass my joiner needed. I live on Skye so was trying to organise a time l could manage through to pick it up and very kindly... See more

Company replied

Rated 5 out of 5 stars

After dealing with my customers, it's a pleasure to turn up at Stevenswood and be greated with a smile and politeness. The delivery service is a great help. I used the silicone that Stevenswood... See more

Company replied


Company details

  1. PVC Windows Supplier
  2. Aluminum Frames Supplier
  3. Door Supplier
  4. Window Supplier

Written by the company

As a trade installer, you need a reliable supplier that understands your business—Stevenswood is here for you. We provide high-quality uPVC and aluminium windows, doors, glass, conservatories, and accessories, with trade counters conveniently located nationwide, from Inverness to Gosport. At Stevenswood, we supply Rehau, Eurocell, Liniar, and Veka uPVC windows and doors, Smart Aluminium windows and doors, Solidor, Xtremedoor & door-stop composite doors, giving you access to some of the most trusted brands in the industry. As one of the UK’s leading trade window suppliers, we understand the needs of installers and provide high-quality, energy-efficient windows and doors with reliable lead times and competitive trade pricing. Whether you’re working on a replacement project or a new build, our extensive product range ensures you’ll find the right solution for your customers. With expert support, nationwide trade counters, and a commitment to quality, Stevenswood is your go-to supplier for all your needs.


Contact info


4.8

Excellent

TrustScore 5 out of 5

737 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(737)

475 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. The best quote received, delivered within the timescale given and great delivery driver who went above and beyond.

2 May 2026
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Kilmarnock. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Mike & the team

Rated 5 out of 5 stars

A pleasure to deal with. The staff under Craig Orton in your…

The staff under Craig Orton in your Swindon branch, are always most helpful, polite and do everything in there power to offer a service far beyond most companies.
The Swindon branch are excellent ambassadors to the Stevenswood Name.

2 May 2026
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Swindon. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Craig & the team

Rated 5 out of 5 stars

Great service.

Great service.

28 April 2026
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Sheffield. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Wayne & the team

Rated 5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company
All the staff are extremely knowledgeable on all the different options and regulations required to meet the standards of the glazing industry. Would not use anyone else, Stevenswood supply us with all our windows and doors for our projects. We only use rehau frames as they are the best available. Steven’swood frames are fabricated to a very high standard. We’ve used other companies in the past, but find Stevenswood by far the best supplier

29 April 2026
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Oldham. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Corry & the team

Rated 5 out of 5 stars

Fantastic company,great products,great staff

Fantastic company,great products and service second to none. Been using Stevenswood for some years now and the staff at Doncaster always go above and beyond.
Thank you to Becky,Michelle,Paul and Mick,superb people.

5 May 2026
Unprompted review
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Doncaster. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Becky & the team

Rated 5 out of 5 stars

Pleasant helpful staff good delivery…

Pleasant helpful staff good delivery service easy to deal with

29 April 2026
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Perth. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Will & the team

Rated 5 out of 5 stars

Great service as always

Great service as always. Thank you

14 April 2026
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Doncaster. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Becky & the team

Rated 1 out of 5 stars

Glass didn’t turn up with order and had…

Glass didn’t turn up with order and had to wait over a week after receiving frames before glass arrived so had to fork out for sheets of osb to board windows in the meantime the fit glass but these were meant to be preglazed units this has cost me extra labour , material cost and a unsatisfied customer and the staff didn’t seem to be fussed about this issue

23 April 2026
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Reply from Stevenswood

I'm sorry to hear that we did not meet your expectations, your concerns are important to us, and we would love the opportunity to discuss this further and make things right. please feel free to send further details to customer.support@stevenswood.co.uk.

Rated 3 out of 5 stars

Missing items from various orders…

Several items were absent from the recent deliveries. Specifically, trickle vents were missing from two separate shipments, and the sills for four windows were omitted from another, despite the timely arrival of all other components.

This necessitates an additional site visit to finalize the installation, a task that could have been completed during the initial visit. Due to the presence of other contractors on site, delaying the project was not feasible, requiring a temporary solution at my cost until the sills arrived. This incurred additional costs related to labor and travel to rectify the situation upon their eventual delivery.

It is imperative that all ordered components are shipped together in a single consignment. The absence of critical items such as window sills and night vents, which were clearly specified in the original order, is unacceptable and warrants immediate attention to prevent future occurrences.

30 April 2026
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Reply from Stevenswood

I'm sorry to hear that we did not meet your expectations, your concerns are important to us, and we would love the opportunity to discuss this further and make things right. please feel free to send further details to customer.support@stevenswood.co.uk.

Rated 5 out of 5 stars

Fantastic job

21 April 2026
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Stockport. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Dayle & the team

Rated 5 out of 5 stars

Fair price good product provided…

Fair price good product provided ancillaries manufactured on time .

23 April 2026
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Stockport. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Dayle & the team

Rated 5 out of 5 stars

Quick and reliable

Great service yet again, I shall be using stevenswood into the future for my doors windows and replacement glazing.

22 April 2026
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Inverness. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Ted & the team

Rated 5 out of 5 stars

Great branch

Great branch, Great staff 👍🏻👍🏻👍🏻

21 April 2026
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Bootle. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Mark & the team

Rated 5 out of 5 stars

Very friendly staff who are keen to…

Very friendly staff who are keen to help and ensure that the customer is well satisfied with their experience at Stevenswood.

18 April 2026
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Stockport. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Dayle & the team

Rated 5 out of 5 stars

The lead time was very short compared…

The lead time was very short compared to the other companies. The doors were delivered on the same day.

21 April 2026
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Bootle. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Mark & the team

Rated 5 out of 5 stars

Very helpful and great advice

Very helpful and great advice

14 April 2026
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Swindon. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Craig & the team

Rated 5 out of 5 stars

French Doors

Very helpful staff, both in ordering these doors and in delivery.

11 April 2026
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Perth. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Will & the team

Rated 5 out of 5 stars

People in office great Lynn and Ian…

People in office great Lynn and Ian always helpful

15 April 2026
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Inverness. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Ted & the team

Rated 5 out of 5 stars

Very happy with my arched window

Very happy with my arched window

15 April 2026
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Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Crewe. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Phil & the team

Rated 5 out of 5 stars

glass arrived before due date and the…

glass arrived before due date and the people i spoke to at the counter were excellent

14 April 2026
Stevenswood logo

Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Stockport. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Dayle & the team

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