Received our beautiful corner sofa from Stevensons this week. Really good quality, looks brilliant in our room. Original sale staff were excellent and same applies to after sales. Can't recommend an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wanted quality & local… so Stevensons it is. We’d previously had DFS sofas but the quality of those was deteriorating. Dealing face to face in store with knowledgeable people, assistance in provid... See more
Company replied
Great choice and great customer service. The sales staff are so helpful and informative about options, style and fabric choice and this really helped in making the right choice for our new sofa set.... See more
Company replied
From a customer care point of view, David is exceptional, nothing is too much trouble and he goes out of his way to make you feel a very special customer. Our purchase is not due until September but I... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Upholstery Shop
Written by the company
Operating from our home on Cleethorpe Road, Grimsby, We provide our customers with excellent service and quality home furnishings from dining sets and sofas to beds and mattresses. As a local family company since 1907 we would love to hear your feedback on how fantastic our service has been or if we need to improve a little more!
Contact info
143-151 Cleethorpe Road, DN31 3AY, Grimsby, United Kingdom
- 01472233111
- office@stevensonsgroup.co.uk
- stevensonsgroup.co.uk
4.8
Excellent
951 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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The lady who servers was amazing I’m very helpful sorry I don’t know her nameand a nice quality of…
Very funny stuff and a nice quality of furniture the staff give you a lot of time to have a look around and helpful wherever needed
19 April 2025
Reply from Stevensons Furniture
Love this! Glad we could give you a laugh and some lovely furniture. 😊 Our team’s always happy to let you browse at your own pace and step in when needed – thanks for noticing! Hope you're enjoying your new pieces.
Carolyn was extremely
Carolyn was extremely, knowledgeable and helpful. She went out if her way to help us select the right matress and got us a good deal on our bed, mattress and cushions.
15 April 2025
Reply from Stevensons Furniture
Thanks so much for the lovely review! We're so glad Carolyn could help you find just the right mattress (and a great deal too!). She’ll be thrilled to hear this. Hope you're loving the new bed and cushions – here's to many comfy nights ahead!
Chloe at dreamlands , Stevensons
I would like to mention how helpful and efficient Chloe was during our bed purchase. Nothing was too much trouble for her, she was very knowledgeable and she went above and beyond to ensure we were happy with the chosen bed.
She’s a credit to the company !
18 April 2025
Unprompted review
Reply from Stevensons Furniture
Thank you for your lovely feedback! We're so pleased you had a great experience. Chloe will be delighted to hear your kind words—she really does go above and beyond, and we're lucky to have her. Enjoy your new bed!
Excellent to deal with
Good quality furniture at very reasonable prices, all the staff very friendly and helpful and kept us informed on the order and delivery schedule.
9 April 2025
Reply from Stevensons Furniture
Thank you for the lovely review! We're so glad you were happy with the furniture and service. It was a pleasure keeping you updated throughout—hope to see you again soon!
Friendly and helpful but not pushy
Friendly and helpful but not pushy. Looking forward to recieveing our new sofas in a couple of months time
23 March 2025
Reply from Stevensons Furniture
Thank you so much for your kind words! We're really glad you felt supported without any pressure – that's exactly the experience we aim to give. We’re just as excited for your new sofas to arrive and can’t wait for you to enjoy them in your home!
Fantastic service
We were greated by Carolyn who went above and beyond to help. We needed a bed for my mum asap and were shown a fair few that would meet our needs. Then Carolyn rang the company to see when one could be delivered to store and arranged for us a delivery date which suited us
Couldn't of asked for a more attentive person to help us. She listened to what we wanted and didn't try to sell us what we didn't
Thankyou so much
24 March 2025
Reply from Stevensons Furniture
Thank you so much for your lovely review! We’re delighted to hear Carolyn was able to help you find the right bed for your mum so quickly. She’s a real gem, and we’ll be sure to pass on your kind words. It’s so important to us that you feel listened to and supported—never pushed—so it means a lot to hear that came through. Wishing your mum all the comfort in her new bed!
Friendly and helpful
Every time we go to Stevensons, we are always treated with a friendly hello. Josh is very helpful and patient, as are all the staff. Never pushey and always obliging.
23 March 2025
Reply from Stevensons Furniture
Thank you for your kind words and continued support! It’s always lovely to welcome you back, and we’re so pleased to hear Josh and the team make you feel at home. Being helpful without pressure is something we really care about, so it’s wonderful to know that comes across. We look forward to seeing you again soon!
We purchased a bed today from Carolyn…
We purchased a bed today from Carolyn she was very helpful and informative would definitely recommend
28 March 2025
Unprompted review
Reply from Stevensons Furniture
Thank you so much for your kind words! We're thrilled to hear Carolyn was helpful and informative—she really is wonderful. We’re so glad you found what you were looking for, and we truly appreciate your recommendation. Wishing you many comfy nights ahead in your new bed!
The lady was so helpful and friendly
The lady was so helpful and friendly, not pushy at all. We weren’t totally sure what we needed but armed with all the info and product details she provided, we made our purchase. A very hassle free visit - thank you
23 March 2025
Reply from Stevensons Furniture
Thank you for your lovely review! We're so glad to hear that you had a hassle-free shopping experience and that our team could provide all the information you needed to make the right choice. We truly appreciate your support and hope to see you again!
Excellent customer service
Excellent customer service and choice in store. We have shopped at Stevensons for years and are always happy with the experience. On this occasion there were many sale items with good savings available
19 March 2025
Reply from Stevensons Furniture
Thank you for your loyalty and kind words! We're thrilled to hear that you’ve had great experiences shopping with us over the years. It’s wonderful that you found some great savings in our sale—we always love offering quality products at great value. We look forward to welcoming you again soon!
Carolyn is a Very informative and…
Carolyn is a Very informative and helpful staff member who knew exactly what each product was and explained this when we asked. So welcoming and friendly. A store with a good reputation that sells good quality products
22 March 2025
Reply from Stevensons Furniture
Thank you for your wonderful feedback! We're so pleased to hear that Carolyn provided you with helpful and informative service. She truly enjoys assisting customers, and we’ll be sure to pass on your kind words. We appreciate your support and hope to see you again soon!
Outstanding service
Outstanding service. Really helpful staff with no high pressure sales.
15 March 2025
Reply from Stevensons Furniture
Thank you for your kind words! We're delighted to hear you had a great experience with our team. We pride ourselves on offering helpful service without any pressure. Enjoy your purchase, and we hope to see you again!
Pleasant helpful staff
Pleasant helpful staff. Arrangements for delivery easily sorted.
23 March 2025
Reply from Stevensons Furniture
Thank you for your great feedback! We're glad you found our service friendly and knowledgeable, and that your delivery was smooth and on time. We appreciate your support and hope you enjoy your purchase
Friendly and knowledgeable service at a…
Friendly and knowledgeable service at a good price. Delivery also on time and efficient.
21 March 2025
Reply from Stevensons Furniture
Thank you for your feedback! We're delighted to hear that you found our service friendly and knowledgeable, and that your delivery was timely and efficient. We truly appreciate your support and hope to see you again soon!
We bought some bedroom furniture last…
We bought some bedroom furniture last year from Stevensons of which we have been very pleased with. Decided to have some matching chest of drawers to add to them. The customer service from both Carolyn and Chloe was excellent. Highly recommend both the shop and these ladies.
21 March 2025
Reply from Stevensons Furniture
Thank you so much for your continued support! We're delighted to hear that you’re pleased with your furniture and that Carolyn and Chloe provided excellent service. We’ll be sure to pass on your kind words to them. Enjoy your new chest of drawers
Carolyn was really helpful
Carolyn was really helpful. Very knowledgeable on different mattresses and helped me make the right choice. Thanks Carolyn, I really appreciated you going above and beyond for me.
22 March 2025
Reply from Stevensons Furniture
Thank you for your kind words! We're delighted to hear that Carolyn was able to help you find the perfect mattress. She takes great pride in her knowledge and customer service, and we’ll be sure to pass along your appreciation. Enjoy your new mattress!
New armchair
Staff very helpful and accommodating. Good value for money. Excellent quality.
19 March 2025
Reply from Stevensons Furniture
Thank you for your wonderful feedback! We're delighted to hear that you found our staff helpful and accommodating, and that you’re happy with the quality and value of our products. We look forward to welcoming you again soon!
Reply from Stevensons Furniture
Thank you for your kind words! We're so pleased to hear that you found our service efficient and friendly. We look forward to welcoming you again soon!
Fantastic Experience
I would definitely recommend Stevensons, I can't praise them enough Chloe helped us throughout, giving great advice whilst giving us time and space to make the right decision. It was a pleasure to go somewhere with such lovely staff. My daughter felt totally at ease trying all the mattresses and consequently we chose and purchased a great mattress at a good price. Thanks to Carolyn aswell for her knowledge and help. Would highly recommend.
17 March 2025
Reply from Stevensons Furniture
Thank you so much for your glowing review and recommendation! We’re delighted to hear that Chloe and Carolyn made your experience so enjoyable and that you found the perfect mattress. Providing helpful guidance while giving customers the space to decide is exactly what we strive for. We truly appreciate your kind words and look forward to welcoming you again in the future!
staff made this a fantastic experience.
staff made this a fantastic experience.
very helpful and knowledgeable.
4 March 2025
Reply from Stevensons Furniture
Thank you for your kind words! We're thrilled to hear that our team made your experience fantastic. Providing helpful and knowledgeable service is what we strive for, and we truly appreciate your feedback. We look forward to welcoming you again soon!
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